World's Best Scientists 2026 revealed!

D-Index & Metrics

Business and Management

D-Index
49
Citations
23309
World Ranking
1015
National Ranking
59

Jillian C. Sweeney publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Jillian C. Sweeney sits on this spectrum.

35–39 publications: 2 scientists 40–44 publications: 2 scientists 45–49 publications: 5 scientists 50–54 publications: 20 scientists 55–59 publications: 39 scientists 60–64 publications: 66 scientists 65–69 publications: 52 scientists 70–74 publications: 80 scientists 75–79 publications: 83 scientists 80–84 publications: 116 scientists 85–89 publications: 94 scientists 90–94 publications: 111 scientists 95–99 publications: 122 scientists 100–104 publications: 104 scientists 105–109 publications: 113 scientists 110–114 publications: 96 scientists 115–119 publications: 97 scientists 120–124 publications: 112 scientists 125–129 publications: 93 scientists 130–134 publications: 79 scientists 135–139 publications: 69 scientists 140–144 publications: 80 scientists 145–149 publications: 81 scientists 150–154 publications: 85 scientists 155–159 publications: 50 scientists 160–164 publications: 74 scientists 165–169 publications: 61 scientists 170–174 publications: 40 scientists 175–179 publications: 44 scientists 180–184 publications: 47 scientists 185–189 publications: 59 scientists 190–194 publications: 35 scientists 195–199 publications: 37 scientists 200–204 publications: 49 scientists 205–209 publications: 48 scientists 210–214 publications: 34 scientists 215–219 publications: 31 scientists 220–224 publications: 37 scientists 225–229 publications: 34 scientists 230–234 publications: 25 scientists 235–239 publications: 28 scientists 240–244 publications: 34 scientists 245–249 publications: 28 scientists 250–254 publications: 23 scientists 255–259 publications: 22 scientists 260–264 publications: 11 scientists 265–269 publications: 16 scientists 270–274 publications: 23 scientists 275–279 publications: 12 scientists 280–284 publications: 16 scientists 285–289 publications: 10 scientists 290–294 publications: 12 scientists 295–299 publications: 12 scientists 300–304 publications: 8 scientists 305–309 publications: 13 scientists 310–314 publications: 13 scientists 315–319 publications: 6 scientists 320–324 publications: 10 scientists 325–329 publications: 9 scientists 330–334 publications: 7 scientists 335–339 publications: 10 scientists 340–344 publications: 10 scientists 345–349 publications: 7 scientists 350–354 publications: 4 scientists 355–359 publications: 10 scientists 360–364 publications: 3 scientists 365–369 publications: 7 scientists 370–374 publications: 2 scientists 375–379 publications: 8 scientists 380–384 publications: 4 scientists 385–389 publications: 5 scientists 390–394 publications: 5 scientists 395–399 publications: 2 scientists 400–404 publications: 2 scientists 405–409 publications: 4 scientists 410–414 publications: 3 scientists 415–419 publications: 2 scientists 420–424 publications: 5 scientists 425–429 publications: 3 scientists 430–434 publications: 1 scientists 435 publications: 1 scientists 436+ publications: 100 scientists
35 publications 436+

This scientist: 148 publications — 56th percentile

56% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 436 publications or more.

Jillian C. Sweeney D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Jillian C. Sweeney sits on this spectrum.

30 D-Index: 156 scientists 31 D-Index: 159 scientists 32 D-Index: 171 scientists 33 D-Index: 161 scientists 34 D-Index: 135 scientists 35 D-Index: 124 scientists 36 D-Index: 114 scientists 37 D-Index: 111 scientists 38 D-Index: 103 scientists 39 D-Index: 89 scientists 40 D-Index: 81 scientists 41 D-Index: 97 scientists 42 D-Index: 80 scientists 43 D-Index: 69 scientists 44 D-Index: 68 scientists 45 D-Index: 63 scientists 46 D-Index: 54 scientists 47 D-Index: 69 scientists 48 D-Index: 50 scientists 49 D-Index: 58 scientists 50 D-Index: 54 scientists 51 D-Index: 62 scientists 52 D-Index: 54 scientists 53 D-Index: 43 scientists 54 D-Index: 49 scientists 55 D-Index: 35 scientists 56 D-Index: 40 scientists 57 D-Index: 44 scientists 58 D-Index: 34 scientists 59 D-Index: 29 scientists 60 D-Index: 48 scientists 61 D-Index: 32 scientists 62 D-Index: 30 scientists 63 D-Index: 22 scientists 64 D-Index: 22 scientists 65 D-Index: 19 scientists 66 D-Index: 20 scientists 67 D-Index: 18 scientists 68 D-Index: 17 scientists 69 D-Index: 21 scientists 70 D-Index: 20 scientists 71 D-Index: 19 scientists 72 D-Index: 14 scientists 73 D-Index: 10 scientists 74 D-Index: 16 scientists 75 D-Index: 24 scientists 76 D-Index: 13 scientists 77 D-Index: 19 scientists 78 D-Index: 8 scientists 79 D-Index: 6 scientists 80 D-Index: 4 scientists 81 D-Index: 12 scientists 82 D-Index: 7 scientists 83 D-Index: 7 scientists 84 D-Index: 6 scientists 85 D-Index: 10 scientists 86 D-Index: 4 scientists 87 D-Index: 11 scientists 88 D-Index: 6 scientists 89+ D-Index: 96 scientists
30 D-Index 89+

