World's Best Scientists 2026 revealed!

D-Index & Metrics

Social Sciences and Humanities

D-Index
44
Citations
14311
World Ranking
4008
National Ranking
24

Anat Rafaeli publication distribution in Social Sciences and Humanities in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Social Sciences and Humanities in 2026. The highlighted bar marks where Anat Rafaeli sits on this spectrum.

44–53 publications: 28 scientists 54–63 publications: 61 scientists 64–73 publications: 161 scientists 74–83 publications: 225 scientists 84–93 publications: 301 scientists 94–103 publications: 390 scientists 104–113 publications: 406 scientists 114–123 publications: 474 scientists 124–133 publications: 453 scientists 134–143 publications: 434 scientists 144–153 publications: 407 scientists 154–163 publications: 411 scientists 164–173 publications: 391 scientists 174–183 publications: 313 scientists 184–193 publications: 319 scientists 194–203 publications: 304 scientists 204–213 publications: 285 scientists 214–223 publications: 246 scientists 224–233 publications: 213 scientists 234–243 publications: 170 scientists 244–253 publications: 167 scientists 254–263 publications: 162 scientists 264–273 publications: 138 scientists 274–283 publications: 138 scientists 284–293 publications: 113 scientists 294–303 publications: 106 scientists 304–313 publications: 95 scientists 314–323 publications: 101 scientists 324–333 publications: 81 scientists 334–343 publications: 69 scientists 344–353 publications: 56 scientists 354–363 publications: 36 scientists 364–373 publications: 42 scientists 374–383 publications: 41 scientists 384–393 publications: 44 scientists 394–403 publications: 27 scientists 404–413 publications: 30 scientists 414–423 publications: 20 scientists 424–433 publications: 29 scientists 434–443 publications: 29 scientists 444–453 publications: 25 scientists 454–463 publications: 19 scientists 464–473 publications: 21 scientists 474–483 publications: 11 scientists 484–493 publications: 17 scientists 494–503 publications: 7 scientists 504–513 publications: 6 scientists 514–523 publications: 12 scientists 524–533 publications: 10 scientists 534–543 publications: 7 scientists 544–553 publications: 6 scientists 554–563 publications: 12 scientists 564–569 publications: 8 scientists 570+ publications: 100 scientists
44 publications 570+

This scientist: 103 publications — 15th percentile

15% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 570 publications or more.

Anat Rafaeli D-index placement in Social Sciences and Humanities in 2026

The chart shows the D-index (discipline H-index) distribution of Social Sciences and Humanities scientists ranked by Research.com in 2026. The highlighted bar marks where Anat Rafaeli sits on this spectrum.

30 D-Index: 177 scientists 31 D-Index: 210 scientists 32 D-Index: 222 scientists 33 D-Index: 188 scientists 34 D-Index: 181 scientists 35 D-Index: 243 scientists 36 D-Index: 261 scientists 37 D-Index: 272 scientists 38 D-Index: 278 scientists 39 D-Index: 300 scientists 40 D-Index: 297 scientists 41 D-Index: 308 scientists 42 D-Index: 313 scientists 43 D-Index: 300 scientists 44 D-Index: 269 scientists 45 D-Index: 260 scientists 46 D-Index: 228 scientists 47 D-Index: 251 scientists 48 D-Index: 203 scientists 49 D-Index: 186 scientists 50 D-Index: 187 scientists 51 D-Index: 166 scientists 52 D-Index: 138 scientists 53 D-Index: 141 scientists 54 D-Index: 131 scientists 55 D-Index: 137 scientists 56 D-Index: 109 scientists 57 D-Index: 129 scientists 58 D-Index: 95 scientists 59 D-Index: 105 scientists 60 D-Index: 106 scientists 61 D-Index: 86 scientists 62 D-Index: 94 scientists 63 D-Index: 77 scientists 64 D-Index: 79 scientists 65 D-Index: 59 scientists 66 D-Index: 68 scientists 67 D-Index: 51 scientists 68 D-Index: 49 scientists 69 D-Index: 40 scientists 70 D-Index: 43 scientists 71 D-Index: 40 scientists 72 D-Index: 50 scientists 73 D-Index: 46 scientists 74 D-Index: 43 scientists 75 D-Index: 45 scientists 76 D-Index: 45 scientists 77 D-Index: 30 scientists 78 D-Index: 25 scientists 79 D-Index: 31 scientists 80 D-Index: 29 scientists 81 D-Index: 18 scientists 82 D-Index: 21 scientists 83 D-Index: 26 scientists 84 D-Index: 15 scientists 85 D-Index: 15 scientists 86 D-Index: 19 scientists 87 D-Index: 19 scientists 88 D-Index: 12 scientists 89 D-Index: 7 scientists 90 D-Index: 19 scientists 91 D-Index: 20 scientists 92 D-Index: 13 scientists 93 D-Index: 9 scientists 94 D-Index: 13 scientists 95 D-Index: 8 scientists 96 D-Index: 7 scientists 97 D-Index: 6 scientists 98 D-Index: 6 scientists 99 D-Index: 6 scientists 100+ D-Index: 97 scientists
30 D-Index 100+

This scientist: 44 D-Index — 49th percentile

49% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 100 D-Index or more.

