World's Best Scientists 2026 revealed!

D-Index & Metrics

Psychology

D-Index
50
Citations
31605
World Ranking
5311
National Ranking
2902

Overview

Alicia A. Grandey is affiliated with Pennsylvania State University in the United States and has an extensive publication record primarily within the social sciences. Their research contributions focus on organizational behavior, emotional labor, and work-family balance, among other topics related to workplace dynamics and health.

Their recent scholarly articles include:

  • "Working While Liberal/Conservative: A Review of Political Ideology in Organizations" (2020) published in the Journal of Management
  • "The acceleration of emotional labor research: Navigating the past and steering toward the future" (2023) published in Personnel Psychology
  • " 'A blessing and a curse': Work loss during coronavirus lockdown on short-term health changes via threat and recovery" (2021) published in the Journal of Occupational Health Psychology
  • "A perfect storm: Customer sexual harassment as a joint function of financial dependence and emotional labor" (2021) published in the Journal of Applied Psychology
  • "Does sleep help or harm managers' perceived productivity? Trade-offs between affect and time as resources" (2020) published in the Journal of Occupational Health Psychology

The scientist's coauthors appear frequently in their work and include:

  • Gordon M. Sayre
  • Vanessa Burke
  • Anuradha Anantharaman
  • Liu-Qin Yang
  • Allison S. Gabriel

Alicia A. Grandey has published multiple works in venues such as:

  • Academy of Management Proceedings
  • Journal of Occupational Health Psychology
  • Journal of Management
  • Personnel Psychology
  • Journal of Business and Psychology

Their research spans several subfields within social sciences, particularly:

  • Sociology and Political Science
  • General Health Professions
  • Gender Studies
  • Organizational Behavior and Human Resource Management
  • Strategy and Management

Main topics addressed in their work include:

  • Emotional Labor in Professions
  • Work-Family Balance Challenges
  • Employment and Welfare Studies
  • Job Satisfaction and Organizational Behavior
  • Gender Diversity and Inequality
  • Nonprofit Sector and Volunteering
  • Behavioral Health and Interventions

In addition to journal articles, Alicia A. Grandey has contributed to academic literature through book publications. One notable publication is The Cambridge Handbook of Workplace Affect (2020), published by Cambridge University Press.

Best Publications

  • Emotion regulation in the workplace: a new way to conceptualize emotional labor.

    Alicia A. Grandey

  • Emotional labor and burnout: Comparing two perspectives of "people work"

    Céleste M. Brotheridge;Alicia A. Grandey

  • WHEN 'THE SHOW MUST GO ON': SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY

    Alicia A. Grandey

  • The Conservation Of Resources model applied to work–family conflict and strain.

    Alicia A. Grandey;Russell Cropanzano

  • The relationship of organizational politics and support to work behaviors, attitudes, and stress

    Russell Cropanzano;John C. Howes;Alicia A. Grandey;Paul Toth

  • The customer is not always right: customer aggression and emotion regulation of service employees

    Alicia A. Grandey;David N. Dickter;Hock Peng Sin

  • Is “service with a smile” enough? Authenticity of positive displays during service encounters

    Alicia A. Grandey;Glenda M. Fisk;Anna S. Mattila;Karen J. Jansen

  • Must "service with a smile" be stressful? The moderating role of personal control for American and French employees.

    Alicia A. Grandey;Glenda M. Fisk;Dirk D. Steiner

  • Service with a smile and encounter satisfaction: emotional contagion and appraisal mechanisms

    Patricia B. Barger;Alicia A. Grandey

  • Emotional Labor at a Crossroads: Where Do We Go from Here?

    Alicia A. Grandey;Allison S. Gabriel

  • Display rules versus display autonomy: emotion regulation, emotional exhaustion, and task performance in a call center simulation.

    Lori Sideman Goldberg;Alicia A. Grandey

  • A longitudinal and multi-source test of the work–family conflict and job satisfaction relationship

    Alicia A. Grandey;Bryanne L. Cordeiro;Ann C. Crouter

  • Verbal abuse from outsiders versus insiders: comparing frequency, impact on emotional exhaustion, and the role of emotional labor.

    Alicia A. Grandey;Julie H. Kern;Michael R. Frone

  • Free to be you and me: a climate of authenticity alleviates burnout from emotional labor.

    Alicia Grandey;Su Chuen Foo;Markus Groth;Robyn E. Goodwin

  • The state of the heart: Emotional labor as emotion regulation reviewed and revised.

    Alicia A Grandey;Robert C Melloy

  • Work-family conflict and work-related withdrawal behaviors.

    Leslie B. Hammer;Talya N. Bauer;Alicia Ann Grandey

  • Emotional display rules as work unit norms: a multilevel analysis of emotional labor among nurses

    James M. Diefendorff;Rebecca J. Erickson;Alicia A. Grandey;Jason J. Dahling

  • Affective states and traits in the workplace: Diary and survey data from young workers.

    Alicia A. Grandey;Anita P. Tam;Analea L. Brauburger

  • Customer incivility as a social stressor: The role of race and racial identity for service employees.

    Julie H. Kern;Alicia A. Grandey

  • Emotional labor in the 21st century: Diverse perspectives on emotion regulation at work

    Alicia Ann Grandey;James M. Diefendorff;Deborah E. Rupp

Frequent Co-Authors

James M. Diefendorff
James M. Diefendorff University of Akron
Russell Cropanzano
Russell Cropanzano University of Colorado Boulder
Deborah E. Rupp
Deborah E. Rupp George Mason University
Michael R. Frone
Michael R. Frone University at Buffalo, State University of New York
David M. Almeida
David M. Almeida Pennsylvania State University
Eden B. King
Eden B. King Rice University
Junqi Shi
Junqi Shi Zhejiang University
Leslie B. Hammer
Leslie B. Hammer Oregon Health & Science University
Derek R. Avery
Derek R. Avery University of Houston
Talya N. Bauer
Talya N. Bauer Portland State University

If you think any of the details on this page are incorrect, let us know.

Report an issue

We appreciate your kind effort to assist us to improve this page, it would be helpful providing us with as much detail as possible in the text box below:

Related Online Degrees & Career Pathways

Exploring psychology degrees in the USA opens up a variety of online learning and career opportunities. Many students are pursuing specialized roles in applied behavior analysis, particularly the Board Certified Behavior Analyst (BCBA) path. The requirements for BCBA certification can vary by state and city, so it's crucial to research local expectations.

For example, if you’re considering practice in Indiana, review the bcba certification requirements in Indianapolis to ensure you meet regional academic and professional standards. Those looking on the West Coast should explore how to become a bcba in Irvine for insight into California’s requirements.

Students based in Texas may want to learn how to become a bcba in Irving, while those in Florida should check the latest Jacksonville bcba requirements for guidance.

Online degrees offer the flexibility needed to complete these educational requirements from anywhere. Whatever your location, understanding these pathways will help you build a successful psychology or behavior analysis career in the USA.

Best Scientists Citing Alicia A. Grandey

Trending Scientists

Recently Published Articles