World's Best Scientists 2026 revealed!
Chanaka Jayawardhena

Chanaka Jayawardhena

D-Index & Metrics

Business and Management

D-Index
35
Citations
6762
World Ranking
2180
National Ranking
345

Chanaka Jayawardhena publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Chanaka Jayawardhena sits on this spectrum.

35–39 publications: 2 scientists 40–44 publications: 2 scientists 45–49 publications: 5 scientists 50–54 publications: 20 scientists 55–59 publications: 39 scientists 60–64 publications: 66 scientists 65–69 publications: 52 scientists 70–74 publications: 80 scientists 75–79 publications: 83 scientists 80–84 publications: 116 scientists 85–89 publications: 94 scientists 90–94 publications: 111 scientists 95–99 publications: 122 scientists 100–104 publications: 104 scientists 105–109 publications: 113 scientists 110–114 publications: 96 scientists 115–119 publications: 97 scientists 120–124 publications: 112 scientists 125–129 publications: 93 scientists 130–134 publications: 79 scientists 135–139 publications: 69 scientists 140–144 publications: 80 scientists 145–149 publications: 81 scientists 150–154 publications: 85 scientists 155–159 publications: 50 scientists 160–164 publications: 74 scientists 165–169 publications: 61 scientists 170–174 publications: 40 scientists 175–179 publications: 44 scientists 180–184 publications: 47 scientists 185–189 publications: 59 scientists 190–194 publications: 35 scientists 195–199 publications: 37 scientists 200–204 publications: 49 scientists 205–209 publications: 48 scientists 210–214 publications: 34 scientists 215–219 publications: 31 scientists 220–224 publications: 37 scientists 225–229 publications: 34 scientists 230–234 publications: 25 scientists 235–239 publications: 28 scientists 240–244 publications: 34 scientists 245–249 publications: 28 scientists 250–254 publications: 23 scientists 255–259 publications: 22 scientists 260–264 publications: 11 scientists 265–269 publications: 16 scientists 270–274 publications: 23 scientists 275–279 publications: 12 scientists 280–284 publications: 16 scientists 285–289 publications: 10 scientists 290–294 publications: 12 scientists 295–299 publications: 12 scientists 300–304 publications: 8 scientists 305–309 publications: 13 scientists 310–314 publications: 13 scientists 315–319 publications: 6 scientists 320–324 publications: 10 scientists 325–329 publications: 9 scientists 330–334 publications: 7 scientists 335–339 publications: 10 scientists 340–344 publications: 10 scientists 345–349 publications: 7 scientists 350–354 publications: 4 scientists 355–359 publications: 10 scientists 360–364 publications: 3 scientists 365–369 publications: 7 scientists 370–374 publications: 2 scientists 375–379 publications: 8 scientists 380–384 publications: 4 scientists 385–389 publications: 5 scientists 390–394 publications: 5 scientists 395–399 publications: 2 scientists 400–404 publications: 2 scientists 405–409 publications: 4 scientists 410–414 publications: 3 scientists 415–419 publications: 2 scientists 420–424 publications: 5 scientists 425–429 publications: 3 scientists 430–434 publications: 1 scientists 435 publications: 1 scientists 436+ publications: 100 scientists
35 publications 436+

This scientist: 86 publications — 17th percentile

17% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 436 publications or more.

Chanaka Jayawardhena D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Chanaka Jayawardhena sits on this spectrum.

