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Business and Management
USA
2026

D-Index & Metrics

Discipline name D-Index World Ranking Current World Ranking National Ranking Current National Ranking Publications Citations
Business and Management 97 56 53 26 25 346 34030

Anna S. Mattila publications per year

The chart shows the history of publications by Anna S. Mattila between 1991 and 2025, highlighting the no. of papers published in each year and offering an overview of the publication velocity of this scholar. Anna S. Mattila published across 35 years, from 1991 to 2025, averaging 11.5 papers a year. Output peaked at 25 publications in 2015. 39 of the 402 publications appeared in the last two years.

No. of publications
5 10 15 20 25
Bar chart. Horizontal axis: year, 1991 to 2025. Vertical axis: number of publications, 0 to 25. Peak 25 publications in 2015. 1991: 1 publication 1992: 0 publications 1993: 0 publications 1994: 0 publications 1995: 0 publications 1996: 0 publications 1997: 0 publications 1998: 1 publication 1999: 8 publications 2000: 7 publications 2001: 10 publications 2002: 7 publications 2003: 9 publications 2004: 9 publications 2005: 8 publications 2006: 13 publications 2007: 8 publications 2008: 13 publications 2009: 17 publications 2010: 16 publications 2011: 12 publications 2012: 13 publications 2013: 14 publications 2014: 14 publications 2015: 25 publications 2016: 24 publications 2017: 15 publications 2018: 24 publications 2019: 17 publications 2020: 24 publications 2021: 23 publications 2022: 18 publications 2023: 13 publications 2024: 24 publications 2025: 15 publications
1991 2025

402 publications in total across all disciplines

View publications per year as a table
Anna S. Mattila: publications per year, 1991 to 2025
Year Publications
1991 1
1992 0
1993 0
1994 0
1995 0
1996 0
1997 0
1998 1
1999 8
2000 7
2001 10
2002 7
2003 9
2004 9
2005 8
2006 13
2007 8
2008 13
2009 17
2010 16
2011 12
2012 13
2013 14
2014 14
2015 25
2016 24
2017 15
2018 24
2019 17
2020 24
2021 23
2022 18
2023 13
2024 24
2025 15
Total 402
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Anna S. Mattila publications per year - data summary

  • Anna S. Mattila, a Business and Management scholar from Pennsylvania State University, has 402 publications recorded across 35 years, from 1991 to 2025.
  • The oldest publication on record dates to 1991 and the most recent to 2025.
  • The most productive year is 2015, with 25 publications.
  • The least productive years with any output are 1991 and 1998, with 1 publication each.
  • 6 of the 35 years in the span carry no publications at all (1992, 1993, 1994, 1995 and others).
  • The rate of publication averages 11.5 papers per year over the whole span, or 13.9 per year counting only the 29 years with at least one publication.
  • The last 5 years on the chart (2021-2025) hold 93 publications, 23% of the career total.
  • Split into equal eras - 1991-2002: 34 publications (2.8 per year); 2003-2014: 146 publications (12.2 per year); 2015-2025: 222 publications (20.2 per year).
  • Comparing the opening and closing eras, the overall trend of publication is rising.

Anna S. Mattila publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Anna S. Mattila sits on this spectrum.

