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D-Index & Metrics

Business and Management

D-Index
40
Citations
7981
World Ranking
1666
National Ranking
698

Overview

Ceridwyn King is affiliated with Purdue University West Lafayette in the United States. Their research focuses primarily on the field of Business, Management and Accounting, covering a range of subfields including Organizational Behavior and Human Resource Management, Marketing, Sociology and Political Science, Information Systems and Management, and Tourism, Leisure and Hospitality Management.

The scientist's main research topics include:

  • Customer Service Quality and Loyalty
  • Consumer Behavior in Brand Consumption and Identification
  • Digital Marketing and Social Media
  • Job Satisfaction and Organizational Behavior
  • Diverse Aspects of Tourism Research
  • Technology Adoption and User Behaviour
  • Consumer Retail Behavior Studies

Ceridwyn King has contributed to multiple peer-reviewed publications with frequent appearances in the following venues:

  • International Journal of Hospitality Management
  • Journal of Hospitality & Tourism Research
  • Journal of Business Research
  • International Journal of Contemporary Hospitality Management
  • Journal of Travel Research

Recent notable papers include:

  • The thematic evolution of customer engagement research: a comparative systematic review and bibliometric analysis, 2021, International Journal of Contemporary Hospitality Management
  • Reimagining attraction and retention of hospitality management talent- A multilevel identity perspective, 2021, Journal of Business Research
  • Building trust through a personal touch: Consumer response to service failure and recovery of home-sharing, 2020, Journal of Business Research
  • Enhancing employee voice to advance the hospitality organization's marketing capabilities: A multilevel perspective, 2020, International Journal of Hospitality Management
  • The Role of Customer Engagement in Sustaining Subjective Well-being After a Travel Experience: Findings From a Three-Wave Study, 2023, Journal of Travel Research

Frequent collaborators in Ceridwyn King's work include:

  • Kevin Kam Fung So
  • Enrique Murillo
  • Jing Li
  • Lina Xiong
  • Lindsey Lee

Best Publications

  • Customer Engagement With Tourism Brands Scale Development and Validation

    Kevin Kam Fung So;Ceridwyn King;Beverley Sparks

  • The Role of Customer Engagement in Building Consumer Loyalty to Tourism Brands

    Kevin Kam Fung So;Ceridwyn King;Beverley A. Sparks;Ying Wang

  • Internal branding: Exploring the employee's perspective

    Ceridwyn King;Debra Ann Grace

  • Building and measuring employee‐based brand equity

    Ceridwyn King;Debra Ann Grace

  • The influence of customer brand identification on hotel brand evaluation and loyalty development

    Kevin Kam Fung So;Ceridwyn King;Beverley A. Sparks;Ying Wang

  • Employee Based Brand Equity: A Third Perspective

    Ceridwyn King;Debra Ann Grace

  • Enhancing customer relationships with retail service brands: The role of customer engagement

    Kevin Kam Fung So;Ceridwyn King;Beverley Ann Sparks;Ying Wang

  • Examining the antecedents of positive employee brand‐related attitudes and behaviours

    Ceridwyn King;Debra Ann Grace

  • "When experience matters": building and measuring hotel brand equity: the customers' perspective.

    Kevin Kam Fung So;Ceridwyn King

  • The missing link in building customer brand identification: The role of brand attractiveness

    Kevin Kam Fung So;Ceridwyn King;Simon Hudson;Fang Meng

  • “That's not my job”: Exploring the employee perspective in the development of brand ambassadors

    Lina Xiong;Ceridwyn King;Rico Piehler

  • The importance of employee brand understanding, brand identification, and brand commitment in realizing brand citizenship behaviour

    Rico Piehler;Ceridwyn King;Christoph Burmann;Lina Xiong

  • Employee brand equity: Scale development and validation

    Ceridwyn King;Debra Ann Grace;Daniel Carl Funk

  • Travel Decision Making An Empirical Examination of Generational Values, Attitudes, and Intentions

    Sarah Gardiner;Ceridwyn King;Debra Grace

  • Exploring Destination Image Decay: A Study of Sport Tourists’ Destination Image Change after Event Participation

    Ceridwyn King;Nan Chen;Daniel C. Funk

  • Exploring the role of employees in the delivery of the brand: a case study approach

    Ceridwyn King;Debra Ann Grace

  • The Generation Effect The Future of Domestic Tourism in Australia

    Sarah Gardiner;Debra Ann Grace;Ceridwyn King

  • "One size doesn't fit all": tourism and hospitality employees' response to internal brand management.

    Ceridwyn King

  • Developing a Conceptual Understanding of Consumer-based League Brand Associations

    Thilo Kunkel;Daniel Carl Funk;Ceridwyn King

  • Motivational drivers that fuel employees to champion the hospitality brand

    Lina Xiong;Ceridwyn King

Frequent Co-Authors

Debra Ann Grace
Debra Ann Grace Griffith University
Kevin Kam Fung So
Kevin Kam Fung So Purdue University West Lafayette
Daniel Carl Funk
Daniel Carl Funk Temple University
Beverley Sparks
Beverley Sparks Griffith University
Tom Baum
Tom Baum University of Strathclyde
David Solnet
David Solnet University of Queensland
Anna S. Mattila
Anna S. Mattila Pennsylvania State University
Simon Hudson
Simon Hudson University of South Carolina
Scott Keith W Weaven
Scott Keith W Weaven Griffith University
Jeffrey D. James
Jeffrey D. James Florida State University

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