2026 Linda D. Hollebeek: Business and Management Researcher – H-Index, Publications & Awards

Discipline name	D-Index	World Ranking	Current World Ranking	National Ranking	Current National Ranking	Publications	Citations
Business and Management	62	458	426	8	8	161	28412

Linda D. Hollebeek publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Linda D. Hollebeek sits on this spectrum.

35 publications 436+

This scientist: 161 publications — 63rd percentile

63% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 436 publications or more.

Linda D. Hollebeek D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Linda D. Hollebeek sits on this spectrum.

30 D-Index 89+

This scientist: 62 D-Index — 85th percentile

85% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 89 D-Index or more.

Research.com Recognitions

2026 - Research.com Business and Management in Malaysia Leader Award

Overview

Linda D. Hollebeek is affiliated with Sunway University in Malaysia and has made scholarly contributions primarily in the fields of Business, Management and Accounting, and Social Sciences. Their research spans subfields such as Sociology and Political Science, Marketing, Organizational Behavior and Human Resource Management, Information Systems and Management, and Artificial Intelligence.

Their work concentrates on key topics including Digital Marketing and Social Media, Consumer Behavior in Brand Consumption and Identification, Customer Service Quality and Loyalty, Technology Adoption and User Behaviour, Consumer Retail Behavior Studies, Service and Product Innovation, and AI in Service Interactions.

Frequent publication venues for their work include:

Journal of Retailing and Consumer Services
Psychology and Marketing
Journal of Business Research
Marketing Intelligence & Planning
Journal of Services Marketing

Frequent co-authors collaborating with Linda D. Hollebeek include:

Moira Clark
Valdimar Sigurðsson
Sigitas Urbonavičius
Raouf Ahmad Rather
Choukri Menidjel

Selected recent publications by Linda D. Hollebeek include:

"Rise of the Machines? Customer Engagement in Automated Service Interactions," 2021, Journal of Service Research
"First-Time versus Repeat Tourism Customer Engagement, Experience, and Value Cocreation: An Empirical Investigation," 2021, Journal of Travel Research
"Customers' service-related engagement, experience, and behavioral intent: Moderating role of age," 2021, Journal of Retailing and Consumer Services
"Light at the end of the tunnel: Visitors' virtual reality (versus in-person) attraction site tour-related behavioral intentions during and post-COVID-19," 2021, Tourism Management
"Customer experience and commitment in retailing: Does customer age matter?," 2020, Journal of Retailing and Consumer Services

Best Publications

Customer Engagement Conceptual Domain, Fundamental Propositions, and Implications for Research

Roderick J. Brodie;Linda D. Hollebeek;Biljana Jurić;Ana Ilić

4280
Citations
Consumer engagement in a virtual brand community: An exploratory analysis

Roderick J. Brodie;Ana Ilic;Biljana Juric;Linda D Hollebeek

3984
Citations
Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation

Linda D. Hollebeek;Mark S. Glynn;Roderick J. Brodie

3150
Citations
Demystifying customer brand engagement: Exploring the loyalty nexus

Linda D. Hollebeek

1778
Citations
Exploring customer brand engagement: definition and themes

Linda Hollebeek

1686
Citations
S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM

Linda D. Hollebeek;Linda D. Hollebeek;Rajendra K. Srivastava;Tom Chen

906
Citations
Digital Content Marketing's Role in Fostering Consumer Engagement, Trust, and Value: Framework, Fundamental Propositions, and Implications

Linda D. Hollebeek;Keith Macky

682
Citations
Exploring positively- versus negatively-valenced brand engagement: a conceptual model

Linda D. Hollebeek;Tom Chen

611
Citations
Beyond virtuality: from engagement platforms to engagement ecosystems

Christoph F. Breidbach;Roderick Brodie;Linda Hollebeek

411
Citations
The Customer Engagement/Value Interface: An Exploratory Investigation:

Linda D. Hollebeek

380
Citations
Consumer engagement in online brand communities: a solicitation of congruity theory

Jamid Ul Islam;Zillur Rahman;Linda D. Hollebeek

343
Citations
The influence of involvement on purchase intention for new world wine

Linda D. Hollebeek;Sara R. Jaeger;Roderick J. Brodie;Andrew Balemi

338
Citations
Customer engagement in the service context: An empirical investigation of the construct, its antecedents and consequences

Jamid Ul Islam;Linda D. Hollebeek;Zillur Rahman;Imran Khan

324
Citations
Zooming out: actor engagement beyond the dyadic

Matthew Alexander;Elina Jaakkola;Linda Hollebeek

265
Citations
Zooming out: actor engagement beyond the dyadic

Matthew J. Alexander;Elina Jaakkola;Linda D. Hollebeek

264
Citations
First-Time versus Repeat Tourism Customer Engagement, Experience, and Value Cocreation: An Empirical Investigation:

Raouf Ahmad Rather;Linda D. Hollebeek;S. Mostafa Rasoolimanesh

249
Citations
The role of brand community identification and reward on consumer brand engagement and brand loyalty in virtual brand communities

Harsandaldeep Kaur;Mandakini Paruthi;Jamid Ul Islam;Linda D. Hollebeek

241
Citations
Virtual brand community engagement practices: a refined typology and model

Linda D. Hollebeek;Biljana Juric;Wenyan Tang

240
Citations
Engagement valence duality and spillover effects in online brand communities

Jana Lay-Hwa Bowden;Jodie Conduit;Linda D. Hollebeek;Linda D. Hollebeek;Vilma Luoma-aho

237
Citations
Tourism-based customer engagement: the construct, antecedents, and consequences

Raouf Ahmad Rather;Linda D. Hollebeek;Jamid Ul Islam

235
Citations
Strategic drivers, anticipated and unanticipated outcomes of customer engagement

Linda D. Hollebeek;Jodie Conduit;Roderick J. Brodie

231
Citations
Personality factors as predictors of online consumer engagement: an empirical investigation

Jamid Ul Islam;Zillur Rahman;Linda D. Hollebeek

217
Citations
Customers’ service-related engagement, experience, and behavioral intent: Moderating role of age

Raouf Ahmad Rather;Linda D. Hollebeek;Linda D. Hollebeek

155
Citations

Frequent Co-Authors

Roderick J. Brodie University of Auckland

Tor W. Andreassen Norwegian School of Economics

Edward C. Malthouse Northwestern University

Elina Jaakkola University of Turku

Rajendra K. Srivastava Indian School of Business

Imran Khan Jessore University of Science and Technology

Russell W. Belk York University

Michael K. Brady Florida State University

Geoffrey N. Soutar University of Western Australia

Bobby J. Calder Northwestern University

External Links

Personal website of Linda D. Hollebeek Google Scholar page

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