World's Best Scientists 2026 revealed!

D-Index & Metrics

Business and Management

D-Index
39
Citations
6999
World Ranking
1750
National Ranking
16

Overview

Lai-Ying Leong is affiliated with Universiti Tunku Abdul Rahman in Malaysia. Their research spans various interdisciplinary areas within social sciences, decision sciences, and business, management, and accounting. The scientist's work addresses multiple subfields including sociology and political science, information systems and management, marketing, artificial intelligence, and organizational behavior and human resource management.

The primary topics of Lai-Ying Leong's research focus on technology adoption and user behaviour, digital marketing and social media, sharing economy and platforms, customer service quality and loyalty, impact of technology on adolescents, organizational and employee performance, and consumer retail behavior studies.

Frequent publication venues for Lai-Ying Leong include Industrial Management & Data Systems, Expert Systems with Applications, Journal of Business Research, Journal of Computer Information Systems, and Internet Research.

Among recent published papers are the following:

  • "Wearable payment: A deep learning-based dual-stage SEM-ANN analysis" (2020) in Expert Systems with Applications
  • "Predicting the antecedents of trust in social commerce - A hybrid structural equation modeling with neural network approach" (2020) in Journal of Business Research
  • "Social media influencers: An effective marketing approach?" (2023) in Journal of Business Research
  • "Predicting trust in online advertising with an SEM-artificial neural network approach" (2020) in Expert Systems with Applications
  • "Mobile social media marketing: a new marketing channel among digital natives in higher education?" (2020) in Journal of Marketing for HIGHER EDUCATION

Lai-Ying Leong has collaborated frequently with several coauthors including Keng-Boon Ooi, Voon-Hsien Lee, Jun-Jie Hew, Garry Wei-Han Tan, and Teck-Soon Hew.

Best Publications

  • Time to seize the digital evolution: Adoption of blockchain in operations and supply chain management among Malaysian SMEs

    Lai-Wan Wong;Lai-Ying Leong;Jun-Jie Hew;Garry Wei-Han Tan

  • Predicting the determinants of the NFC-enabled mobile credit card acceptance: A neural networks approach

    Lai-Ying Leong;Teck-Soon Hew;Garry Wei-Han Tan;Keng-Boon Ooi

  • Predicting mobile wallet resistance: A two-staged structural equation modeling-artificial neural network approach

    Lai-Ying Leong;Teck-Soon Hew;Keng-Boon Ooi;June Wei

  • Predicting the drivers of behavioral intention to use mobile learning

    Garry Wei-Han Tan;Keng-Boon Ooi;Lai-Ying Leong;Binshan Lin

  • An SEM-artificial-neural-network analysis of the relationships between SERVPERF, customer satisfaction and loyalty among low-cost and full-service airline

    Lai-Ying Leong;Teck-Soon Hew;Voon-Hsien Lee;Keng-Boon Ooi

  • Knowledge management: a key determinant in advancing technological innovation?

    Voon-Hsien Lee;Lai-Ying Leong;Teck-Soon Hew;Keng-Boon Ooi

  • Mobile social tourism shopping: A dual-stage analysis of a multi-mediation model

    Jun-Jie Hew;Lai-Ying Leong;Garry Wei-Han Tan;Voon-Hsien Lee

  • The age of mobile social commerce: An Artificial Neural Network analysis on its resistances

    Jun-Jie Hew;Lai-Ying Leong;Garry Wei-Han Tan;Keng-Boon Ooi

  • Can competitive advantage be achieved through knowledge management? A case study on SMEs

    Voon-Hsien Lee;Alex Tun-Lee Foo;Lai-Ying Leong;Keng-Boon Ooi

  • Predicting the antecedents of trust in social commerce – A hybrid structural equation modeling with neural network approach

    Lai-Ying Leong;Teck-Soon Hew;Keng-Boon Ooi;Alain Yee-Loong Chong

  • Wearable payment: A deep learning-based dual-stage SEM-ANN analysis

    Voon-Hsien Lee;Jun-Jie Hew;Lai-Ying Leong;Garry Wei-Han Tan;Garry Wei-Han Tan

  • A hybrid SEM-neural network analysis of social media addiction

    Lai-Ying Leong;Teck-Soon Hew;Keng-Boon Ooi;Voon-Hsien Lee

  • The effects of Facebook browsing and usage intensity on impulse purchase in f-commerce

    Lai-Ying Leong;Noor Ismawati Jaafar;Sulaiman Ainin

  • Modeling the stimulators of the behavioral intention to use mobile entertainment: Does gender really matter?

    Lai-Ying Leong;Keng-Boon Ooi;Alain Yee-Loong Chong;Binshan Lin

  • Do Electronic Word-of-Mouth and Elaboration Likelihood Model Influence Hotel Booking?

    Lai-Ying Leong;Teck-Soon Hew;Keng-Boon Ooi;Binshan Lin

  • Social media influencers: An effective marketing approach?

    Unknown

  • Understanding impulse purchase in Facebook commerce: does Big Five matter?

    Lai-Ying Leong;Lai-Ying Leong;Noor Ismawati Jaafar;Ainin Sulaiman

  • Predicting Drivers of Mobile Entertainment Adoption: A Two-Stage SEM-Artificial-Neural-Network Analysis

    Teck-Soon Hew;Lai-Ying Leong;Keng-Boon Ooi;Alain Yee-Loong Chong

  • Influence of individual characteristics, perceived usefulness and ease of use on mobile entertainment adoption

    Lai-Ying Leong;Keng-Boon Ooi;Alain Yee-Loong Chong;Binshan Lin

  • Predicting trust in online advertising with an SEM-artificial neural network approach

    Lai-Ying Leong;Teck-Soon Hew;Keng-Boon Ooi;Keng-Boon Ooi;Yogesh K. Dwivedi

  • Mobile social media marketing: a new marketing channel among digital natives in higher education?

    Lai-Wan Wong;Garry Wei-Han Tan;Garry Wei-Han Tan;Jun-Jie Hew;Keng-Boon Ooi;Keng-Boon Ooi

Frequent Co-Authors

Keng-Boon Ooi
Keng-Boon Ooi UCSI University
Garry Wei-Han Tan
Garry Wei-Han Tan UCSI University
Voon-Hsien Lee
Voon-Hsien Lee Universiti Tunku Abdul Rahman
Binshan Lin
Binshan Lin Louisiana State University in Shreveport
Alain Yee-Loong Chong
Alain Yee-Loong Chong University of Nottingham
Yogesh K. Dwivedi
Yogesh K. Dwivedi King Fahd University of Petroleum and Minerals

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