World's Best Scientists 2026 revealed!
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Business and Management
China
2026

D-Index & Metrics

Business and Management

D-Index
119
Citations
63593
World Ranking
17
National Ranking
1

Research.com Recognitions

  • 2026 - Research.com Business and Management in China Leader Award
  • 2025 - Research.com Business and Management in China Leader Award
  • 2024 - Research.com Business and Management in China Leader Award
  • 2023 - Research.com Business and Management in China Leader Award
  • 2022 - Research.com Business and Management in China Leader Award

Overview

Rob Law is affiliated with the University of Macau in China. Their research spans primarily the social sciences, with significant contributions in business, management, and accounting. The subfields of study that characterize their work include sociology and political science, marketing, organizational behavior and human resource management, information systems and management, and artificial intelligence.

Rob Law's scholarly output covers a variety of topics, prominently featuring digital marketing and social media, diverse aspects of tourism research, sharing economy and platforms, technology adoption and user behaviour, consumer behavior in brand consumption and identification, customer service quality and loyalty, and artificial intelligence in service interactions.

The scientist has contributed to several research papers across notable publication venues. Some of the recent papers are:

  • "e-Tourism beyond COVID-19: a call for transformative research," 2020, Information Technology & Tourism
  • "Job demands-job resources (JD-R) model, work engagement, and well-being of cruise ship employees," 2020, International Journal of Hospitality Management
  • "A state-of-the-art review of smart tourism research," 2020, Journal of Travel & Tourism Marketing
  • "Systematic Review of Smart Tourism Research," 2020, Sustainability
  • "Outlook of tourism recovery amid an epidemic: Importance of outbreak control by the government," 2020, Annals of Tourism Research

Frequent co-authors collaborating with Rob Law include Huiyue Ye, Mu Zhang, Sunny Sun, Sirong Chen, and Gang Li. These collaborations reflect the integrated and multidisciplinary nature of their research projects.

The scientist's publications have appeared multiple times in specific scholarly venues:

  • International Journal of Contemporary Hospitality Management (19 publications)
  • International Journal of Hospitality Management (17 publications)
  • Sustainability (16 publications)
  • Asia Pacific Journal of Tourism Research (14 publications)
  • Tourism Management (9 publications)

Best Publications

  • Progress in information technology and tourism management: 20 years on and 10 years after the Internet - the state of eTourism research.

    Dimitrios Buhalis;Rob Law

  • Social media in tourism and hospitality : a literature review

    Daniel Leung;Rob Law;Hubert van Hoof;Dimitrios Buhalis

  • The impact of online user reviews on hotel room sales

    Qiang Ye;Qiang Ye;Rob Law;Bin Gu

  • The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings

    Qiang Ye;Rob Law;Bin Gu;Wei Chen

  • The impact of website quality on customer satisfaction and purchase intentions : evidence from Chinese online visitors

    Billy Bai;Rob Law;Ivan Wen

  • The impact of e-word-of-mouth on the online popularity of restaurants: a comparison of consumer reviews and editor reviews.

    Ziqiong Zhang;Qiang Ye;Rob Law;Yijun Li

  • “Do We Believe in TripAdvisor?” Examining Credibility Perceptions and Online Travelers’ Attitude toward Using User-Generated Content

    Julian K. Ayeh;Norman Au;Rob Law

  • Progress in tourism management : a review of website evaluation in tourism research

    Rob Law;Shanshan Qi;Dimitrios Buhalis

  • The impact of the perception of risk on international travellers

    Metin Kozak;John C. Crotts;Rob Law

  • Progress on information and communication technologies in hospitality and tourism

    Rob Law;Dimitrios Buhalis;Cihan Cobanoglu

  • Sentiment classification of online reviews to travel destinations by supervised machine learning approaches

    Qiang Ye;Ziqiong Zhang;Rob Law

  • Predicting the intention to use consumer-generated media for travel planning

    Julian K. Ayeh;Norman Au;Rob Law

  • Hospitality and Tourism Online Reviews: Recent Trends and Future Directions

    Markus Schuckert;Xianwei Liu;Rob Law

  • Analysis of the Perceived Value of Online Tourism Reviews: Influence of Readability and Reviewer Characteristics

    Bin Fang;Qiang Ye;Deniz Kucukusta;Rob Law

  • Modeling and forecasting tourism demand for arrivals with stochastic nonstationary seasonality and intervention.

    Carey Goh;Rob Law

  • Tourism and online photography

    Iris Sheungting Lo;Bob McKercher;Ada Lo;Catherine Cheung

  • e-Tourism beyond COVID-19: a call for transformative research

    Ulrike Gretzel;Matthias Fuchs;Rodolfo Baggio;Wolfram Hoepken

  • INFORMATION TECHNOLOGY APPLICATIONS IN HOSPITALITY AND TOURISM: A REVIEW OF PUBLICATIONS FROM 2005 TO 2007

    Rob Law;Rosanna Leung;Dimitrios Buhalis

  • Effect of sharing economy on tourism industry employment.

    Bin Fang;Qiang Ye;Rob Law

  • An empirical examination of the acceptance behaviour of hotel front office systems: An extended technology acceptance model

    Tae Goo Kim;Jae Hyoung Lee;Rob Law

  • The impact of the Internet on travel agencies

    Rob Law;Kenith Leung;RJames Wong

Frequent Co-Authors

Dimitrios Buhalis
Dimitrios Buhalis Bournemouth University
Heesup Han
Heesup Han Sejong University
Ulrike Gretzel
Ulrike Gretzel University of Southern California
Bing Pan
Bing Pan Pennsylvania State University
Jamie Murphy
Jamie Murphy University of Eastern Finland
Billy Bai
Billy Bai University of Nevada, Las Vegas
Fevzi Okumus
Fevzi Okumus University of South Carolina
Daniel R. Fesenmaier
Daniel R. Fesenmaier MODUL University Vienna
Bob McKercher
Bob McKercher University of Queensland
Haiyan Song
Haiyan Song Hong Kong Polytechnic University

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