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Keng-Boon Ooi

Keng-Boon Ooi

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Business and Management
Malaysia
2026
Award Badge
Engineering and Technology
Malaysia
2025

D-Index & Metrics

Business and Management

D-Index
90
Citations
28982
World Ranking
89
National Ranking
3

Engineering and Technology

D-Index
86
Citations
27384
World Ranking
363
National Ranking
11

Research.com Recognitions

  • 2026 - Research.com Business and Management in Malaysia Leader Award
  • 2025 - Research.com Business and Management in Malaysia Leader Award
  • 2025 - Research.com Engineering and Technology in Malaysia Leader Award
  • 2024 - Research.com Business and Management in Malaysia Leader Award
  • 2023 - Research.com Business and Management in Malaysia Leader Award
  • 2022 - Research.com Business and Management in Malaysia Leader Award

Overview

Keng-Boon Ooi is affiliated with UCSI University in Malaysia and has a substantial publication record focusing on various areas within business, management, and social sciences. Their research contributes to multiple subfields including sociology and political science, marketing, information systems and management, strategy and management, and management information systems.

The main fields of study for Ooi encompass Business, Management and Accounting as well as Social Sciences. Their work addresses core topics such as digital marketing and social media, technology adoption and user behaviour, consumer retail behavior studies, consumer behavior in brand consumption and identification, customer service quality and loyalty, sustainable supply chain management, and the sharing economy and platforms.

Ooi has published numerous papers in several frequent academic venues. Notable venues include:

  • Journal of Computer Information Systems
  • Industrial Management & Data Systems
  • Internet Research
  • Journal of Business Research
  • Journal of Retailing and Consumer Services

Recent papers authored or co-authored by Ooi highlight multidisciplinary perspectives and challenges related to emerging technologies and management practices. These include:

  • The Potential of Generative Artificial Intelligence Across Disciplines: Perspectives and Future Directions, 2023, Journal of Computer Information Systems
  • Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy, 2022, International Journal of Information Management
  • Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation, 2023, Journal of Computer Information Systems
  • Unearthing the determinants of Blockchain adoption in supply chain management, 2020, International Journal of Production Research
  • Why do consumers buy impulsively during live streaming? A deep learning-based dual-stage SEM-ANN analysis, 2022, Journal of Business Research

Frequent co-authors collaborating with Ooi include:

  • Garry Wei-Han Tan
  • Eugene Cheng-Xi Aw
  • Yogesh K. Dwivedi
  • Voon-Hsien Lee
  • Tat-Huei Cham

Best Publications

  • Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy

    Unknown

  • What drives Malaysian m‐commerce adoption? An empirical analysis

    Toh Tsu Wei;Govindan Marthandan;Alain Yee Loong Chong;Keng Boon Ooi

  • Time to seize the digital evolution: Adoption of blockchain in operations and supply chain management among Malaysian SMEs

    Lai-Wan Wong;Lai-Ying Leong;Jun-Jie Hew;Garry Wei-Han Tan

  • Predicting consumer decisions to adopt mobile commerce

    Alain Yee-Loong Chong;Felix T.S. Chan;Keng-Boon Ooi

  • Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation

    Unknown

  • Mobile technology acceptance model

    Keng-Boon Ooi;Garry Wei-Han Tan

  • The Potential of Generative Artificial Intelligence Across Disciplines: Perspectives and Future Directions

    Unknown

  • Predicting the determinants of the NFC-enabled mobile credit card acceptance: A neural networks approach

    Lai-Ying Leong;Teck-Soon Hew;Garry Wei-Han Tan;Keng-Boon Ooi

  • What catalyses mobile apps usage intention: an empirical analysis

    Jun-Jie Hew;Voon-Hsien Lee;Keng-Boon Ooi;June Wei

  • The effects of convenience and speed in m-payment

    Aik-Chuan Teo;Garry Wei-Han Tan;Keng-Boon Ooi;Teck-Soon Hew

  • Online banking adoption: an empirical analysis

    Alain Yee Loong Chong;Keng Boon Ooi;Binshan Lin;Boon In Tan

  • NFC mobile credit card: The next frontier of mobile payment?

    Garry Wei-Han Tan;Keng-Boon Ooi;Siong-Choy Chong;Teck-Soon Hew

  • Predicting mobile wallet resistance: A two-staged structural equation modeling-artificial neural network approach

    Lai-Ying Leong;Teck-Soon Hew;Keng-Boon Ooi;June Wei

  • Predicting the drivers of behavioral intention to use mobile learning

    Garry Wei-Han Tan;Keng-Boon Ooi;Lai-Ying Leong;Binshan Lin

  • Why do consumers buy impulsively during live streaming? A deep learning-based dual-stage SEM-ANN analysis

    Unknown

  • Unearthing the determinants of Blockchain adoption in supply chain management

    Lai Wan Wong;Garry Wei Han Tan;Voon Hsien Lee;Keng Boon Ooi

  • Factors affecting the Adoption Level of C-Commerce: An Empirical Study

    Alain Yee-Loong Chong;Binshan Lin;Keng-Boon Ooi;Murali Raman

  • An SEM-artificial-neural-network analysis of the relationships between SERVPERF, customer satisfaction and loyalty among low-cost and full-service airline

    Lai-Ying Leong;Teck-Soon Hew;Voon-Hsien Lee;Keng-Boon Ooi

  • Cloud computing in manufacturing

    Keng-Boon Ooi;Voon-Hsien Lee;Garry Wei-Han Tan;Teck-Soon Hew

  • Knowledge management: a key determinant in advancing technological innovation?

    Voon-Hsien Lee;Lai-Ying Leong;Teck-Soon Hew;Keng-Boon Ooi

  • Mobile social tourism shopping: A dual-stage analysis of a multi-mediation model

    Jun-Jie Hew;Lai-Ying Leong;Garry Wei-Han Tan;Voon-Hsien Lee

  • Does TQM influence employees' job satisfaction? An empirical case analysis

    Keng Boon Ooi;Nooh Abu Bakar;Veeri Arumugam;Lorraine Vellapan

  • TQM and customer satisfaction in Malaysia's service sector

    Wen Yi Sit;Keng Boon Ooi;Binshan Lin;Alain Yee Loong Chong

  • Interrelationships between intellectual capital and performance

    Kongkiti Phusavat;Narongsak Comepa;Agnieszka Sitko‐Lutek;Keng‐Boon Ooi

  • TQM practices and quality management performance

    Veeri Arumugam;Keng‐Boon Ooi;Tuck‐Chee Fong

Frequent Co-Authors

Alain Yee-Loong Chong
Alain Yee-Loong Chong University of Nottingham
Voon-Hsien Lee
Voon-Hsien Lee Universiti Tunku Abdul Rahman
Garry Wei-Han Tan
Garry Wei-Han Tan UCSI University
Binshan Lin
Binshan Lin Louisiana State University in Shreveport
Lai-Ying Leong
Lai-Ying Leong Universiti Tunku Abdul Rahman
Felix T.S. Chan
Felix T.S. Chan Macau University of Science and Technology
Amrik S. Sohal
Amrik S. Sohal Monash University
Yogesh K. Dwivedi
Yogesh K. Dwivedi King Fahd University of Petroleum and Minerals
Siong Choy Chong
Siong Choy Chong Taylor's University

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