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Business and Management

D-Index
34
Citations
6770
World Ranking
2311
National Ranking
138

Overview

David Solnet is affiliated with the University of Queensland in Australia and has produced research primarily in the fields of Social Sciences and Business, Management and Accounting. Their work covers a variety of subfields including Sociology and Political Science, Organizational Behavior and Human Resource Management, Tourism, Leisure and Hospitality Management, General Health Professions, and Demography.

The main topics explored by David Solnet include Hospitality and Tourism Education, Employment and Welfare Studies, Digital Economy and Work Transformation, Diverse Aspects of Tourism Research, Job Satisfaction and Organizational Behavior, COVID-19 Pandemic Impacts, and Management and Organizational Studies.

Frequent publication venues for their work include the Journal of Service Management, Journal of Business Research, Annals of Tourism Research, International Journal of Contemporary Hospitality Management, and International Journal of Hospitality Management.

David Solnet has several recent papers that focus on hospitality and tourism workforce dynamics, including:

  • COVID-19's impact on the hospitality workforce - new crisis or amplification of the norm? (2020, International Journal of Contemporary Hospitality Management)
  • Understanding Generation Z through collective consciousness: Impacts for hospitality work and employment (2020, International Journal of Hospitality Management)
  • Reimagining attraction and retention of hospitality management talent- A multilevel identity perspective (2021, Journal of Business Research)
  • A review of research into tourism work and employment: Launching the Annals of Tourism Research curated collection on tourism work and employment (2023, Annals of Tourism Research)
  • Rethinking tourism's definition, scope and future of sustainable work and employment: editorial for the Journal of Sustainable Tourism special issue on "locating workforce at the heart of sustainable tourism discourse" (2022, Journal of Sustainable Tourism)

Their frequent co-authors include Richard Robinson, Maria Golubovskaya, Mahesh Subramony, Tom Baum, and Hongmin Yan.

David Solnet has contributed to academic literature through book publications as well, including the title Service Management Principles for Hospitality & Tourism in the Age of Digital Technology, published by Goodfellow Publishers Ltd eBooks in 2024.

Best Publications

  • Understanding Generation Y and their use of social media: a review and research agenda

    Ruth N. Bolton;A. Parasuraman;Ankie Hoefnagels;Nanne Migchels

  • COVID-19's impact on the hospitality workforce - new crisis or amplification of the norm?

    Tom Baum;Shelagh K.K. Mooney;Richard N.S. Robinson;David Solnet

  • Exploring Consumer Perceptions of Green Restaurants in the US

    Franziska Schubert;Jay Kandampully;David Solnet;Anna Kralj

  • Tourism workforce research: A review, taxonomy and agenda

    Thom Baum;Anna Kralj;Richard N.S. Robinson;David J. Solnet

  • Generation Y as hospitality employees: Framing a research agenda

    David Solnet;Anna Hood

  • Sustaining precarity: critically examining tourism and employment.

    Richard N.S. Robinson;Antje Martins;David Solnet;Tom Baum

  • Thinking job embeddedness not turnover: Towards a better understanding of frontline hotel worker retention

    Richard N.S. Robinson;Anna Kralj;David J. Solnet;Edmund Goh

  • Generation Y Employees: An Examination of Work Attitude Differences

    David Solnet;Anna Kralj;Jay Kandampully

  • Understanding Generation Z through collective consciousness: Impacts for hospitality work and employment

    Malinvisa Sakdiyakorn;Maria Golubovskaya;David Solnet

  • An industry partnerships approach to tourism education.

    David Solnet;Richard Robinson;Chris Cooper

  • Introducing employee social identification to customer satisfaction research: A hotel industry study

    David Solnet

  • Service climate and customer satisfaction in a casino hotel: An exploratory case study

    Anna Kralj;David Solnet

  • Hotel restaurant dining: the relationship between perceived value and intention to purchase.

    Ann Suwaree Ashton;Noel Scott;David Solnet;Noreen Breakey

  • Leveraging human touch in service interactions: lessons from hospitality

    David Solnet;Mahesh Subramony;Robert C. Ford;Maria Golubovskaya

  • 360 Degrees of Pressure The Changing Role of the HR Professional in the Hospitality Industry

    David Solnet;Anna Kralj;Thomas Baum

  • What about the workers? Roles and skills for employees in hotels of the future:

    David Solnet;Tom Baum;Richard N.S. Robinson;Leonie Lockstone-Binney

  • The meaning of hospitality: do employees understand?

    Maria Golubovskaya;Richard N.S. Robinson;David Solnet

  • Service Research in the Hospitality Literature Insights from a Systematic Review

    Jay Kandampully;Byron William Keating;Beom Cheol (Peter) Kim;Anna S. Mattila

  • Attitudinal similarities and differences of hotel frontline occupations

    Richard N.S. Robinson;Anna Kralj;David J. Solnet;Edmund Goh

  • Legends of Service Excellence: The Habits of Seven Highly Effective Hospitality Companies

    David Solnet;Jay Kandampully;Anna Kralj

  • How some service firms have become part of “service excellence” folklore: An exploratory study

    David Solnet;Jay Kandampully

Frequent Co-Authors

Tom Baum
Tom Baum University of Strathclyde
Jay Kandampully
Jay Kandampully The Ohio State University
Noel Scott
Noel Scott University of the Sunshine Coast
Victor J. Callan
Victor J. Callan University of Queensland
Brent W. Ritchie
Brent W. Ritchie University of Queensland
Chris Cooper
Chris Cooper Leeds Beckett University
Ceridwyn King
Ceridwyn King Purdue University West Lafayette
Katherine N. Lemon
Katherine N. Lemon Boston College
Ananthanarayanan Parasuraman
Ananthanarayanan Parasuraman University of Miami
Sara Dolnicar
Sara Dolnicar University of Queensland

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