This scientist: 49 D-Index — 67th percentile

67% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 89 D-Index or more.

Overview

What is she best known for?

The fields of study she is best known for:

  • Marketing
  • Social psychology
  • Sociology

Her scientific interests lie mostly in Marketing, Service quality, Quality, Service and Consumer behaviour. Her Marketing study integrates concerns from other disciplines, such as Value, Coproduction, Advertising and Customer value. Her biological study spans a wide range of topics, including Point of sale and Scale.

Her Scale research incorporates elements of Patient satisfaction, Durable good, Applied psychology and Business value. Her work investigates the relationship between Service and topics such as Customer satisfaction that intersect with problems in Structural equation modeling, Service satisfaction and Customer service. Her Consumer behaviour research includes themes of Word of mouth, Focus group, Self-justification and Conceptualization.

Her most cited work include:

  • Consumer perceived value: The development of a multiple item scale (3288 citations)
  • Health Care Customer Value Cocreation Practice Styles (559 citations)
  • A Hierarchical Model of Health Service Quality: Scale Development and Investigation of an Integrated Model (493 citations)

What are the main themes of her work throughout her whole career to date?

Jillian C. Sweeney spends much of her time researching Marketing, Service, Service quality, Social psychology and Advertising. Her work in the fields of Relationship marketing and Scale overlaps with other areas such as Context and Exploratory research. Scale is closely attributed to Value in her study.

Her Service study deals with Knowledge management intersecting with Service. Her study with Service quality involves better knowledge in Quality. Her research in Social psychology tackles topics such as Word of mouth which are related to areas like Focus group.

She most often published in these fields:

  • Marketing (54.02%)
  • Service (24.14%)
  • Service quality (18.39%)

What were the highlights of her more recent work (between 2017-2021)?

  • Marketing (54.02%)
  • Context (12.64%)
  • Value cocreation (5.75%)

In recent papers she was focusing on the following fields of study:

Her primary scientific interests are in Marketing, Context, Value cocreation, Service and Service provider. Jillian C. Sweeney focuses mostly in the field of Marketing, narrowing it down to matters related to Quality of life and, in some cases, Co-creation. Her study in Value cocreation is interdisciplinary in nature, drawing from both Empirical research and Customer value.

Her Service research is multidisciplinary, incorporating elements of Cognitive psychology, Situational ethics, Critical Incident Technique and Facial expression. Her Service provider research is multidisciplinary, relying on both Resource integration and Internet privacy. Jillian C. Sweeney studied Internet privacy and Use value that intersect with Scale, Originality, Applied psychology and Financial plan.

Between 2017 and 2021, her most popular works were:

  • Business model innovation and value-creation: the triadic way (46 citations)
  • Managing Customer Resource Endowments and Deficiencies for Value Cocreation: Complex Relational Services: (12 citations)
  • Examining positive and negative value-in-use in a complex service setting (10 citations)

In her most recent research, the most cited papers focused on:

  • Marketing
  • Social psychology
  • Sociology

Jillian C. Sweeney mainly investigates Service provider, Resource integration, Resource, Value cocreation and Knowledge management.