No. of scientists
25 50 75 100
Bar chart with 82 bars. Horizontal axis: publications, 35–39 to 436+. Vertical axis: number of scientists, 0 to 122. Most scientists, 122, have 95–99 publications. The last bar groups every scientist with 436 publications or more. The highlighted bar, 345–349 publications, is where this scientist sits. 35–39 publications: 2 scientists 40–44 publications: 2 scientists 45–49 publications: 5 scientists 50–54 publications: 20 scientists 55–59 publications: 39 scientists 60–64 publications: 66 scientists 65–69 publications: 52 scientists 70–74 publications: 80 scientists 75–79 publications: 83 scientists 80–84 publications: 116 scientists 85–89 publications: 94 scientists 90–94 publications: 111 scientists 95–99 publications: 122 scientists 100–104 publications: 104 scientists 105–109 publications: 113 scientists 110–114 publications: 96 scientists 115–119 publications: 97 scientists 120–124 publications: 112 scientists 125–129 publications: 93 scientists 130–134 publications: 79 scientists 135–139 publications: 69 scientists 140–144 publications: 80 scientists 145–149 publications: 81 scientists 150–154 publications: 85 scientists 155–159 publications: 50 scientists 160–164 publications: 74 scientists 165–169 publications: 61 scientists 170–174 publications: 40 scientists 175–179 publications: 44 scientists 180–184 publications: 47 scientists 185–189 publications: 59 scientists 190–194 publications: 35 scientists 195–199 publications: 37 scientists 200–204 publications: 49 scientists 205–209 publications: 48 scientists 210–214 publications: 34 scientists 215–219 publications: 31 scientists 220–224 publications: 37 scientists 225–229 publications: 34 scientists 230–234 publications: 25 scientists 235–239 publications: 28 scientists 240–244 publications: 34 scientists 245–249 publications: 28 scientists 250–254 publications: 23 scientists 255–259 publications: 22 scientists 260–264 publications: 11 scientists 265–269 publications: 16 scientists 270–274 publications: 23 scientists 275–279 publications: 12 scientists 280–284 publications: 16 scientists 285–289 publications: 10 scientists 290–294 publications: 12 scientists 295–299 publications: 12 scientists 300–304 publications: 8 scientists 305–309 publications: 13 scientists 310–314 publications: 13 scientists 315–319 publications: 6 scientists 320–324 publications: 10 scientists 325–329 publications: 9 scientists 330–334 publications: 7 scientists 335–339 publications: 10 scientists 340–344 publications: 10 scientists 345–349 publications: 7 scientists 350–354 publications: 4 scientists 355–359 publications: 10 scientists 360–364 publications: 3 scientists 365–369 publications: 7 scientists 370–374 publications: 2 scientists 375–379 publications: 8 scientists 380–384 publications: 4 scientists 385–389 publications: 5 scientists 390–394 publications: 5 scientists 395–399 publications: 2 scientists 400–404 publications: 2 scientists 405–409 publications: 4 scientists 410–414 publications: 3 scientists 415–419 publications: 2 scientists 420–424 publications: 5 scientists 425–429 publications: 3 scientists 430–434 publications: 1 scientist 435 publications: 1 scientist 436+ publications: 100 scientists
35–39 publications 436+

This scientist: 346 publications — 94th percentile

94% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 436 publications or more.

View publications distribution as a table
Number of Business and Management scientists by publication count, Research.com 2026 ranking edition. Based on 3,017 ranked scientists.
Publications Scientists This scientist
35–39 2
40–44 2
45–49 5
50–54 20
55–59 39
60–64 66
65–69 52
70–74 80
75–79 83
80–84 116
85–89 94
90–94 111
95–99 122
100–104 104
105–109 113
110–114 96
115–119 97
120–124 112
125–129 93
130–134 79
135–139 69
140–144 80
145–149 81
150–154 85
155–159 50
160–164 74
165–169 61
170–174 40
175–179 44
180–184 47
185–189 59
190–194 35
195–199 37
200–204 49
205–209 48
210–214 34
215–219 31
220–224 37
225–229 34
230–234 25
235–239 28
240–244 34
245–249 28
250–254 23
255–259 22
260–264 11
265–269 16
270–274 23
275–279 12
280–284 16
285–289 10
290–294 12
295–299 12
300–304 8
305–309 13
310–314 13
315–319 6
320–324 10
325–329 9
330–334 7
335–339 10
340–344 10
345–349 7 346
350–354 4
355–359 10
360–364 3
365–369 7
370–374 2
375–379 8
380–384 4
385–389 5
390–394 5
395–399 2
400–404 2
405–409 4
410–414 3
415–419 2
420–424 5
425–429 3
430–434 1
435 1
436+ 100
Download as CSV

Anna S. Mattila publication distribution in Business and Management in 2026 - data summary

  • The chart plots the publication count of all 3,017 Business and Management scientists ranked by Research.com in 2026, grouped into 82 ranges running from 35–39 to 436+ publications.
  • Anna S. Mattila, a Business and Management scholar from Pennsylvania State University, records 346 publications - the 94th percentile of the discipline.
  • 94% of ranked Business and Management scientists score the same or lower than Anna S. Mattila, and about 6% score higher.
  • The median of the discipline falls in the 135–139 publications range, and Anna S. Mattila ranks above the median.
  • The most crowded range is 95–99 publications, holding 122 scientists (4% of the field).
  • 52% of the field sits in the lowest quarter of the value range (up to 135–139 publications), so the distribution is heavily right-skewed and high scores are rare.
  • The final bar has no upper bound: it groups every scientist with 436 publications or more, 100 scientists in all (3% of the field).

Anna S. Mattila D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Anna S. Mattila sits on this spectrum.