Overview

Anat Rafaeli is affiliated with the Technion - Israel Institute of Technology in Israel and conducts research primarily within the social sciences. Their work spans several subfields including sociology and political science, organizational behavior and human resource management, social psychology, artificial intelligence, and management information systems.

The main topics addressed in their research include psychology of social influence, customer service quality and loyalty, emotional labor in professions, and medical malpractice and liability issues. Additional focus areas cover human-automation interaction and safety, cognitive science and mapping, and big data and business intelligence.

Rafaeli's recent scholarly contributions include the following papers:

  • "Decision control and explanations in human-AI collaboration: Improving user perceptions and compliance" (2023, Computers in Human Behavior)
  • "Do Customer Emotions Affect Agent Speed? An Empirical Study of Emotional Load in Online Customer Contact Centers" (2020, Manufacturing & Service Operations Management)
  • "The effect of waiting on aggressive tendencies toward emergency department staff: Providing information can help but may also backfire" (2020, PLoS ONE)
  • "When do service employees smile? Response-dependent emotion regulation in emotional labor" (2021, Journal of Organizational Behavior)
  • "Affect-as-Information: Customer and Employee Affective Displays as Expeditious Predictors of Customer Satisfaction" (2023, Journal of Service Research)

Collaborations have been established with multiple researchers including Galit B. Yom-Tov, Shelly Ashtar, Daniel Altman, Dorit Efrat-Treister, and Chen Shapira. These frequent coauthors have contributed to several projects alongside Rafaeli.

Rafaeli publishes in various venues, with multiple articles appearing in the Journal of Occupational Health Psychology and the Academy of Management Proceedings. Other publication venues include Computers in Human Behavior, Manufacturing & Service Operations Management, and PLoS ONE.

Best Publications

  • Expression of Emotion as Part of the Work Role

    Anat Rafaeli;Robert I. Sutton

  • Untangling the Relationship between Displayed Emotions and Organizational Sales: The Case of Convenience Stores

    Robert I. Sutton;Anat Rafaeli

  • Organizational Dress as a Symbol of Multilayered Social Identities

    Michael G. Pratt;Anat Rafaeli

  • Organizational Routines as Sources of Connections and Understandings

    Martha S. Feldman;Anat Rafaeli

  • When Cashiers Meet Customers: An Analysis of the Role of Supermarket Cashiers

    Anat Rafaeli

  • Emotion cycles: On the social influence of emotion in organizations

    Shlomo Hareli;Anat Rafaeli

  • Emotional contrast strategies as means of social influence: Lessons from criminal interrogators and bill collectors.

    Anat Rafaeli;Robert I. Sutton

  • Busy stores and demanding customers: How do they affect the display of positive emotion?

    Anat Rafaeli;Robert I. Sutton

  • Emotion as a Connection of Physical Artifacts and Organizations

    Anat Rafaeli;Iris Vilnai-Yavetz

  • Tailored Meanings: On the Meaning and Impact of Organizational Dress

    Anat Rafaeli;Michael G. Pratt

  • When clerks meet customers: A test of variables related to emotional expressions on the job.

    Anat Rafaeli

  • Navigating By Attire: The Use Of Dress By Female Administrative Employees

    Anat Rafaeli;Jane Dutton;Celia V. Harquail;Stephanie Mackie-Lewis

  • Anger and happiness in virtual teams: Emotional influences of text and behavior on others’ affect in the absence of non-verbal cues

    Arik Cheshin;Anat Rafaeli;Nathan Bos

  • Individual emotion in work organizations

    Anat Rafaeli;Monica Worline

  • When Customers Exhibit Verbal Aggression, Employees Pay Cognitive Costs

    Anat Rafaeli;Amir Erez;Shy Ravid;Rellie Derfler-Rozin

  • Store environment, emotions and approach behaviour: applying environmental aesthetics to retailing

    Shaked Gilboa;Anat Rafaeli

  • Instrumentality, Aesthetics, and Symbolism of Office Design:

    Iris Vilnai-Yavetz;Anat Rafaeli;Caryn Schneider Yaacov

  • The Impact of Call Center Employees' Customer Orientation Behaviors on Service Quality

    Anat Rafaeli;Lital Ziklik;Lorna Doucet

  • The Effects of Queue Structure on Attitudes

    Anat Rafaeli;Greg Barron;Keren Haber

  • The Future of Frontline Research: Invited Commentaries

    Anat Rafaeli;Daniel Altman;Dwayne D. Gremler;Ming Hui Huang

Frequent Co-Authors

Robert I. Sutton
Robert I. Sutton Stanford University
Michael G. Pratt
Michael G. Pratt Boston College
Andrzej Nowak
Andrzej Nowak University of Warsaw
Michele J. Gelfand
Michele J. Gelfand Stanford University
Alicia A. Grandey
Alicia A. Grandey Pennsylvania State University
Jochen Wirtz
Jochen Wirtz National University of Singapore
Martha S. Feldman
Martha S. Feldman University of California, Irvine
Bennett J. Tepper
Bennett J. Tepper The Ohio State University
Eldad Yechiam
Eldad Yechiam Technion – Israel Institute of Technology
Miriam Erez
Miriam Erez Technion – Israel Institute of Technology

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