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Siong Choy Chong

Siong Choy Chong

D-Index & Metrics

Business and Management

D-Index
36
Citations
5757
World Ranking
2077
National Ranking
21

Overview

Siong Choy Chong is affiliated with Taylor's University in Malaysia and has contributed to research primarily in the fields of Business, Management and Accounting, as well as Social Sciences. Their work incorporates subfields such as Organizational Behavior and Human Resource Management, Strategy and Management, Marketing, Sociology and Political Science, and Demography.

Their research covers topics including Customer Service Quality and Loyalty, Job Satisfaction and Organizational Behavior, Human Resource and Talent Management, Digital Marketing and Social Media, Workplace Spirituality and Leadership, and impacts related to the COVID-19 pandemic, including mental health effects.

Recent papers authored or co-authored by Siong Choy Chong include:

  • Key Components and Critical Success Factors for Project Management Success: A Literature Review (2021), published in Operations and Supply Chain Management An International Journal
  • The influence of servicescape and service credibility on older adults' intention to recover (2020), published in Journal of Health Organization and Management
  • Does people-related total quality management "work" for people? An empirical study of the Sri Lankan apparel industry (2020), published in The TQM Journal
  • Sustainable development goals and corporate financial performance: Examining the influence of stakeholder engagement (2024), published in Sustainable Development
  • Influences of time perspectives and perceived values on continuance intention to engage in social media amongst older adults for healthcare-related purposes (2021), published in Universal Access in the Information Society

The researcher has also contributed to book publications with Book Publisher International (a part of SCIENCEDOMAIN International), including a volume titled Emerging Issues and Development in Economics and Trade Vol. 4, published in 2020.

Frequent co-authors in their work include Kim Piew Lai, Chin Wei Chong, Woon Leong Lin, Binshan Lin, and Wendy Ming Yen Teoh.

Publications have appeared in a range of venues, with multiple papers published in F1000Research, alongside publications in Operations and Supply Chain Management An International Journal, Sustainable Development, Journal of Health Organization and Management, and The TQM Journal.

Best Publications

  • Internet‐based ICT adoption: evidence from Malaysian SMEs

    Khong Sin Tan;Siong Choy Chong;Binshan Lin;Uchenna Cyril Eze

  • NFC mobile credit card: The next frontier of mobile payment?

    Garry Wei-Han Tan;Keng-Boon Ooi;Siong-Choy Chong;Teck-Soon Hew

  • Factors affecting consumers’ perception of electronic payment: an empirical analysis

    Wendy Ming‐Yen Teoh;Siong Choy Chong;Binshan Lin;Jiat Wei Chua

  • E‐commerce usage and business performance in the Malaysian tourism sector: empirical analysis

    Mohamed Intan Salwani;Govindan Marthandan;Mohd Daud Norzaidi;Siong Choy Chong

  • Internet‐based ICT adoption among SMEs: Demographic versus benefits, barriers, and adoption intention

    Khong Sin Tan;Siong Choy Chong;Binshan Lin;Uchenna Cyril Eze

  • KM Critical Success Factors: A Comparison of Perceived Importance Versus Implementation in Malaysian ICT Companies

    Siong Choy Chong

  • Criteria for measuring KM performance outcomes in organisations

    Chong Siong Choy;Wong Kuan Yew;Binshan Lin

  • User acceptance of Malaysian government multipurpose smartcard applications

    Wee Hong Loo;Paul H. P. Yeow;Siong Choy Chong

  • Knowledge management practices and enablers in public universities: a gap analysis

    Sharimllah Devi Ramachandran;Siong Choy Chong;Kuan Yew Wong

  • The practice of knowledge management processes: A comparative study of public and private higher education institutions in Malaysia

    Sharimllah Devi Ramachandran;Siong Choy Chong;Hishamuddin Ismail

  • KM implementation in a public sector accounting organization: an empirical investigation

    Siong Choy Chong;Kalsom Salleh;Syed Noh Syed Ahmad;Syed‐Ikhsan Syed Omar Sharifuddin

  • Measuring service quality of conventional and Islamic banks: a comparative analysis

    Manshor Amat Taap;Siong Choy Chong;Mukesh Kumar;Tat Kee Fong

  • Intranet usage and managers' performance in the port industry

    Mohd Daud Norzaidi;Siong Choy Chong;Raman Murali;Mohamed Intan Salwani

  • Expectation gaps, job satisfaction, and organizational commitment of fresh graduates: Roles of graduates, higher learning institutions and employers

    Mazuki Jusoh;Maimun Simun;Siong Choy Chong

  • Inter‐organizational knowledge transfer needs among small and medium enterprises

    Chin Wei Chong;Siong Choy Chong;Geok Chew Gan

  • Improving Women Entrepreneurs in Small and Medium Enterprises in Malaysia: Policy Recommendations

    Wendy Ming Yen Teoh;Siong Choy Chong

  • Towards strengthening the development of women entrepreneurship in Malaysia

    Wendy Ming Yen Teoh;Siong Choy Chong

  • Organisational culture: An exploratory study comparing faculties' perspectives within public and private universities in Malaysia

    Sharimllah Devi Ramachandran;Siong Choy Chong;Hishamuddin Ismail

  • An evaluation of e-banking and m-banking adoption factors and preference in Malaysia: a case study

    Khong Sin Tan;Siong Choy Chong;Pik Lian Loh;Binshan Lin

  • Exploring the factors influencing credit card spending behavior among Malaysians

    Wendy Ming‐Yen Teoh;Siong‐Choy Chong;Shi Mid Yong

  • Intention to use internet marketing: A comparative study between Malaysians and South Koreans

    Khong Sin Tan;Siong Choy Chong;Binshan Lin

Frequent Co-Authors

Binshan Lin
Binshan Lin Louisiana State University in Shreveport
Kuan Yew Wong
Kuan Yew Wong University of Technology Malaysia
Keng-Boon Ooi
Keng-Boon Ooi UCSI University
Garry Wei-Han Tan
Garry Wei-Han Tan UCSI University

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