No. of scientists
50 100 150
Bar chart with 60 bars. Horizontal axis: D-Index, 30 to 89+. Vertical axis: number of scientists, 0 to 171. Most scientists, 171, have 32 D-Index. The last bar groups every scientist with 89 D-Index or more. The highlighted bar, 89+ D-Index, is where this scientist sits. 30 D-Index: 156 scientists 31 D-Index: 159 scientists 32 D-Index: 171 scientists 33 D-Index: 161 scientists 34 D-Index: 135 scientists 35 D-Index: 124 scientists 36 D-Index: 114 scientists 37 D-Index: 111 scientists 38 D-Index: 103 scientists 39 D-Index: 89 scientists 40 D-Index: 81 scientists 41 D-Index: 97 scientists 42 D-Index: 80 scientists 43 D-Index: 69 scientists 44 D-Index: 68 scientists 45 D-Index: 63 scientists 46 D-Index: 54 scientists 47 D-Index: 69 scientists 48 D-Index: 50 scientists 49 D-Index: 58 scientists 50 D-Index: 54 scientists 51 D-Index: 62 scientists 52 D-Index: 54 scientists 53 D-Index: 43 scientists 54 D-Index: 49 scientists 55 D-Index: 35 scientists 56 D-Index: 40 scientists 57 D-Index: 44 scientists 58 D-Index: 34 scientists 59 D-Index: 29 scientists 60 D-Index: 48 scientists 61 D-Index: 32 scientists 62 D-Index: 30 scientists 63 D-Index: 22 scientists 64 D-Index: 22 scientists 65 D-Index: 19 scientists 66 D-Index: 20 scientists 67 D-Index: 18 scientists 68 D-Index: 17 scientists 69 D-Index: 21 scientists 70 D-Index: 20 scientists 71 D-Index: 19 scientists 72 D-Index: 14 scientists 73 D-Index: 10 scientists 74 D-Index: 16 scientists 75 D-Index: 24 scientists 76 D-Index: 13 scientists 77 D-Index: 19 scientists 78 D-Index: 8 scientists 79 D-Index: 6 scientists 80 D-Index: 4 scientists 81 D-Index: 12 scientists 82 D-Index: 7 scientists 83 D-Index: 7 scientists 84 D-Index: 6 scientists 85 D-Index: 10 scientists 86 D-Index: 4 scientists 87 D-Index: 11 scientists 88 D-Index: 6 scientists 89+ D-Index: 96 scientists
30 D-Index 89+

This scientist: 97 D-Index — 98th percentile

98% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 89 D-Index or more.

View D-Index distribution as a table
Number of Business and Management scientists by D-index, Research.com 2026 ranking edition. Based on 3,017 ranked scientists.
D-Index Scientists This scientist
30 156
31 159
32 171
33 161
34 135
35 124
36 114
37 111
38 103
39 89
40 81
41 97
42 80
43 69
44 68
45 63
46 54
47 69
48 50
49 58
50 54
51 62
52 54
53 43
54 49
55 35
56 40
57 44
58 34
59 29
60 48
61 32
62 30
63 22
64 22
65 19
66 20
67 18
68 17
69 21
70 20
71 19
72 14
73 10
74 16
75 24
76 13
77 19
78 8
79 6
80 4
81 12
82 7
83 7
84 6
85 10
86 4
87 11
88 6
89+ 96 97
Download as CSV

Anna S. Mattila D-index placement in Business and Management in 2026 - data summary

  • The chart plots the discipline H-index (D-index) of all 3,017 Business and Management scientists ranked by Research.com in 2026, grouped into 60 ranges running from 30 to 89+ D-Index.
  • Anna S. Mattila, a Business and Management scholar from Pennsylvania State University, records 97 D-Index - the 98th percentile of the discipline.
  • 98% of ranked Business and Management scientists score the same or lower than Anna S. Mattila, and about 2% score higher.
  • The median of the discipline falls in the 42 D-Index range, and Anna S. Mattila ranks above the median.
  • The most crowded range is 32 D-Index, holding 171 scientists (6% of the field).
  • 57% of the field sits in the lowest quarter of the value range (up to 44 D-Index), so the distribution is heavily right-skewed and high scores are rare.
  • The final bar has no upper bound: it groups every scientist with 89 D-Index or more, 96 scientists in all (3% of the field).

Research.com Recognitions

  • 2026 - Research.com Business and Management in United States Leader Award
  • 2024 - Research.com Business and Management in United States Leader Award
  • 2023 - Research.com Business and Management in United States Leader Award

Overview

Anna S. Mattila is affiliated with Pennsylvania State University in the United States. Their research work spans multiple fields within social sciences and business, management, and accounting, with significant contributions in marketing and organizational behavior. Their scholarly output includes publications related to consumer behavior, digital marketing, and service quality.

