World's Best Scientists 2026 revealed!

D-Index & Metrics

Business and Management

D-Index
35
Citations
5356
World Ranking
2206
National Ranking
13

Overview

Riyad Eid is affiliated with the United Arab Emirates University in the United Arab Emirates. Their research spans key areas within Business, Management, and Accounting as well as Social Sciences.

Their work encompasses various subfields including Sociology and Political Science, Marketing, Organizational Behavior and Human Resource Management, Information Systems and Management, and Strategy and Management.

Research topics frequently addressed by Riyad Eid include:

  • Digital Marketing and Social Media
  • Customer Service Quality and Loyalty
  • Consumer Behavior in Brand Consumption and Identification
  • Technology Adoption and User Behaviour
  • Diverse Aspects of Tourism Research
  • Environmental Sustainability in Business
  • Halal products and consumer behavior

They have published papers in several prominent academic venues, with a focus on hospitality, tourism, retailing, and consumer services. Their frequent publication venues include:

  • Journal of Retailing and Consumer Services
  • Management and Organization Review
  • Journal of Hospitality and Tourism Management
  • International Journal of Hospitality Management
  • Tourism Management Perspectives

Recent notable papers authored or co-authored by Riyad Eid include:

  • Understanding Guests' Intention to Visit Green Hotels, 2020, Journal of Hospitality & Tourism Research
  • Understanding the link between CSR and employee green behaviour, 2020, Journal of Hospitality and Tourism Management
  • A multilevel investigation of the link between ethical leadership behaviour and employees green behaviour in the hospitality industry, 2021, International Journal of Hospitality Management
  • Cross-national differences in big data analytics adoption in the retail industry, 2021, Journal of Retailing and Consumer Services
  • Understanding the relationship between marketing analytics, customer agility, and customer satisfaction: A longitudinal perspective, 2023, Journal of Retailing and Consumer Services

Their frequent collaborators include Gomaa Agag with whom they have co-authored sixteen papers, Ahmed Hamdy (10 co-authored papers), Jian Zhang (9), Yasser Moustafa Shehawy (3), and Hassan M. Selim (3).

Best Publications

  • The role of Islamic religiosity on the relationship between perceived value and tourist satisfaction

    Riyad Eid;Riyad Eid;Hatem El-Gohary;Hatem El-Gohary

  • Integrating Muslim Customer Perceived Value, Satisfaction, Loyalty and Retention in the Tourism Industry: An empirical study

    Riyad Eid

  • An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context

    Mohammed Ismail El-Adly;Riyad Eid

  • The impact of E-marketing use on small business enterprises' marketing success

    Riyad Eid;Hatem El-Gohary

  • Muslim Tourist Perceived Value in the Hospitality and Tourism Industry

    Riyad Eid;Riyad Eid;Hatem El-Gohary;Hatem El-Gohary

  • Towards a Successful CRM Implementation in Banks: An Integrated Model

    Riyad Eid

  • A cross‐industry review of B2B critical success factors

    Riyad Eid;Myfanwy Trueman;Abdel Moneim Ahmed

  • Understanding the link between CSR and employee green behaviour

    Mohammed AlSuwaidi;Riyad Eid;Gomaa Agag;Gomaa Agag

  • How to profit from the balanced scorecard: An implementation roadmap

    Ali Assiri;Mohammed Zairi;Riyad Eid

  • Integrating destination attributes, political (in)stability, destination image, tourist satisfaction, and intention to recommend: a study of UAE

    Riyad Eid;Yasser Ahmed El-Kassrawy;Gomaa Agag

  • Measuring the perceived value of malls in a non-Western context: the case of the UAE

    Mohammed Ismail El-Adly;Riyad Eid

  • Factors affecting the success of business‐to‐business international Internet marketing (B‐to‐B IIM): an empirical study of UK companies

    Riyad Eid;Myfanwy Trueman

  • The Internet: new international marketing issues

    Riyad Eid;Myfanwy Trueman

  • Understanding Guests’ Intention to Visit Green Hotels:

    Riyad Eid;Gomaa Agag;Yasser Moustafa Shehawy

  • Antecedents and consequences of social media marketing use: an empirical study of the UK exporting B2B SMEs

    Riyad Eid;Ziad Abdelmoety;Gomaa Agag

  • A multilevel investigation of the link between ethical leadership behaviour and employees green behaviour in the hospitality industry

    Bronwyn P. Wood;Riyad Eid;Gomaa Agag;Gomaa Agag

  • Measuring hotel performance using the balanced scorecard: A theoretical construct development and its empirical validation

    Said Elbanna;Riyad Eid;Riyad Eid;Hany Kamel;Hany Kamel

  • Muslim world: A study of tourism & pilgrimage among OIC Member States

    Hamira Zamani-Farahani;Riyad Eid

  • Understanding the relationship between marketing analytics, customer agility, and customer satisfaction: A longitudinal perspective.

    Unknown

  • Integrating internal customer orientation, internal service quality, and customer orientation in the banking sector: an empirical study

    Uchenna Paschal Anosike;Riyad Eid

  • Towards a high-quality religious tourism marketing: the case of Hajj service in Saudi Arabia.

    Riyad Eid

Frequent Co-Authors

Gomaa Agag
Gomaa Agag Nottingham Trent University
Said Elbanna
Said Elbanna Qatar University
David J. Edwards
David J. Edwards Birmingham City University
Mohamed Zairi
Mohamed Zairi University of Bradford

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