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Business and Management
UK
2026

D-Index & Metrics

Business and Management

D-Index
106
Citations
65599
World Ranking
32
National Ranking
3

Research.com Recognitions

  • 2026 - Research.com Business and Management in United Kingdom Leader Award
  • 2025 - Research.com Business and Management in United Kingdom Leader Award
  • 2024 - Research.com Business and Management in United Kingdom Leader Award
  • 2023 - Research.com Business and Management in United Kingdom Leader Award
  • 2022 - Research.com Business and Management in United Kingdom Leader Award

Overview

Dimitrios Buhalis is affiliated with Bournemouth University in the United Kingdom. Their research spans multiple fields within social sciences and business, management, and accounting. The primary areas of study include sociology and political science, marketing, organizational behavior and human resource management, artificial intelligence, and information systems and management.

Their research work covers a range of main topics, including:

  • Digital Marketing and Social Media
  • Diverse Aspects of Tourism Research
  • Sharing Economy and Platforms
  • AI in Service Interactions
  • Customer Service Quality and Loyalty
  • Technology Adoption and User Behaviour
  • Virtual Reality Applications and Impacts

Key recent papers involving Dimitrios Buhalis include:

  • "Opinion Paper: 'So what if ChatGPT wrote it?' Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy" (2023), published in International Journal of Information Management
  • "Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy" (2022), published in International Journal of Information Management
  • "Metaverse marketing: How the metaverse will shape the future of consumer research and practice" (2022), published in Psychology and Marketing
  • "Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation" (2023), published in Journal of Computer Information Systems
  • "Metaverse as a driver for customer experience and value co-creation: implications for hospitality and tourism management and marketing" (2022), published in International Journal of Contemporary Hospitality Management

Frequent coauthors include:

  • Daisy X.F. Fan
  • Ioannis Assiouras
  • Yogesh K. Dwivedi
  • Garry Wei-Han Tan
  • Peter O'Connor

Dimitrios Buhalis has contributed extensively to several publication venues, often publishing multiple papers in the following journals and collections:

  • International Journal of Contemporary Hospitality Management
  • Current Issues in Tourism
  • International Journal of Hospitality Management
  • The "business & management collection"
  • Psychology and Marketing

They have also authored at least one book, "Gamification for Tourism" (2021), published by Multilingual Matters eBooks.

Best Publications

  • Marketing the competitive destination of the future

    Dimitrios Buhalis

  • Progress in information technology and tourism management: 20 years on and 10 years after the Internet - the state of eTourism research.

    Dimitrios Buhalis;Rob Law

  • Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy

    Unknown

  • Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy

    Unknown

  • eTourism: Information technology for strategic tourism management

    Dimitrios Buhalis

  • Strategic use of information technologies in the tourism industry

    Dimitrios Buhalis

  • Social media in tourism and hospitality : a literature review

    Daniel Leung;Rob Law;Hubert van Hoof;Dimitrios Buhalis

  • Social media as a destination marketing tool: its use by national tourism organisations

    Stephanie Hays;Stephen John Page;Dimitrios Buhalis

  • The future eTourism intermediaries

    Dimitrios Buhalis;Maria Cristina Licata

  • Smart Tourism Destinations

    Dimitrios Buhalis;Aditya Amaranggana

  • Progress in tourism management : a review of website evaluation in tourism research

    Rob Law;Shanshan Qi;Dimitrios Buhalis

  • Progress on information and communication technologies in hospitality and tourism

    Rob Law;Dimitrios Buhalis;Cihan Cobanoglu

  • A Typology of Technology‐Enhanced Tourism Experiences

    Barbara Neuhofer;Dimitrios Buhalis;Adele Ladkin

  • Metaverse marketing: How the metaverse will shape the future of consumer research and practice

    Unknown

  • Smart Tourism Destinations Enhancing Tourism Experience Through Personalisation of Services

    Dimitrios Buhalis;Aditya Amaranggana

  • Technological disruptions in services: lessons from tourism and hospitality

    Dimitrios Buhalis;Tracy Harwood;Vanja Bogicevic;Giampaolo Viglia

  • Conceptualising technology enhanced destination experiences

    Barbara Neuhofer;Dimitrios Buhalis;Adele Ladkin

  • Social Media Use and Impact during the Holiday Travel Planning Process

    John N. Fotis;Dimitrios Buhalis;Nicos Rossides

  • Smart technologies for personalized experiences: a case study in the hospitality domain

    Barbara Neuhofer;Dimitrios Buhalis;Adele Ladkin

  • Smart tourism destinations: ecosystems for tourism destination competitiveness

    Kim Boes;Dimitrios Buhalis;Alessandro Inversini

  • A model of perceived image, memorable tourism experiences and revisit intention

    Hongmei Zhang;Yan Wu;Dimitrios Buhalis

  • Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: a perspective article

    Dimitrios Buhalis

  • Serious games and the gamification of tourism

    Feifei Xu;Dimitrios Buhalis;Jessika Weber

Frequent Co-Authors

Rob Law
Rob Law University of Macau
Simon Darcy
Simon Darcy University of Technology Sydney
Mike Peters
Mike Peters University of Innsbruck
Haiyan Song
Haiyan Song Hong Kong Polytechnic University
Marcello M. Mariani
Marcello M. Mariani University of Bologna
Giampaolo Viglia
Giampaolo Viglia University of Portsmouth
Graham Miller
Graham Miller Universidade Nova de Lisboa
Alan Fyall
Alan Fyall University of Central Florida
Rodolfo Baggio
Rodolfo Baggio Bocconi University

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