30 D-Index: 156 scientists 31 D-Index: 159 scientists 32 D-Index: 171 scientists 33 D-Index: 161 scientists 34 D-Index: 135 scientists 35 D-Index: 124 scientists 36 D-Index: 114 scientists 37 D-Index: 111 scientists 38 D-Index: 103 scientists 39 D-Index: 89 scientists 40 D-Index: 81 scientists 41 D-Index: 97 scientists 42 D-Index: 80 scientists 43 D-Index: 69 scientists 44 D-Index: 68 scientists 45 D-Index: 63 scientists 46 D-Index: 54 scientists 47 D-Index: 69 scientists 48 D-Index: 50 scientists 49 D-Index: 58 scientists 50 D-Index: 54 scientists 51 D-Index: 62 scientists 52 D-Index: 54 scientists 53 D-Index: 43 scientists 54 D-Index: 49 scientists 55 D-Index: 35 scientists 56 D-Index: 40 scientists 57 D-Index: 44 scientists 58 D-Index: 34 scientists 59 D-Index: 29 scientists 60 D-Index: 48 scientists 61 D-Index: 32 scientists 62 D-Index: 30 scientists 63 D-Index: 22 scientists 64 D-Index: 22 scientists 65 D-Index: 19 scientists 66 D-Index: 20 scientists 67 D-Index: 18 scientists 68 D-Index: 17 scientists 69 D-Index: 21 scientists 70 D-Index: 20 scientists 71 D-Index: 19 scientists 72 D-Index: 14 scientists 73 D-Index: 10 scientists 74 D-Index: 16 scientists 75 D-Index: 24 scientists 76 D-Index: 13 scientists 77 D-Index: 19 scientists 78 D-Index: 8 scientists 79 D-Index: 6 scientists 80 D-Index: 4 scientists 81 D-Index: 12 scientists 82 D-Index: 7 scientists 83 D-Index: 7 scientists 84 D-Index: 6 scientists 85 D-Index: 10 scientists 86 D-Index: 4 scientists 87 D-Index: 11 scientists 88 D-Index: 6 scientists 89+ D-Index: 96 scientists
30 D-Index 89+

This scientist: 35 D-Index — 30th percentile

30% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 89 D-Index or more.

Overview

Chanaka Jayawardhena is affiliated with the University of Surrey in the United Kingdom and conducts research primarily in the fields of Social Sciences and Business, Management and Accounting. Their work covers multiple subfields including Sociology and Political Science, Marketing, Artificial Intelligence, Human-Computer Interaction, and Organizational Behavior and Human Resource Management.

The scientist's research topics focus notably on Consumer Behavior in Brand Consumption and Identification, Digital Marketing and Social Media, Customer Service Quality and Loyalty, AI in Service Interactions, Digital Communication and Language, Social Robot Interaction and Human-Robot Interaction (HRI), and the Psychology of Social Influence.

Recent papers authored or co-authored by Chanaka Jayawardhena include:

  • Social sharing of consumption emotion in electronic word of mouth (eWOM): A cross-media perspective, 2021, Journal of Business Research
  • Electronic word of mouth 2.0 (eWOM 2.0) - The evolution of eWOM research in the new age, 2024, Journal of Business Research
  • A multi-analytical approach to studying customers motivations to use innovative totally autonomous vehicles, 2021, Technological Forecasting and Social Change
  • Strengthening consumer-brand relationships through avatars, 2022, Journal of Research in Interactive Marketing
  • The dark side of the sharing economy: A systematic literature review of externalities and their regulation, 2023, Journal of Business Research

The frequent co-authors collaborating with Chanaka Jayawardhena are:

  • Hongfei Liu
  • Mohamed H. Elsharnouby
  • Shenaz Rangwala
  • Gunjan Saxena
  • Victoria-Sophie Osburg

Repeated publication venues where their work appears include:

  • Journal of Business Research
  • Journal of Research in Interactive Marketing
  • Technological Forecasting and Social Change
  • International Journal of Retail & Distribution Management
  • European Journal of Marketing

Chanaka Jayawardhena's research contributions span interdisciplinary approaches and engage with emerging technologies, digital media, and consumer interaction, emphasizing analytical frameworks to study evolving phenomena such as electronic word of mouth and autonomous vehicles.

