World's Best Scientists 2026 revealed!
Beverley Sparks

Beverley Sparks

D-Index & Metrics

Business and Management

D-Index
53
Citations
16917
World Ranking
807
National Ranking
46

Beverley Sparks publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Beverley Sparks sits on this spectrum.

35–39 publications: 2 scientists 40–44 publications: 2 scientists 45–49 publications: 5 scientists 50–54 publications: 20 scientists 55–59 publications: 39 scientists 60–64 publications: 66 scientists 65–69 publications: 52 scientists 70–74 publications: 80 scientists 75–79 publications: 83 scientists 80–84 publications: 116 scientists 85–89 publications: 94 scientists 90–94 publications: 111 scientists 95–99 publications: 122 scientists 100–104 publications: 104 scientists 105–109 publications: 113 scientists 110–114 publications: 96 scientists 115–119 publications: 97 scientists 120–124 publications: 112 scientists 125–129 publications: 93 scientists 130–134 publications: 79 scientists 135–139 publications: 69 scientists 140–144 publications: 80 scientists 145–149 publications: 81 scientists 150–154 publications: 85 scientists 155–159 publications: 50 scientists 160–164 publications: 74 scientists 165–169 publications: 61 scientists 170–174 publications: 40 scientists 175–179 publications: 44 scientists 180–184 publications: 47 scientists 185–189 publications: 59 scientists 190–194 publications: 35 scientists 195–199 publications: 37 scientists 200–204 publications: 49 scientists 205–209 publications: 48 scientists 210–214 publications: 34 scientists 215–219 publications: 31 scientists 220–224 publications: 37 scientists 225–229 publications: 34 scientists 230–234 publications: 25 scientists 235–239 publications: 28 scientists 240–244 publications: 34 scientists 245–249 publications: 28 scientists 250–254 publications: 23 scientists 255–259 publications: 22 scientists 260–264 publications: 11 scientists 265–269 publications: 16 scientists 270–274 publications: 23 scientists 275–279 publications: 12 scientists 280–284 publications: 16 scientists 285–289 publications: 10 scientists 290–294 publications: 12 scientists 295–299 publications: 12 scientists 300–304 publications: 8 scientists 305–309 publications: 13 scientists 310–314 publications: 13 scientists 315–319 publications: 6 scientists 320–324 publications: 10 scientists 325–329 publications: 9 scientists 330–334 publications: 7 scientists 335–339 publications: 10 scientists 340–344 publications: 10 scientists 345–349 publications: 7 scientists 350–354 publications: 4 scientists 355–359 publications: 10 scientists 360–364 publications: 3 scientists 365–369 publications: 7 scientists 370–374 publications: 2 scientists 375–379 publications: 8 scientists 380–384 publications: 4 scientists 385–389 publications: 5 scientists 390–394 publications: 5 scientists 395–399 publications: 2 scientists 400–404 publications: 2 scientists 405–409 publications: 4 scientists 410–414 publications: 3 scientists 415–419 publications: 2 scientists 420–424 publications: 5 scientists 425–429 publications: 3 scientists 430–434 publications: 1 scientists 435 publications: 1 scientists 436+ publications: 100 scientists
35 publications 436+

This scientist: 168 publications — 65th percentile

65% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 436 publications or more.

Beverley Sparks D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Beverley Sparks sits on this spectrum.

30 D-Index: 156 scientists 31 D-Index: 159 scientists 32 D-Index: 171 scientists 33 D-Index: 161 scientists 34 D-Index: 135 scientists 35 D-Index: 124 scientists 36 D-Index: 114 scientists 37 D-Index: 111 scientists 38 D-Index: 103 scientists 39 D-Index: 89 scientists 40 D-Index: 81 scientists 41 D-Index: 97 scientists 42 D-Index: 80 scientists 43 D-Index: 69 scientists 44 D-Index: 68 scientists 45 D-Index: 63 scientists 46 D-Index: 54 scientists 47 D-Index: 69 scientists 48 D-Index: 50 scientists 49 D-Index: 58 scientists 50 D-Index: 54 scientists 51 D-Index: 62 scientists 52 D-Index: 54 scientists 53 D-Index: 43 scientists 54 D-Index: 49 scientists 55 D-Index: 35 scientists 56 D-Index: 40 scientists 57 D-Index: 44 scientists 58 D-Index: 34 scientists 59 D-Index: 29 scientists 60 D-Index: 48 scientists 61 D-Index: 32 scientists 62 D-Index: 30 scientists 63 D-Index: 22 scientists 64 D-Index: 22 scientists 65 D-Index: 19 scientists 66 D-Index: 20 scientists 67 D-Index: 18 scientists 68 D-Index: 17 scientists 69 D-Index: 21 scientists 70 D-Index: 20 scientists 71 D-Index: 19 scientists 72 D-Index: 14 scientists 73 D-Index: 10 scientists 74 D-Index: 16 scientists 75 D-Index: 24 scientists 76 D-Index: 13 scientists 77 D-Index: 19 scientists 78 D-Index: 8 scientists 79 D-Index: 6 scientists 80 D-Index: 4 scientists 81 D-Index: 12 scientists 82 D-Index: 7 scientists 83 D-Index: 7 scientists 84 D-Index: 6 scientists 85 D-Index: 10 scientists 86 D-Index: 4 scientists 87 D-Index: 11 scientists 88 D-Index: 6 scientists 89+ D-Index: 96 scientists
30 D-Index 89+

This scientist: 53 D-Index — 74th percentile

74% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 89 D-Index or more.