Best Publications

  • Consumer perceived value: The development of a multiple item scale

    Jillian C Sweeney;Geoffrey N Soutar

  • Health Care Customer Value Cocreation Practice Styles

    Janet R McColl-Kennedy;Stephen L Vargo;Tracey Sara Dagger;Jillian C Sweeney

  • A Hierarchical Model of Health Service Quality: Scale Development and Investigation of an Integrated Model

    Tracey S. Dagger;Jillian C. Sweeney;Lester W. Johnson

  • Factors influencing word of mouth effectiveness: receiver perspectives

    Jillian C. Sweeney;Geoffrey N. Soutar;Tim Mazzarol

  • The effects of brand credibility on customer loyalty

    Jill Sweeney;Joffre Swait

  • Conceptualizing word‐of‐mouth activity, triggers and conditions: an exploratory study

    Tim Mazzarol;Jillian C. Sweeney;Geoffrey N. Soutar

  • Customer Effort in Value Cocreation Activities: Improving Quality of Life and Behavioral Intentions of Health Care Customers

    Jillian C Sweeney;Tracey Sara Danaher;Janet R McColl-Kennedy

  • Cognitive Dissonance after Purchase: A Multidimensional Scale.

    Jillian C. Sweeney;Douglas Hausknecht;Geoffrey N. Soutar

  • Retail service quality and perceived value

    Jillian C. Sweeney;Geoffrey N. Soutar;Lester W. Johnson

  • The role of cognitions and emotions in the music-approach-avoidance behavior relationship

    Jillian C. Sweeney;Fiona Wyber

  • Word of mouth: measuring the power of individual messages

    Jillian C. Sweeney;Geoffrey N. Soutar;Tim Mazzarol

  • The Effect of Service Evaluations on Behavioral Intentions and Quality of Life

    Tracey S. Dagger;Jillian C. Sweeney

  • The effect of knowledge types on consumer-perceived risk and adoption of genetically modified foods

    Deon Klerck;Jillian C. Sweeney

  • Reconceptualizing professional service firm innovation capability: Scale development

    Suellen J. Hogan;Geoffrey N. Soutar;Janet R. McColl-Kennedy;Jillian C. Sweeney

  • Perceived value and its impact on choice behavior in a retail setting

    Joffre Swait;Jillian C. Sweeney

  • Customer empowerment and relationship outcomes in healthcare consultations

    Robyn Ouschan;Jillian Sweeney;Lester Johnson

  • Factors enhancing word-of-mouth influence: positive and negative service-related messages

    Jill Sweeney;Geoff Soutar;Tim Mazzarol

  • Service Quality Attribute Weights: How Do Novice and Longer-Term Customers Construct Service Quality Perceptions?

    Tracey S. Dagger;Jillian C. Sweeney

  • Brand personality: Exploring the potential to move from factor analytical to circumplex models

    Jillian C. Sweeney;Carol Brandon

  • Business model innovation and value-creation: the triadic way

    Tor Wallin Andreassen;Line Lervik-Olsen;Hannah Snyder;Allard C.R. Van Riel

Frequent Co-Authors

Geoffrey N. Soutar
Geoffrey N. Soutar University of Western Australia
Lester W. Johnson
Lester W. Johnson Swinburne University of Technology
Carolin Plewa
Carolin Plewa University of Adelaide
Tim Mazzarol
Tim Mazzarol University of Western Australia
Janet R. McColl-Kennedy
Janet R. McColl-Kennedy University of Queensland
Peter J. Danaher
Peter J. Danaher Monash University
Tor W. Andreassen
Tor W. Andreassen Norwegian School of Economics
Stephen L. Vargo
Stephen L. Vargo University of Oklahoma
Pennie Frow
Pennie Frow University of Sydney

If you think any of the details on this page are incorrect, let us know.

Report an issue

We appreciate your kind effort to assist us to improve this page, it would be helpful providing us with as much detail as possible in the text box below:

Related Online Degrees & Career Pathways

Exploring online degrees in Business and Management opens up a range of flexible career pathways. Many students look for the online doctorate in leadership to advance into executive and academic positions, combining management theory with real-world leadership practice.

For those seeking reputable online institutions, enrolling at nationally accredited online universities ensures high educational standards and greater acceptance of credits for future studies.

Looking to specialize? Fast-track programs like a 2 year construction management degree online prepare you for project leadership roles within the construction industry. Similarly, a healthcare administration degree can lead to management opportunities in hospitals, clinics, or public health organizations.

These accredited online programs allow you to study flexibly while building credentials that align directly with in-demand business and management careers in the USA.

Best Scientists Citing Jillian C. Sweeney

Trending Scientists

Recently Published Articles