The primary fields of study for Anna S. Mattila include:

  • Business, Management and Accounting
  • Social Sciences

Within these main fields, their subfields of study cover:

  • Marketing
  • Sociology and Political Science
  • Organizational Behavior and Human Resource Management
  • Social Psychology
  • Artificial Intelligence

The dominant topics in Anna S. Mattila's work focus on:

  • Consumer Behavior in Brand Consumption and Identification
  • Digital Marketing and Social Media
  • Customer Service Quality and Loyalty
  • Environmental Sustainability in Business
  • AI in Service Interactions
  • Behavioral Health and Interventions
  • Psychology of Social Influence

They have published extensively in several venues, including:

  • International Journal of Hospitality Management
  • International Journal of Contemporary Hospitality Management
  • Journal of Hospitality & Tourism Research
  • Journal of Business Research
  • Journal of Hospitality and Tourism Management

Some of the recent papers authored by Anna S. Mattila are:

  • "To Err Is Human(-oid): How Do Consumers React to Robot Service Failure and Recovery?" (2020), Journal of Service Research
  • "The Value of Service Robots from the Hotel Guest's Perspective: A Mixed-Method Approach" (2021), International Journal of Hospitality Management
  • "Service Failure and Recovery at the Crossroads: Recommendations to Revitalize the Field and its Influence" (2020), Journal of Service Research
  • "The effect of ad appeals and message framing on consumer responses to plant-based menu items" (2021), International Journal of Hospitality Management
  • "The effects of message framing in CSR advertising on consumers' emotions, attitudes, and behavioral intentions" (2022), Journal of Hospitality Marketing & Management

Frequent co-authors working with Anna S. Mattila include:

  • Diego Costa Pinto
  • Saleh Shuqair
  • Anqi Luo
  • YooHee Hwang
  • Yixing Gao

Best Publications

  • Congruency of scent and music as a driver of in-store evaluations and behavior

    Anna S Mattila;Jochen Wirtz

  • Is “service with a smile” enough? Authenticity of positive displays during service encounters

    Alicia A. Grandey;Glenda M. Fisk;Anna S. Mattila;Karen J. Jansen

  • The Role of Emotions in Service Encounters

    Anna S. Mattila;Cathy A. Enz

  • Consumer responses to compensation, speed of recovery and apology after a service failure

    Jochen Wirtz;Anna S. Mattila

  • The role of affective factors on perceived cruise vacation value

    Teoman Duman;Anna S. Mattila

  • The effectiveness of service recovery in a multi‐industry setting

    Anna S. Mattila

  • Emotional Bonding and Restaurant Loyalty

    Anna S. Mattila

  • The impact of experiential consumption cognitions and emotions on behavioral intentions

    J. Enrique Bigné;Anna S. Mattila;Luisa Andreu

  • The Role of Culture in the Service Evaluation Process

    Anna S. Mattila

  • The role of store environmental stimulation and social factors on impulse purchasing

    Anna S. Mattila;Jochen Wirtz

  • The moderating role of target-arousal on the impact of affect on satisfaction—an examination in the context of service experiences

    Jochen Wirtz;Anna S Mattila;Rachel L.P Tan

  • A re-examination of the generalizability of the Aaker brand personality measurement framework

    Jon R. Austin;Judy A. Siguaw;Anna S. Mattila

  • The role of culture and purchase motivation in service encounter evaluations

    Anna S. Mattila

  • Service Recovery and Fairness Perceptions in Collectivist and Individualist Contexts

    Anna S. Mattila;Paul G. Patterson

  • The Brand-Personality Scale: An Application for Restaurants

    Judy A. Siguaw;Anna Mattila;Jon R. Austin

  • The Impact of Relationship Type on Customer Loyalty in a Context of Service Failures

    Anna S. Mattila

  • Restaurant Servicescape, Service Encounter, and Perceived Congruency on Customers' Emotions and Satisfaction

    Ingrid Y. Lin;Anna S. Mattila

  • Effects of Gender and Expertise on Consumers' Motivation to Read Online Hotel Reviews

    Ellen Eun Kyoo Kim;Anna S. Mattila;Seyhmus Baloglu

  • The impact of service failures on customer loyalty: The moderating role of affective commitment

    Anna S. Mattila

  • Congruency of Scent and Music As a Driver of In-Store Evaluations and Behavior

    Jochen Wirtz;Anna Mattila

Frequent Co-Authors

Jochen Wirtz
Jochen Wirtz National University of Singapore
Lydia Hanks
Lydia Hanks Florida State University
Luisa Andreu
Luisa Andreu University of Valencia
Deborah L. Kerstetter
Deborah L. Kerstetter Pennsylvania State University
Paul G. Patterson
Paul G. Patterson University of New South Wales
Judy A. Siguaw
Judy A. Siguaw East Carolina University
Seoki Lee
Seoki Lee Pennsylvania State University
A. George Assaf
A. George Assaf University of Massachusetts Amherst
Sevil Sönmez
Sevil Sönmez University of Central Florida
Alicia A. Grandey
Alicia A. Grandey Pennsylvania State University

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