World's Best Scientists 2026 revealed!
Felix T Mavondo

Felix T Mavondo

D-Index & Metrics

Business and Management

D-Index
54
Citations
12843
World Ranking
780
National Ranking
42

Overview

Felix T Mavondo is affiliated with Monash University in Australia and has contributed extensively to fields primarily within Business, Management and Accounting, as well as Social Sciences. Their academic work spans subfields including General Health Professions, Sociology and Political Science, Organizational Behavior and Human Resource Management, Marketing, and Strategy and Management.

Their research topics cover a range of areas, notably:

  • Customer Service Quality and Loyalty
  • Patient Satisfaction in Healthcare
  • Patient-Provider Communication in Healthcare
  • Digital Marketing and Social Media
  • Consumer Behavior in Brand Consumption and Identification
  • Environmental Sustainability in Business
  • Entrepreneurship Studies and Influences

Felix T Mavondo's recent publications reflect these interests, with several papers published from 2020 to 2022. Key works include:

  • Patient feedback to improve quality of patient-centred care in public hospitals: a systematic review of the evidence (2020), BMC Health Services Research
  • Social customer relationship management: a customer perspective (2021), Journal of Hospitality Marketing & Management
  • The CN-12: A Brief, Multidimensional Connection With Nature Instrument (2020), Frontiers in Psychology
  • Corporate Social Responsibility at LUX* Resorts and Hotels: Satisfaction and Loyalty Implications for Employee and Customer Social Responsibility (2020), Sustainability
  • Integration of outside-in and inside-out entrepreneurial marketing capabilities, marketing agility and resources for entrepreneurial firm performance (2022), International Journal of Entrepreneurial Behaviour & Research

The most frequent venues of publication include BMC Health Services Research, Sustainability, Journal of Hospitality Marketing & Management, PsycTESTS Dataset, and Research Square. These venues underline the interdisciplinary nature of their contribution across health services, sustainability, marketing, and social sciences.

Felix T Mavondo has collaborated repeatedly with several researchers, indicating established academic partnerships. Frequent co-authors include Eunice Wong, Jane Fisher, Haywantee Ramkissoon, Melissa Hatty, and Liam Smith, each contributing to multiple joint projects.

Best Publications

  • Travel Anxiety and Intentions to Travel Internationally: Implications of Travel Risk Perception:

    Yvette Reisinger;Felix Tinoziva Mavondo

  • Psychic Distance and Organizational Performance: An Empirical Examination of International Retailing Operations

    Jody Evans;Felix T. Mavondo

  • Learning orientation and market orientation: relationship with innovation, human resource practices and performance

    Felix Tinoziva Mavondo;Jacqueline Chimhanzi;Jillian Stewart

  • Entrepreneurship: Its relationship with market orientation and learning orientation and as antecedents to innovation and customer value

    Hanny N. Nasution;Felix T. Mavondo;Margaret Jekanyika Matanda;Nelson Oly Ndubisi

  • How critical is internal customer orientation to market orientation

    Jodie Conduit;Felix T Mavondo

  • THE RELATIONSHIP BETWEEN INTEGRATED MARKETING COMMUNICATION, MARKET ORIENTATION, AND BRAND ORIENTATION

    Mike John Reid;Sandra Lorraine Luxton;Felix Tinoziva Mavondo

  • Cultural differences in travel risk perception

    Yvette Reisinger;Felix Tinoziva Mavondo

  • Customer value in the hotel industry: what managers believe they deliver and what customer experience.

    Hanny Nofrida Nasution;Felix Tinoziva Mavondo

  • The effect of relationship dimensions on interpersonal and interorganizational commitment in organizations conducting business between Australia and China

    Felix T Mavondo;Elaine M Rodrigo

  • Relationship between generic strategies, competitive advantage and organizational performance: an empirical analysis

    Shahid Yamin;A. Gunasekaran;Felix T. Mavondo

  • Structural equation modeling critical issues and new developments

    Yvette Reisinger;Felix Mavondo

  • The satisfaction–place attachment relationship: Potential mediators and moderators

    Haywantee Ramkissoon;Haywantee Ramkissoon;Felix Tinoziva Mavondo

  • Psychic distance and the performance of international retailers – A suggested theoretical framework

    Jody Evans;Alan Treadgold;Felix T. Mavondo

  • Integrated Marketing Communication Capability and Brand Performance

    Sandra Lorraine Luxton;Mike Reid;Felix Tinoziva Mavondo

  • Capabilities, innovation and competitive advantage

    Jay Weerawardena;Felix T. Mavondo

  • Psychic Distance: Antecedents, Retail Strategy Implications, and Performance Outcomes:

    Jody Evans;Felix Tinoziva Mavondo;Kerrie Christine Bridson

  • International and Local Student Satisfaction: Resources and Capabilities Perspective

    Felix T. Mavondo;Yelena Tsarenko;Mark Gabbott

  • Authenticity: The link between destination image and place attachment

    Yangyang Jiang;Haywantee Ramkissoon;Felix T. Mavondo;Shanfei Feng

  • Organisational capabilities: antecedents and implications for customer value

    Hanny Nofrida Nasution;Felix Tinoziva Mavondo

  • Social involvement and park citizenship as moderators for quality-of-life in a national park

    Haywantee Ramkissoon;Felix Mavondo;Muzaffer S Uysal

Frequent Co-Authors

Haywantee Ramkissoon
Haywantee Ramkissoon University of South Australia
Yvette Reisinger
Yvette Reisinger Gulf University for Science & Technology
Graham J. Hooley
Graham J. Hooley Aston University
Angappa Gunasekaran
Angappa Gunasekaran Penn State Harrisburg
Anthony Worsley
Anthony Worsley Deakin University
Sean Sands
Sean Sands Swinburne University of Technology
John C. Crotts
John C. Crotts University of Hawaii at Manoa
Michael Jay Polonsky
Michael Jay Polonsky Deakin University
Muzaffer Uysal
Muzaffer Uysal University of Massachusetts Amherst
Harmen Oppewal
Harmen Oppewal Monash University

If you think any of the details on this page are incorrect, let us know.

Report an issue

We appreciate your kind effort to assist us to improve this page, it would be helpful providing us with as much detail as possible in the text box below:

Related Online Degrees & Career Pathways

Exploring business and management in the USA opens up a diverse range of online degree options. Many students choose specialized paths to align with their career goals. One popular option is the best online construction management degree, which equips graduates for leadership roles in one of the fastest-growing sectors.

For professionals aiming for upper management, an online EMBA can provide advanced training and networking while offering flexibility for working executives. Meanwhile, affordability is a key factor for many—students often seek out affordable masters programs to minimize debt and maximize return on investment.

Finally, with the rise of big data, pursuing an online masters for data science can open doors to in-demand tech and analytics positions across industries. No matter your interest, these related online business degrees provide flexible and practical routes to advance your career in a competitive global market.

Best Scientists Citing Felix T Mavondo

Trending Scientists

Recently Published Articles