Overview

Beverley Sparks is affiliated with Griffith University in Australia. Their research spans several interconnected fields within the social sciences, decision sciences, and business, management, and accounting. These fields are further detailed through subfields including sociology and political science, information systems and management, and organizational behavior and human resource management.

The research topics covered by Beverley Sparks primarily focus on areas related to digital marketing and social media, technology adoption and user behaviour, as well as customer service quality and loyalty. These thematic interests reflect an emphasis on the intersection of technology and consumer interaction within organizational and social contexts.

The scientist has contributed to academic literature with publications in notable venues such as Tourism Analysis. One of the recent papers authored by Beverley Sparks is titled "The Role of Value and Trust in Shaping Recommendation Intentions: Evidence from Travel App Users", published in 2021 in Tourism Analysis. This publication explores elements of value and trust influencing user recommendations in the context of travel applications.

Collaboration is a part of Beverley Sparks's scholarly activities, with frequent co-authors including Kijung Choi and Ying Wang. These partnerships have contributed to research outputs in the domains mentioned above.

  • Digital Marketing and Social Media
  • Technology Adoption and User Behaviour
  • Customer Service Quality and Loyalty

  • The Role of Value and Trust in Shaping Recommendation Intentions: Evidence from Travel App Users (2021), Tourism Analysis

  • Kijung Choi
  • Ying Wang

  • Tourism Analysis

The profile of Beverley Sparks indicates a research focus grounded in understanding how digital platforms, trust, and service quality interact to influence consumer behaviour and organizational outcomes in contemporary social and business environments.

Best Publications

  • The impact of online reviews on hotel booking intentions and perception of trust.

    Beverley A. Sparks;Victoria Browning

  • Application of Fairness Theory to Service Failures and Service Recovery

    Janet R. Mccoll-Kennedy;Beverley A. Sparks

  • Customer Engagement With Tourism Brands Scale Development and Validation

    Kevin Kam Fung So;Ceridwyn King;Beverley Sparks

  • Planning a wine tourism vacation? Factors that help to predict tourist behavioural intentions

    Beverley Sparks

  • The Role of Customer Engagement in Building Consumer Loyalty to Tourism Brands

    Kevin Kam Fung So;Ceridwyn King;Beverley A. Sparks;Ying Wang

  • Chinese Outbound tourists: Understanding their attitudes, constraints and use of information sources

    Beverley Sparks;Grace Wen Pan

  • Online travel reviews as persuasive communication: The effects of content type, source, and certification logos on consumer behavior

    Beverley Sparks;Helen Elizabeth Perkins;Ralf Buckley

  • Evaluative and relational influences on service loyalty

    Kenneth John Butcher;Beverley Sparks;Frances Veronica O'Callaghan

  • Justice strategy options for increased customer satisfaction in a services recovery setting

    Beverley A Sparks;Janet R McColl-Kennedy

  • Responding to negative online reviews: The effects of hotel responses on customer inferences of trust and concern

    Beverley A. Sparks;Kevin Kam Fung So;Graham L. Bradley

  • The influence of customer brand identification on hotel brand evaluation and loyalty development

    Kevin Kam Fung So;Ceridwyn King;Beverley A. Sparks;Ying Wang

  • Service Quality Management in Hospitality, Tourism, and Leisure

    Jay Kandampully;Connie Mok;Beverley Sparks

  • Complaining in Cyberspace: The Motives and Forms of Hotel Guests' Complaints Online

    Beverley A. Sparks;Victoria Browning

  • The Influence of Online Reviews on Consumers' Attributions of Service Quality and Control for Service Standards in Hotels

    Victoria Browning;Kevin Kam Fung So;Beverley Sparks

  • The Service Encounter

    Beverley Sparks;Karin Weber

  • Restaurants and the tourist market.

    Beverley Sparks;John Bowen;Stefanie Klag

  • Stakeholder reactions to company crisis communication and causes

    Lynette M. McDonald;Beverley Sparks;A. Ian Glendon

  • A “Triple A” Typology of Responding to Negative Consumer-Generated Online Reviews:

    Beverley Sparks;Graham Leslie Bradley

  • Technology Readiness and Customer Satisfaction with Travel Technologies: A Cross-Country Investigation

    Ying Wang;Kevin Kam Fung So;Beverley A. Sparks

  • The Role of Gender in Reactions to Service Failure and Recovery

    Janet R. McColl-Kennedy;Catherine S. Daus;Beverley A. Sparks

  • The influence of angry customer outbursts on service providers’ facial displays and affective states

    Karen Sue Dallimore;Beverley Sparks;Kenneth John Butcher

Frequent Co-Authors

Graham Leslie Bradley
Graham Leslie Bradley Griffith University
Janet R. McColl-Kennedy
Janet R. McColl-Kennedy University of Queensland
Kevin Kam Fung So
Kevin Kam Fung So Purdue University West Lafayette
Cathy H.C. Hsu
Cathy H.C. Hsu Hong Kong Polytechnic University
Ceridwyn King
Ceridwyn King Purdue University West Lafayette
Alexandra Coghlan
Alexandra Coghlan Griffith University
Dieter Zapf
Dieter Zapf Goethe University Frankfurt
Nerina L. Jimmieson
Nerina L. Jimmieson Queensland University of Technology
Victor J. Callan
Victor J. Callan University of Queensland
Drew Nesdale
Drew Nesdale Griffith University

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