World's Best Scientists 2026 revealed!
Jinsoo Hwang

Jinsoo Hwang

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Business and Management
Korea
2026

D-Index & Metrics

Business and Management

D-Index
58
Citations
10589
World Ranking
622
National Ranking
5

Research.com Recognitions

  • 2026 - Research.com Business and Management in Korea Leader Award

Overview

Jinsoo Hwang is affiliated with Sejong University in South Korea and has contributed extensively to research in business, management, and social sciences. Their work spans specialized subfields such as marketing, sociology and political science, organizational behavior and human resource management, cultural studies, and information systems and management.

The scientist's research focuses on topics including digital marketing and social media, customer service quality and loyalty, consumer behavior in brand consumption and identification, consumer perception and purchasing behavior, technology adoption and user behavior, and environmental sustainability in business.

Frequent publication venues for Jinsoo Hwang include Sustainability, Journal of MICE & Tourism Research, International Journal of Environmental Research and Public Health, Korean Journal of Hospitality & Tourism, and International Journal of Hospitality Management.

Notable recent papers authored by Jinsoo Hwang include:

  • Human baristas and robot baristas: How does brand experience affect brand satisfaction, brand attitude, brand attachment, and brand loyalty? (2021, International Journal of Hospitality Management)
  • Understanding motivated consumer innovativeness in the context of a robotic restaurant: The moderating role of product knowledge (2020, Journal of Hospitality and Tourism Management)
  • Two-Stage Ransomware Detection Using Dynamic Analysis and Machine Learning Techniques (2020, Wireless Personal Communications)

Other relevant recent papers involving close collaboration with frequent coauthors include:

  • A change of perceived innovativeness for contactless food delivery services using drones after the outbreak of COVID-19 (2020, International Journal of Hospitality Management)
  • Innovative marketing strategies for the successful construction of drone food delivery services: Merging TAM with TPB (2021, Journal of Travel & Tourism Marketing)

Among the scientists frequently collaborating with Jinsoo Hwang are Jinkyung Jenny Kim, Kyuhyeon Joo, Heather Markham Kim, Ja Young Choe, and Insin Kim. These collaborations highlight a consistent engagement with research teams working on hospitality, consumer behavior, and marketing topics.

Best Publications

  • Merging the norm activation model and the theory of planned behavior in the context of drone food delivery services: Does the level of product knowledge really matter?

    Jinkyung Jenny Kim;Jinsoo Hwang

  • The antecedents and consequence of consumer attitudes toward restaurant brands: A comparative study between casual and fine dining restaurants

    Jinsoo Hwang;Chihyung Ok

  • Examining strategies for maximizing and utilizing brand prestige in the luxury cruise industry

    Jinsoo Hwang;Heesup Han

  • The effects of mentoring on role stress, job attitude, and turnover intention in the hotel industry

    Samuel Seongseop Kim;Jaemoon Im;Jinsoo Hwang

  • A change of perceived innovativeness for contactless food delivery services using drones after the outbreak of COVID-19

    Jinkyung Jenny Kim;Insin Kim;Jinsoo Hwang

  • Word-of-mouth, buying, and sacrifice intentions for eco-cruises: Exploring the function of norm activation and value-attitude-behavior

    Heesup Han;Jinsoo Hwang;Myong Jae Lee;Joohyun Kim

  • Perceived innovativeness of drone food delivery services and its impacts on attitude and behavioral intentions: The moderating role of gender and age

    Jinsoo Hwang;Jin Soo Lee;Hyunjoon Kim

  • Human baristas and robot baristas: How does brand experience affect brand satisfaction, brand attitude, brand attachment, and brand loyalty?

    Jinsoo Hwang;Ja Young (Jacey) Choe;Heather Markham Kim;Jinkyung Jenny Kim

  • A strategy for enhancing senior tourists’ well-being perception: focusing on the experience economy

    Jinsoo Hwang;JungHoon (Jay) Lee

  • Cruise travelers’ environmentally responsible decision-making: An integrative framework of goal-directed behavior and norm activation process

    Heesup Han;Myong jae;Jinsoo Hwang

  • The value–belief–emotion–norm model: investigating customers’ eco-friendly behavior

    Heesup Han;Jinsoo Hwang;Myong Jae Lee

  • Ethical Leadership, Affective Commitment, Work Engagement, and Creativity: Testing a Multiple Mediation Approach

    Muhammad Asif;Miao Qing;Jinsoo Hwang;Hao Shi

  • An emotional labor perspective on the relationship between customer orientation and job satisfaction

    JungHoon (Jay) Lee;Chihyung “Michael” Ok;Jinsoo Hwang

  • The Impact of Occupational Stress on Employee's Turnover Intention in the Luxury Hotel Segment

    Jinsoo Hwang;Junghoon Jay Lee;Seulgi Park;Hosung Chang

  • The Antecedents and Consequences of Brand Prestige in Luxury Restaurants

    Jinsoo Hwang;Sunghyup Sean Hyun

  • The impact of nostalgia triggers on emotional responses and revisit intentions in luxury restaurants: the moderating role of hiatus.

    Jinsoo Hwang;Sunghyup Sean Hyun

  • Guests' pro-environmental decision-making process: broadening the norm activation framework in a lodging context.

    Heesup Han;Jinsoo Hwang;Joohyun Kim;Heekyoung Jung

  • Understanding Japanese tourists’ shopping preferences using the Decision Tree Analysis method

    Samuel Seongseop Kim;Dallen J. Timothy;Jinsoo Hwang

  • Linking Transformational Leadership with Nurse-Assessed Adverse Patient Outcomes and the Quality of Care: Assessing the Role of Job Satisfaction and Structural Empowerment

    Muhammad Asif;Arif Jameel;Abid Hussain;Jinsoo Hwang

  • The antecedents and consequences of well-being perception: An application of the experience economy to golf tournament tourists

    Jinsoo Hwang;Seong Ok Lyu

  • The influence of destination image on tourist loyalty and intention to visit: testing a multiple mediation approach.

    Shahida Kanwel;Zhou Lingqiang;Muhammad Asif;Jinsoo Hwang

  • Community Empowerment and Sustainable Tourism Development: The Mediating Role of Community Support for Tourism

    Shahrukh Khalid;Muhammad Shakil Ahmad;T. Ramayah;Jinsoo Hwang

  • Understanding motivated consumer innovativeness in the context of a robotic restaurant: The moderating role of product knowledge

    Jinsoo Hwang;Seulgi Park;Insin Kim

Frequent Co-Authors

Heesup Han
Heesup Han Sejong University
Sunghyup Sean Hyun
Sunghyup Sean Hyun Hanyang University
Dallen J. Timothy
Dallen J. Timothy Arizona State University
Thurasamy Ramayah
Thurasamy Ramayah Universiti Sains Malaysia

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