Best Publications

  • Changes in the banking sector – the case of Internet banking in the UK

    Chanaka Jayawardhena;Paul Foley

  • e-Consumer Behaviour

    Charles Dennis;Bill Merrilees;Chanaka Jayawardhena;Len Tiu Wright

  • Personal values’ influence on e‐shopping attitude and behaviour

    Chanaka Jayawardhena

  • Measurement of Service Quality in Internet Banking: The Development of an Instrument

    Chanaka Jayawardhena

  • Customer relationship building: The role of brand attractiveness and consumer–brand identification

    Alaa M. Elbedweihy;Chanaka Jayawardhena;Mohamed H. Elsharnouby;Tamer H. Elsharnouby;Tamer H. Elsharnouby

  • Website design quality and usage behavior: Unified Theory of Acceptance and Use of Technology

    Kholoud Al-Qeisi;Charles Dennis;Eleftherios Alamanos;Chanaka Jayawardhena

  • Consumers online: intentions, orientations and segmentation

    Chanaka Jayawardhena;Len Tiu Wright;Charles Dennis

  • Antecedents to permission based mobile marketing: An initial examination

    Chanaka Jayawardhena;Andreas Kuckertz;Heikki Karjaluoto;Teemu Kautonen

  • The influences of social e-shopping in enhancing young women’s online shopping behaviour

    Charles Dennis;Alesia Morgan;Len Tiu Wright;Chanaka Jayawardhena

  • How value and trust influence loyalty in wireless telecommunications industry

    Heikki Karjaluoto;Chanaka Jayawardhena;Matti LeppäNiemi;Minna PihlströM

  • Drivers of in‐group and out‐of‐group electronic word‐of‐mouth (eWOM)

    José Luís Abrantes;Cláudia Seabra;Cristiana Raquel Lages;Chanaka Jayawardhena

  • An empirical investigation into e‐shopping excitement: antecedents and effects

    Chanaka Jayawardhena;Len Tiu Wright

  • Outcomes of service encounter quality in a business-to-business context

    Chanaka Jayawardhena;Anne L. Souchon;Andrew M. Farrell;Kate Glanville

  • Social sharing of consumption emotion in electronic word of mouth (eWOM): A cross-media perspective

    Hongfei Liu;Chanaka Jayawardhena;Victoria-Sophie Osburg;Vignesh Yoganathan

  • Online shopping experience in an emerging e-retailing market

    Ernest Emeka Izogo;Chanaka Jayawardhena

  • Exploring Gender Influence on Customer's Intention to Engage Permission-based Mobile Marketing

    Heikki Karjaluoto;Heikki Lehto;Matti Leppaniemi;Chanaka Jayawardhena

  • The impact of service encounter quality in service evaluation: evidence from a business‐to‐business context

    Chanaka Jayawardhena

  • An investigation of online consumer purchasing

    Chanaka Jayawardhena;Len Tiu Wright;Rosalind Masterson

  • Effects of retail employees' behaviours on customers' service evaluation

    Chanaka Jayawardhena;Andrew M. Farrell

  • Talk up or criticize? Customer responses to WOM about competitors during social interactions

    Chatura Ranaweera;Chanaka Jayawardhena

  • Examining the trade-off between compensation and promptness in eWOM-triggered service recovery: A restorative justice perspective

    Hongfei Liu;Chanaka Jayawardhena;Sally Dibb;Chatura Ranaweera

Frequent Co-Authors

Heikki Karjaluoto
Heikki Karjaluoto University of Jyväskylä
Charles Dennis
Charles Dennis Newcastle University
Bang Nguyen
Bang Nguyen Oxford Brookes University
Teemu Kautonen
Teemu Kautonen Zayed University
Andreas Kuckertz
Andreas Kuckertz University of Hohenheim
T.C. Melewar
T.C. Melewar Middlesex University
Bradley R. Barnes
Bradley R. Barnes Lingnan University
Chris Stride
Chris Stride University of Sheffield
Sally Dibb
Sally Dibb Manchester Metropolitan University
Bill Merrilees
Bill Merrilees Griffith University

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