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Raffaele Filieri

Raffaele Filieri

D-Index & Metrics

Business and Management

D-Index
52
Citations
14979
World Ranking
863
National Ranking
13

Overview

Raffaele Filieri is affiliated with Audencia Business School in France. Their research work primarily spans the fields of social sciences and business, management and accounting, with a significant focus on subfields such as sociology and political science, marketing, information systems and management, communication, and organizational behavior and human resource management.

The topics covered in their research emphasize digital marketing and social media, consumer behavior in brand consumption and identification, technology adoption and user behaviour, customer service quality and loyalty, sharing economy and platforms, impact of technology on adolescents, and AI in service interactions.

Filieri has published extensively, with notable frequent publication venues including:

  • Journal of Business Research
  • Psychology and Marketing
  • International Journal of Contemporary Hospitality Management
  • Tourism Management
  • Journal of Travel Research

Among their recent papers are:

  • "Setting the future of digital and social media marketing research: Perspectives and research propositions," 2020, International Journal of Information Management
  • "Metaverse marketing: How the metaverse will shape the future of consumer research and practice," 2022, Psychology and Marketing
  • "Unpacking the relationship between social media marketing and brand equity: The mediating role of consumers' benefits and experience," 2020, Journal of Business Research
  • "Customers' motivation to engage with luxury brands on social media," 2020, Journal of Business Research
  • "Social media interactions, purchase intention, and behavioural engagement: The mediating role of source and content factors," 2021, Journal of Business Research

Frequent co-authors collaborating with Filieri include Elisabetta Raguseo, Junyun Liao, Yogesh K. Dwivedi, Fulya Açikgöz, and Zhibin Lin, with several co-authorships documented for each.

Best Publications

  • Setting the future of digital and social media marketing research: Perspectives and research propositions

    Yogesh K. Dwivedi;Elvira Ismagilova;D. Laurie Hughes;Jamie Carlson

  • E-WOM and Accommodation An Analysis of the Factors That Influence Travelers’ Adoption of Information from Online Reviews

    Raffaele Filieri;Fraser McLeay

  • Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth

    Raffaele Filieri;Salma Alguezaui;Fraser McLeay

  • Metaverse marketing: How the metaverse will shape the future of consumer research and practice

    Unknown

  • What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM

    Raffaele Filieri

  • What makes an online consumer review trustworthy

    Raffaele Filieri

  • Consumer perceptions of information helpfulness and determinants of purchase intention in online consumer reviews of services.

    Raffaele Filieri;Fraser McLeay;Bruce Tsui;Zhibin Lin

  • Resident-tourist value co-creation: The role of residents' perceived tourism impacts and life satisfaction

    Zhibin Lin;Ye Chen;Raffaele Filieri

  • Unpacking the relationship between social media marketing and brand equity: The mediating role of consumers' benefits and experience

    Lamberto Zollo;Raffaele Filieri;Riccardo Rialti;Sukki Yoon

  • Social media interactions, purchase intention, and behavioural engagement: The mediating role of source and content factors

    Unknown

  • Customers’ motivation to engage with luxury brands on social media

    Saleh Bazi;Saleh Bazi;Raffaele Filieri;Matthew Gorton

  • Investigating the role of social capital in innovation: sparse versus dense network

    Salma Alguezaui;Raffaele Filieri

  • Establishing successful university–industry collaborations: barriers and enablers deconstructed

    Unknown

  • What makes information in online consumer reviews diagnostic over time? The role of review relevancy, factuality, currency, source credibility and ranking score

    Raffaele Filieri;Charles F. Hofacker;Salma Alguezaui

  • Is TripAdvisor still relevant? The influence of review credibility, review usefulness, and ease of use on consumers’ continuance intention

    Raffaele Filieri;Fulya Acikgoz;Valentina Ndou;Yogesh Dwivedi

  • Continuance intention of online technologies: A systematic literature review

    Min Yan;Raffaele Filieri;Matthew Gorton

  • The role of visual cues in eWOM on consumers’ behavioral intention and decisions

    Raffaele Filieri;Zhibin Lin;Giovanni Pino;Salma Alguezaui

  • An assessment of service quality and resulting customer satisfaction in Pakistan International Airlines: Findings from foreigners and overseas Pakistani customers

    Faizan Ali;Bidit Lal Dey;Raffaele Filieri

  • Social media content aesthetic quality and customer engagement: The mediating role of entertainment and impacts on brand love and loyalty

    Unknown

  • Consumer co‐creation and new product development: a case study in the food industry

    Raffaele Filieri

  • What Makes Hosts Trust Airbnb? Antecedents of Hosts’ Trust toward Airbnb and Its Impact on Continuance Intention:

    Yichuan Wang;Yousra Asaad;Raffaele Filieri

  • When are extreme ratings more helpful? Empirical evidence on the moderating effects of review characteristics and product type

    Raffaele Filieri;Elisabetta Raguseo;Claudio Vitari

  • Structural social capital evolution and knowledge transfer: Evidence from an Irish pharmaceutical network

    Raffaele Filieri;Regina C. McNally;Michele O'Dwyer;Lisa O'Malley

  • The role of aesthetic, cultural, utilitarian and branding factors in young Chinese consumers' repurchase intention of smartphone brands

    Raffaele Filieri;Zhibin Lin

  • What moderates the influence of extremely negative ratings? The role of review and reviewer characteristics

    Raffaele Filieri;Elisabetta Raguseo;Claudio Vitari

Frequent Co-Authors

Matthew Gorton
Matthew Gorton Newcastle University
Ye Chen
Ye Chen Nanjing University of Aeronautics and Astronautics
Yogesh K. Dwivedi
Yogesh K. Dwivedi King Fahd University of Petroleum and Minerals
Mohammad Mahmudur Rahman
Mohammad Mahmudur Rahman University of Newcastle Australia
Charles F. Hofacker
Charles F. Hofacker Florida State University
Heikki Karjaluoto
Heikki Karjaluoto University of Jyväskylä
Jennifer Rowley
Jennifer Rowley Manchester Metropolitan University
Marcello M. Mariani
Marcello M. Mariani University of Bologna

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