Juan M. Madera

Best Publications

• Gender and letters of recommendation for academia: agentic and communal differences

  Juan M. Madera;Michelle R. Hebl;Randi C. Martin

  655
  Citations

• The effects of leader negative emotions on evaluations of leadership in a crisis situation: The role of anger and sadness.

  Juan M. Madera;D. Brent Smith

  244
  Citations

• What Drives Public Acceptance of Nanotechnology

  Steven C. Currall;Eden B. King;Neal Lane;Juan Madera

  236
  Citations

• Using social networking websites as a selection tool: The role of selection process fairness and job pursuit intentions

  Juan M. Madera

  224
  Citations

• Strategic human resources management research in hospitality and tourism.

  Juan M. Madera;Mary Dawson;Priyanko Guchait;Amanda Mapel Belarmino

  182
  Citations

• The effect of professor ethnicity and gender on student evaluations: Judged before met.

  Anish Bavishi;Juan M. Madera;Michelle R. Hebl

  181
  Citations

• Bringing social identity to work: the influence of manifestation and suppression on perceived discrimination, job satisfaction, and turnover intentions.

  Juan M. Madera;Eden B. King;Michelle R. Hebl

  178
  Citations

• Discrimination against facially stigmatized applicants in interviews: An eye-tracking and face-to-face investigation.

  Juan M. Madera;Michelle R. Hebl

  175
  Citations

• Transformational leadership and service recovery performance: The mediating effect of emotional labor and the influence of culture

  Anqi Luo;Priyanko Guchait;Lindsey Lee;Juan M. Madera

  157
  Citations

• A systematic literature review of emotional labor research from the hospitality and tourism literature

  Lindsey Lee;Juan M. Madera

  151
  Citations

• Hotel managers’ perceived diversity climate and job satisfaction: The mediating effects of role ambiguity and conflict

  Juan M. Madera;Mary Dawson;Jack A. Neal

  150
  Citations

• Best Practices in Diversity Management in Customer Service Organizations: An Investigation of Top Companies Cited by Diversity Inc.

  Juan M. Madera

  145
  Citations

• Raising Doubt in Letters of Recommendation for Academia: Gender Differences and Their Impact

  Juan M. Madera;Michelle R. Hebl;Heather Dial;Randi Martin

  138
  Citations

• A Micro-Level View of CSR: A Hospitality Management Systematic Literature Review:

  Renata F. Guzzo;JéAnna Abbott;Juan M. Madera

  114
  Citations

• Organizational trust in times of COVID-19: Hospitality employees' affective responses to managers' communication

  Renata F. Guzzo;Xingyu Wang;Juan M. Madera;JéAnna A. Abbott

  112
  Citations

• Sustainability in hospitality and tourism: a review of key research topics from 1994 to 2020

  Unknown

  111
  Citations

• Supporting the productivity and wellbeing of remote workers: Lessons from COVID-19

  Thomas J. George;Leanne E. Atwater;Dustin Maneethai;Juan M. Madera

  108
  Citations

• Gender diversity in hospitality and tourism top management teams: A systematic review of the last 10 years

  Michelle Russen;Mary Dawson;Juan M. Madera

  102
  Citations

• A Strategy for Diversity Training Focusing on Empathy in the Workplace

  Juan M. Madera;Jack A. Neal;Mary Dawson

  100
  Citations

• Enhancing the Effects of Sexual Orientation Diversity Training: The Effects of Setting Goals and Training Mentors on Attitudes and Behaviors

  Juan M. Madera;Eden B. King;Michelle R. Hebl

  88
  Citations