2026 Heikki Karjaluoto: Business and Management Researcher – H-Index, Publications & Awards

Discipline name	D-Index	World Ranking	Current World Ranking	National Ranking	Current National Ranking	Publications	Citations
Business and Management	56	685	629	4	4	225	19361

Research.com Recognitions

2026 - Research.com Business and Management in Finland Leader Award
2025 - Research.com Business and Management in Finland Leader Award
2024 - Research.com Business and Management in Finland Leader Award

Overview

Heikki Karjaluoto is affiliated with the University of Jyväskylä in Finland. Their research primarily focuses on social sciences and business, management, and accounting, with significant contributions to subfields such as sociology and political science, marketing, information systems and management, organizational behavior and human resource management, and management information systems.

The scientist's work addresses several main topics, including:

Digital Marketing and Social Media
Technology Adoption and User Behaviour
Customer Service Quality and Loyalty
Consumer Behavior in Brand Consumption and Identification
Consumer Retail Behavior Studies
Big Data and Business Intelligence
Sharing Economy and Platforms

Frequent collaborative partners include Joel Mero, Niko Lahtinen, Aijaz A. Shaikh, Dandison Ukpabi, and Olli Tyrväinen. Karjaluoto has published extensively in several academic journals, with frequent venues being:

International Journal of Information Management
Journal of Retailing and Consumer Services
Telematics and Informatics
Industrial Marketing Management
International Journal of Internet Marketing and Advertising

Notable recent papers include:

Setting the future of digital and social media marketing research: Perspectives and research propositions, 2020, International Journal of Information Management
Personalization and hedonic motivation in creating customer experiences and loyalty in omnichannel retail, 2020, Journal of Retailing and Consumer Services
Online grocery shopping before and during the COVID-19 pandemic: A meta-analytical review, 2022, Telematics and Informatics
Mobile money as a driver of digital financial inclusion, 2022, Technological Forecasting and Social Change
Is it all about consumer engagement? Explaining continuance intention for utilitarian and hedonic service consumption, 2020, Journal of Retailing and Consumer Services

Heikki Karjaluoto has authored books published by Edward Elgar Publishing, including "Digital Marketing Strategy" (2023) and an upcoming volume titled "Digital Marketing and Artificial Intelligence" (2025).

Best Publications

Consumer acceptance of online banking: an extension of the technology acceptance model

Tero Pikkarainen;Kari Pikkarainen;Heikki Karjaluoto;Seppo Pahnila

2813
Citations
Setting the future of digital and social media marketing research: Perspectives and research propositions

Yogesh K. Dwivedi;Elvira Ismagilova;D. Laurie Hughes;Jamie Carlson

2305
Citations
Mobile banking adoption: A literature review

Aijaz A. Shaikh;Heikki Karjaluoto

1180
Citations
Factors underlying attitude formation towards online banking in Finland

Heikki Karjaluoto;Minna Mattila;Tapio Pento

986
Citations
Internet banking adoption among mature customers: early majority or laggards?

Minna Mattila;Heikki Karjaluoto;Tapio Pento

639
Citations
The usage of digital marketing channels in SMEs

Heini Maarit Taiminen;Heikki Karjaluoto

628
Citations
Factors influencing consumers' willingness to accept mobile advertising: a conceptual model

Matti Leppaniemi;Heikki Karjaluoto

524
Citations
An Empirical Study of the Drivers of Consumer Acceptance of Mobile Advertising

Marko Merisavo;Sami Kajalo;Heikki Karjaluoto;Ville Virtanen

465
Citations
The use of Web analytics for digital marketing performance measurement

Joel Järvinen;Heikki Karjaluoto

443
Citations
A conceptual model of trust in the online environment

Jari Salo;Heikki Karjaluoto

421
Citations
Brand love and positive word of mouth: the moderating effects of experience and price

Heikki Karjaluoto;Juha Munnukka;Katrine Kiuru

332
Citations
Electronic banking in Finland: Consumer beliefs and reactions to a new delivery channel

Heikki Karjaluoto;Minna Mattila;Tapio Pento

323
Citations
An adoption model for mobile banking in Ghana

Margaret Crabbe;Craig Standing;Susan Standing;Heikki Karjaluoto

315
Citations
Antecedents to permission based mobile marketing: An initial examination

Chanaka Jayawardhena;Andreas Kuckertz;Heikki Karjaluoto;Teemu Kautonen

290
Citations
Factors Affecting Consumer Choice of Mobile Phones: Two Studies from Finland

Heikki Karjaluoto;Jari Karvonen;Manne Kesti;Timo Koivumäki

288
Citations
Consumers acceptance of information and communications technology in tourism

Dandison C. Ukpabi;Heikki Karjaluoto

275
Citations
How perceived value drives the use of mobile financial services apps

Heikki Karjaluoto;Aijaz A. Shaikh;Hannu Saarijärvi;Saila Saraniemi

270
Citations
The measurement of end‐user computing satisfaction of online banking services: empirical evidence from Finland

Kari Pikkarainen;Tero Pikkarainen;Heikki Karjaluoto;Seppo Pahnila

260
Citations
The role of digital channels in industrial marketing communications

Heikki Karjaluoto;Nora Mustonen;Pauliina Ulkuniemi

249
Citations
How value and trust influence loyalty in wireless telecommunications industry

Heikki Karjaluoto;Chanaka Jayawardhena;Matti LeppäNiemi;Minna PihlströM

215
Citations
Personalization and hedonic motivation in creating customer experiences and loyalty in omnichannel retail

Olli Tyrväinen;Heikki Karjaluoto;Hannu Saarijärvi

182
Citations

Frequent Co-Authors

Chanaka Jayawardhena University of Surrey

Craig Standing Staffordshire University

Teemu Kautonen Zayed University

Andreas Kuckertz University of Hohenheim

Robert Hinson Ghana Communication Technology University

Feng Li City, University of London

Raffaele Filieri Audencia Business School

Yogesh K. Dwivedi King Fahd University of Petroleum and Minerals

Timo Ojala University of Oulu

Mohammad Mahmudur Rahman University of Newcastle Australia

External Links

Personal website of Heikki Karjaluoto Google Scholar page

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