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Business and Management
Portugal
2026

D-Index & Metrics

Business and Management

D-Index
44
Citations
9695
World Ranking
1344
National Ranking
10

Research.com Recognitions

  • 2026 - Research.com Business and Management in Portugal Leader Award

Overview

Paulo Rita is affiliated with Universidade Nova de Lisboa in Portugal. Their research primarily spans the fields of Social Sciences and Business, Management and Accounting, with a strong focus on topics related to digital marketing, consumer behavior, and tourism.

Their work covers several subfields including Sociology and Political Science, Marketing, Organizational Behavior and Human Resource Management, Information Systems and Management, and Artificial Intelligence. This multidisciplinary approach reflects in the diverse thematic areas they explore, such as:

  • Digital Marketing and Social Media
  • Consumer Behavior in Brand Consumption and Identification
  • Diverse Aspects of Tourism Research
  • Technology Adoption and User Behaviour
  • Customer Service Quality and Loyalty
  • Sharing Economy and Platforms
  • COVID-19 Pandemic Impacts

Paulo Rita has contributed to several recent academic publications, including:

  • Impact of the rating system on sentiment and tone of voice: A Booking.com and TripAdvisor comparison study (2022) in International Journal of Hospitality Management
  • Global Research Trends in Consumer Behavior and Sustainability in E-Commerce: A Bibliometric Analysis of the Knowledge Structure (2022) in Sustainability

Other notable papers in their network of research include:

  • Consumer engagement in social media brand communities: A literature review (2021) in International Journal of Information Management
  • Differences between TripAdvisor and Booking.com in branding co-creation (2020) in Journal of Business Research
  • Air-travelers' concerns emerging from online comments during the COVID-19 outbreak (2021) in Tourism Management

They frequently collaborate with a set of co-authors, including Sérgio Moro, Ricardo F. Ramos, Nuno António, João Guerreiro, and Celeste Vong. These partnerships have contributed to the breadth and depth of their research output.

Paulo Rita has published multiple articles in journals such as:

  • International Journal of Internet Marketing and Advertising
  • Sustainability
  • European Journal of Management and Business Economics
  • International Journal of Hospitality Management
  • Tourism & Management Studies

Best Publications

  • A data-driven approach to predict the success of bank telemarketing

    Sérgio Moro;Paulo Cortez;Paulo Rita

  • The impact of e-service quality and customer satisfaction on customer behavior in online shopping.

    Paulo Rita;Tiago Oliveira;Almira Farisa

  • Modelling and testing consumer trust dimensions in e-commerce

    Tiago Oliveira;Matilde Alhinho;Paulo Rita;Gurpreet Dhillon

  • The internet, consumer empowerment and marketing strategies

    Guilherme D. Pires;John Stanton;Paulo Rita

  • Research trends on Big Data in Marketing: A text mining and topic modeling based literature analysis

    Alexandra Amado;Paulo Cortez;Paulo Rita;Paulo Rita;Sérgio Moro

  • On the relationship between consumer-brand identification, brand community, and brand loyalty

    Pedro Simões Coelho;Paulo Rita;Paulo Rita;Zélia Raposo Santos

  • Business intelligence in banking

    Sérgio Moro;Paulo Cortez;Paulo Rita

  • Predicting social media performance metrics and evaluation of the impact on brand building: A data mining approach

    Sérgio Moro;Sérgio Moro;Paulo Rita;Bernardo Vala

  • Sentiment Classification of Consumer-Generated Online Reviews Using Topic Modeling

    Ana Catarina Calheiros;Sérgio Moro;Paulo Rita

  • Privacy concerns and online purchasing behaviour: Towards an integrated model

    Nuno Fortes;Paulo Rita

  • Consumer engagement in social media brand communities: A literature review

    Zélia Raposo Santos;Zélia Raposo Santos;Christy M K Cheung;Pedro Simões Coelho;Paulo Rita

  • The effect of atmospheric cues and involvement on pleasure and relaxation: The spa hotel context

    Sandra Maria Correia Loureiro;Marta Almeida;Paulo Rita

  • Do social network sites contribute for building brands? Evaluating the impact of users’ participation on brand awareness and brand attitude

    Daniela Souto;Paulo Rita;Maria Salgueiro

  • A Text Mining-Based Review of Cause-Related Marketing Literature

    João Guerreiro;Paulo Rita;Duarte Trigueiros

  • Online purchase determinants of loyalty: the mediating effect of satisfaction in tourism

    Hélia Gonçalves Pereira;Maria de Fátima Salgueiro;Paulo Rita

  • Brand strategies in social media in hospitality and tourism

    Sérgio Moro;Sérgio Moro;Paulo Rita

  • Attention, emotions and cause-related marketing effectiveness

    João Guerreiro;Paulo Rita;Duarte Trigueiros

  • How to predict explicit recommendations in online reviews using text mining and sentiment analysis

    João Guerreiro;Paulo Rita

  • O marketing relacional como novo paradigma: uma análise conceptual

    Joaquim Gonçalves Antunes;Paulo Rita

  • Airline passengers' perceptions of service quality: themes in online reviews.

    Ana Brochado;Paulo Rita;Cristina Oliveira;Fernando Oliveira

  • Tourism in the European Union

    Paulo Rita

Frequent Co-Authors

Luiz Moutinho
Luiz Moutinho University of Suffolk
Paulo Cortez
Paulo Cortez University of Minho
Sandra Loureiro
Sandra Loureiro ISCTE - University Institute of Lisbon
Tiago Oliveira
Tiago Oliveira Universidade Nova de Lisboa
Kevin Kam Fung So
Kevin Kam Fung So Purdue University West Lafayette
Christy M. K. Cheung
Christy M. K. Cheung Hong Kong Baptist University
Giacomo Del Chiappa
Giacomo Del Chiappa University of Sassari
Horst Treiblmaier
Horst Treiblmaier MODUL University Vienna
Gurpreet Dhillon
Gurpreet Dhillon University of Nebraska at Omaha
Francisco Esteves
Francisco Esteves Catholic University of Portugal

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