2026 Dogan Gursoy: Business and Management Researcher – H-Index, Publications & Awards

Discipline name	D-Index	World Ranking	Current World Ranking	National Ranking	Current National Ranking	Publications	Citations
Business and Management	92	79	75	38	36	283	37790

Research.com Recognitions

2026 - Research.com Business and Management in United States Leader Award
2024 - Research.com Business and Management in United States Leader Award
2023 - Research.com Business and Management in United States Leader Award

Overview

Dogan Gursoy is affiliated with Washington State University in the United States. Their research primarily explores the dynamics within the hospitality and tourism industry, with an emphasis on technological impacts and consumer behavior.

The main fields of study for Dogan Gursoy include Social Sciences and Business, Management and Accounting. Their work is further specialized in subfields such as Sociology and Political Science, Marketing, Artificial Intelligence, Organizational Behavior and Human Resource Management, and Information Systems and Management.

The main research topics covered include:

Digital Marketing and Social Media
Diverse Aspects of Tourism Research
AI in Service Interactions
Technology Adoption and User Behaviour
Customer Service Quality and Loyalty
Consumer Behavior in Brand Consumption and Identification
Job Satisfaction and Organizational Behavior

Dogan Gursoy has contributed significantly to the academic literature, with numerous publications in frequent venues such as:

Journal of Hospitality Marketing & Management
International Journal of Hospitality Management
International Journal of Contemporary Hospitality Management
Journal of Sustainable Tourism
Service Industries Journal

Best Publications

Resident attitudes - A Structural Modeling Approach

Dogan Gursoy;Claudia Jurowski;Muzaffer Uysal

1969
Citations
Host attitudes toward tourism: An Improved Structural Model

Dogan Gursoy;Denney G Rutherford

1661
Citations
Generational differences: An examination of work values and generational gaps in the hospitality workforce

Dogan Gursoy;Thomas A. Maier;Christina G. Chi

1266
Citations
Consumers acceptance of artificially intelligent (AI) device use in service delivery

Dogan Gursoy;Dogan Gursoy;Oscar Hengxuan Chi;Lu Lu;Robin Nunkoo;Robin Nunkoo;Robin Nunkoo

1124
Citations
Employee satisfaction, customer satisfaction, and financial performance: An empirical examination

Christina G. Chi;Dogan Gursoy

1107
Citations
AN INTEGRATIVE MODEL OF TOURISTS’ INFORMATION SEARCH BEHAVIOR

Dogan Gursoy;Ken W. McCleary

1102
Citations
Residents’ support for tourism: An Identity Perspective

Robin Nunkoo;Dogan Gursoy

1018
Citations
Structural modeling of resident perceptions of tourism and associated development on the Sunshine Coast, Australia

Pam Dyer;Dogan Gursoy;Bishnu Sharma;Jennifer Carter

957
Citations
Hosting mega events: Modeling Locals’ Support

Dogan Gursoy;K.W. Kendall

956
Citations
Distance effects on residents' attitudes toward tourism.

Claudia Jurowski;Dogan Gursoy

918
Citations
Perceived impacts of festivals and special events by organizers: an extension and validation.

Dogan Gursoy;Kyungmi Kim;Muzaffer Uysal

911
Citations
Validating a tourism development theory with structural equation modeling

Yooshik Yoon;Dogan Gursoy;Joseph S. Chen

868
Citations
An investigation of tourists’ destination loyalty and preferences

Joseph S. Chen;Dogan Gursoy

827
Citations
Locals’ Attitudes toward Mass and Alternative Tourism: The Case of Sunshine Coast, Australia:

Dogan Gursoy;Christina G. Chi;Pam Dyer

760
Citations
Effects of COVID-19 pandemic on hospitality industry: review of the current situations and a research agenda

Dogan Gursoy;Christina G. Chi

749
Citations
The impact of the 2002 World Cup on South Korea: comparisons of pre- and post-games

Hyun Jeong Kim;Dogan Gursoy;Soo Bum Lee

733
Citations
Developing and validating a service robot integration willingness scale

Lu Lu;Ruiying Cai;Dogan Gursoy

603
Citations
Generational differences in work values and attitudes among frontline and service contact employees

Dogan Gursoy;Christina Geng-Qing Chi;Ersem Karadag

568
Citations
Impact of Job Burnout on Satisfaction and Turnover Intention: Do Generational Differences Matter?

Allan Cheng Chieh Lu;Dogan Gursoy

538
Citations
Work engagement, job satisfaction, and turnover intentions: A comparison between supervisors and line-level employees

Lu Lu;Allan Cheng Chieh Lu;Dogan Gursoy;Dogan Gursoy;Nathan Robert Neale

508
Citations

Frequent Co-Authors

Robin Nunkoo University of Johannesburg

Muzaffer Uysal University of Massachusetts Amherst

Joseph S. Chen Indiana University

Ken W. McCleary Virginia Tech

Haywantee Ramkissoon University of South Australia

Giacomo Del Chiappa University of Sassari

Levent Altinay Oxford Brookes University

Seyhmus Baloglu University of Nevada, Las Vegas

Geoffrey Wall University of Waterloo

Eric R. Spangenberg University of California, Irvine

External Links

Personal website of Dogan Gursoy Google Scholar page

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