D-Index & Metrics Best Publications

D-Index & Metrics D-index (Discipline H-index) only includes papers and citation values for an examined discipline in contrast to General H-index which accounts for publications across all disciplines.

Discipline name D-index D-index (Discipline H-index) only includes papers and citation values for an examined discipline in contrast to General H-index which accounts for publications across all disciplines. Citations Publications World Ranking National Ranking
Business and Management D-index 46 Citations 17,309 222 World Ranking 674 National Ranking 34

Overview

What is he best known for?

The fields of study he is best known for:

  • Marketing
  • Social psychology
  • Management

His primary areas of investigation include Marketing, Service quality, Service, Advertising and Quality. His Marketing research includes elements of Structural equation modeling, Context and The Internet. The various areas that Lester W. Johnson examines in his Service quality study include Service selection and Conjoint analysis.

His Service research incorporates elements of Applied psychology, Scale and Internet shopping. He interconnects Social responsibility, Public relations, Corporate identity and Set in the investigation of issues within Advertising. His research integrates issues of Consumer research, Sample, Point of sale and Patient satisfaction in his study of Quality.

His most cited work include:

  • The Role of Perceived Risk in the Quality-Value Relationship: A Study in a Retail Environment (1212 citations)
  • Measuring Perceptions of Brand Luxury (904 citations)
  • A Review and a Conceptual Framework of Prestige-Seeking Consumer Behavior (708 citations)

What are the main themes of his work throughout his whole career to date?

Lester W. Johnson mainly investigates Marketing, Advertising, Service, Public relations and Context. His study in Brand equity, Service quality, Relationship marketing, Market share and Customer retention is carried out as part of his Marketing studies. His Service quality research is included under the broader classification of Quality.

He has researched Advertising in several fields, including Brand engagement and Sample. Much of his study explores Service relationship to Process. His research in Brand management intersects with topics in Brand awareness and Brand loyalty.

He most often published in these fields:

  • Marketing (44.31%)
  • Advertising (17.07%)
  • Service (11.79%)

What were the highlights of his more recent work (between 2015-2021)?

  • Marketing (44.31%)
  • Advertising (17.07%)
  • Social psychology (8.94%)

In recent papers he was focusing on the following fields of study:

Lester W. Johnson mainly focuses on Marketing, Advertising, Social psychology, Context and Brand management. His research links Willingness to pay with Marketing. His work is dedicated to discovering how Advertising, Brand engagement are connected with Brand loyalty and Affection and other disciplines.

His work in Social psychology addresses subjects such as Sample, which are connected to disciplines such as Personality and Quality. The study incorporates disciplines such as Brand awareness and Public relations in addition to Brand management. His study in Service focuses on Service quality in particular.

Between 2015 and 2021, his most popular works were:

  • Antecedents of consumer brand engagement and brand loyalty (151 citations)
  • Promoting brand engagement behaviors and loyalty through perceived service value and innovativeness (51 citations)
  • Consumer emotional brand attachment with social media brands and social media brand equity (40 citations)

This overview was generated by a machine learning system which analysed the scientist’s body of work. If you have any feedback, you can contact us here.

Best Publications

The Role of Perceived Risk in the Quality-Value Relationship: A Study in a Retail Environment

Julian C. Sweeney;Geoffrey N. Soutar;Lester W. Johnson.
(1999)

2494 Citations

Measuring Perceptions of Brand Luxury

Franck Vigneron;Lester W. Johnson.
(2004)

2123 Citations

A Review and a Conceptual Framework of Prestige-Seeking Consumer Behavior

Franck Vigneron;Lester W. Johnson;Monash Mt.
(1999)

1960 Citations

Modeling the determinants of customer satisfaction for business-to-business professional services

Paul G. Patterson;Lester W. Johnson;Richard A. Spreng.
(1997)

1356 Citations

Applied discrete-choice modelling

David A. Hensher;Lester W. Johnson.
(1980)

1193 Citations

A Hierarchical Model of Health Service Quality: Scale Development and Investigation of an Integrated Model

Tracey S. Dagger;Jillian C. Sweeney;Lester W. Johnson.
(2007)

976 Citations

Retail service quality and perceived value

Jillian C. Sweeney;Geoffrey N. Soutar;Lester W. Johnson.
(1997)

425 Citations

Antecedents of consumer brand engagement and brand loyalty

Civilai Leckie;Munyaradzi W. Nyadzayo;Lester W. Johnson.
(2016)

402 Citations

A customer‐service worker relationship model

Liliana L. Bove;Lester W. Johnson.
(2000)

372 Citations

Why consumers use and do not use technology‐enabled services

Rhett H. Walker;Lester W. Johnson.
(2006)

340 Citations

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