2026 Geoffrey N. Soutar: Business and Management Researcher – H-Index, Publications & Awards

Discipline name	D-Index	World Ranking	Current World Ranking	National Ranking	Current National Ranking	Publications	Citations
Business and Management	73	251	234	13	13	365	34794

Overview

Geoffrey N. Soutar is affiliated with the University of Western Australia in Australia. Their research spans multiple areas within the social sciences and business disciplines, focusing on topics related to marketing, consumer behavior, and tourism.

The main fields of study for Soutar include:

Business, Management and Accounting
Social Sciences

Within these broad areas, their work touches on several subfields such as:

Sociology and Political Science
Marketing
Organizational Behavior and Human Resource Management
Strategy and Management
Management of Technology and Innovation

The main topics covered by Soutar's publications encompass:

Digital Marketing and Social Media
Consumer Behavior in Brand Consumption and Identification
Diverse Aspects of Tourism Research
Customer Service Quality and Loyalty
Family Business Performance and Succession
Entrepreneurship Studies and Influences
Cooperative Studies and Economics

Frequent co-authors with whom Soutar has collaborated include:

Tim Mazzarol
Shahid Ghauri
Paul Harrigan
Julie Lee
Ting Li

Publishing regularly, Soutar has contributed to a range of academic journals. Some notable publication venues where multiple works have appeared are:

Journal of Co-operative Organization and Management
Australasian Marketing Journal (AMJ)
Journal of Business Research
Tourism Recreation Research
Journal of Service Theory and Practice

Examples of recent papers authored or co-authored by Soutar include:

Influencer Endorsements: How Advertising Disclosure and Source Credibility Affect Consumer Purchase Intention on Social Media, 2020, Australasian Marketing Journal (AMJ)
Identifying Influencers on Social Media, 2020, International Journal of Information Management
Experiences, Post-trip Destination Image, Satisfaction and Loyalty: A Study in an Ecotourism Context, 2021, Journal of Destination Marketing & Management
Online Brand Advocacy and Brand Loyalty: A Reciprocal Relationship?, 2021, Asia Pacific Journal of Marketing and Logistics
Cruising Through a Pandemic: The Impact of COVID-19 on Intentions to Cruise, 2021, Transportation Research Interdisciplinary Perspectives

Best Publications

Consumer perceived value: The development of a multiple item scale

Jillian C Sweeney;Geoffrey N Soutar

9553
Citations
The Role of Perceived Risk in the Quality-Value Relationship: A Study in a Retail Environment

Julian C. Sweeney;Geoffrey N. Soutar;Lester W. Johnson

2710
Citations
¿Push-Pull¿ Factors Influencing International Student Destination Choice

Tim Mazzarol;Geoffrey N. Soutar

2183
Citations
VALUE, SATISFACTION AND BEHAVIORAL INTENTIONS IN AN ADVENTURE TOURISM CONTEXT

Paul Williams;Geoffrey N. Soutar

1252
Citations
Risk, uncertainty and the theory of planned behavior: A tourism example

Vanessa Ann Quintal;Julie Anne Lee;Geoffrey N. Soutar

1006
Citations
Students’ preferences for university: a conjoint analysis

Geoffrey N. Soutar;Julia P. Turner

864
Citations
Factors influencing word of mouth effectiveness: receiver perspectives

Jillian C. Sweeney;Geoffrey N. Soutar;Tim Mazzarol

835
Citations
Conceptualizing word‐of‐mouth activity, triggers and conditions: an exploratory study

Tim Mazzarol;Jillian C. Sweeney;Geoffrey N. Soutar

641
Citations
Influencer Endorsements: How Advertising Disclosure and Source Credibility Affect Consumer Purchase Intention on Social Media:

Jason Weismueller;Jason Weismueller;Paul Harrigan;Shasha Wang;Geoffrey N. Soutar

520
Citations
Cognitive Dissonance after Purchase: A Multidimensional Scale.

Jillian C. Sweeney;Douglas Hausknecht;Geoffrey N. Soutar

481
Citations
The structure of intraindividual value change.

Anat Bardi;Julie Anne Lee;Nadi Hofmann-Towfigh;Geoffrey Soutar

477
Citations
Retail service quality and perceived value

Jillian C. Sweeney;Geoffrey N. Soutar;Lester W. Johnson

453
Citations
Tourists' intention to visit a country: the impact of cultural distance.

Siew Imm Ng;Julie Anne Lee;Geoffrey N. Soutar

419
Citations
Word of mouth: measuring the power of individual messages

Jillian C. Sweeney;Geoffrey N. Soutar;Tim Mazzarol

410
Citations
Are Hofstede's and Schwartz's value frameworks congruent?

Siew Imm Ng;Julie Anne Lee;Geoffrey N. Soutar

398
Citations
Reconceptualizing professional service firm innovation capability: Scale development

Suellen J. Hogan;Geoffrey N. Soutar;Janet R. McColl-Kennedy;Jillian C. Sweeney

357
Citations
The Best–Worst Scaling Approach: An Alternative to Schwartz's Values Survey

Julie Anne Lee;Geoffrey Soutar;Jordan Louviere

335
Citations
Measuring service quality in a tertiary institution

Geoffrey Soutar;Margaret McNeil

334
Citations
The Selling Orientation-Customer Orientation (S.O.C.O.) Scale: A Proposed Short Form

Raymond W. Thomas;Geoffrey N. Soutar;Maria M. Ryan

314
Citations
The third wave: future trends in international education

Tim Mazzarol;Geoffrey Norman Soutar;Michael Sim Yaw Seng

303
Citations

Frequent Co-Authors

Tim Mazzarol University of Western Australia

Jillian C. Sweeney University of Western Australia

Paul Harrigan University of Western Australia

Janet R. McColl-Kennedy University of Queensland

Jordan J. Louviere University of South Australia

Lester W. Johnson Swinburne University of Technology

Gillian Sullivan Mort La Trobe University

Ian Wilkinson University of Sydney

Simone Pettigrew George Institute for Global Health

Shalom H. Schwartz Hebrew University of Jerusalem

External Links

Personal website of Geoffrey N. Soutar Google Scholar page

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