World's Best Scientists 2026 revealed!

D-Index & Metrics

Business and Management

D-Index
50
Citations
14299
World Ranking
978
National Ranking
423

Overview

Edward C. Malthouse is affiliated with Northwestern University in the United States. Their research spans multiple fields including Business, Management and Accounting, Social Sciences, and Computer Science. Within these broader categories, their subfields of study include Sociology and Political Science, Marketing, Artificial Intelligence, Information Systems, and Strategy and Management.

Their work covers diverse topics such as Digital Marketing and Social Media, Consumer Market Behavior and Pricing, Topic Modeling, Recommender Systems and Techniques, Customer Churn and Segmentation, Consumer Behavior in Brand Consumption and Identification, and Digital Platforms and Economics.

Among recent publications, Edward C. Malthouse has contributed to the following papers:

  • Challenges and Future Directions of Computational Advertising Measurement Systems, 2020, Journal of Advertising
  • Advancing Computational Advertising: Conceptualization of the Field and Future Directions, 2020, Journal of Advertising
  • Artificial Intelligence Ecosystems for Marketing Communications, 2022, International Journal of Advertising
  • An Evolutionary Perspective on the Dynamics of Service Platform Ecosystems for the Sharing Economy, 2021, Journal of Business Research
  • Managerial Response Strategies to eWOM: A Framework and Research Agenda for Webcare, 2023, Tourism Management

Edward C. Malthouse has collaborated frequently with several co-authors, including:

  • Yayu Zhou (6 joint works)
  • Su Jung Kim (5 joint works)
  • Yongfeng Zhang (5 joint works)
  • Ewa Masłowska (4 joint works)
  • Bobby J. Calder (3 joint works)

Their research has appeared in a variety of publication venues. The most frequent include:

  • arXiv (Cornell University) with 7 publications
  • Journal of Service Management with 4 publications
  • Digital Journalism with 4 publications
  • Journal of Advertising with 3 publications
  • SSRN Electronic Journal with 3 publications

Best Publications

  • The Impact of New Media on Customer Relationships

    Thorsten Hennig-Thurau;Thorsten Hennig-Thurau;Edward C. Malthouse;Christian Friege;Sonja Gensler

  • An Experimental Study of the Relationship between Online Engagement and Advertising Effectiveness

    Bobby J. Calder;Edward C. Malthouse;Ute Schaedel

  • Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House

    Edward C. Malthouse;Michael Haenlein;Bernd Skiera;Egbert Wege

  • On the Go: How Mobile Shopping Affects Customer Purchase Behavior

    Rebecca Jen Hui Wang;Edward C. Malthouse;Lakshman Krishnamurthi

  • Media consumption across platforms: Identifying user-defined repertoires

    Harsh Taneja;James G. Webster;Edward C. Malthouse;Thomas Burton Ksiazek

  • News-seekers and Avoiders: Exploring Patterns of Total News Consumption Across Media and the Relationship to Civic Participation

    Thomas B. Ksiazek;Edward Carl Malthouse;James G Webster

  • Engagement with Online Media

    Rachel Davis Mersey;Edward Carl Malthouse;Bobby Calder

  • The customer engagement ecosystem

    Ewa Maslowska;Edward Carl Malthouse;Tom Collinger

  • Can we predict customer lifetime value

    Edward Carl Malthouse;Robert C. Blattberg

  • The Effects of Adopting and Using a Brand's Mobile Application on Customers' Subsequent Purchase Behavior

    Su Jung Kim;Rebecca Jen Hui Wang;Edward C. Malthouse

  • Big Data and consumer behavior: imminent opportunities

    Charles F. Hofacker;Edward Carl Malthouse;Fareena Sultan

  • Media Engagement and Advertising Effectiveness

    Bobby J. Calder;Edward C. Malthouse

  • Value fusion: The blending of consumer and firm value in the distinct context of mobile technologies and social media

    Bart Larivière;Herm Joosten;Edward C. Malthouse;Marcel van Birgelen

  • Evidence that user-generated content that produces engagement increases purchase behaviours

    Edward Carl Malthouse;Bobby Calder;Su Jung Kim;Mark Vandenbosch

  • CRM in data-rich multichannel retailing environments: A review and future research directions

    Peter C. Verhoef;Rajkumar Venkatesan;Leigh M McAlister;Edward C. Malthouse

  • Customer Lifetime Value: Empirical Generalizations and Some Conceptual Questions

    Robert C. Blattberg;Edward Carl Malthouse;Scott A. Neslin

  • Nonlinear partial least squares

    Edward Carl Malthouse;Ajit C Tamhane;R. S.H. Mah

  • How to Capture Consumer Experiences: A Context-Specific Approach To Measuring Engagement: Predicting Consumer Behavior Across Qualitatively Different Experiences

    Bobby J. Calder;Mathew S. Isaac;Edward C. Malthouse

  • Limitations of nonlinear PCA as performed with generic neural networks

    E.C. Malthouse

  • B2B content marketing for professional services: In-person versus digital contacts

    Wei Lin Wang;Edward Carl Malthouse;Bobby Calder;Ebru Uzunoglu

  • The Effects of Media Context Experiences On Advertising Effectiveness

    Edward C. Malthouse;Bobby J. Calder;Ajit Tamhane

Frequent Co-Authors

Bobby J. Calder
Bobby J. Calder Northwestern University
Venkatesh Shankar
Venkatesh Shankar Southern Methodist University
Lerzan Aksoy
Lerzan Aksoy Fordham University
Robin Burke
Robin Burke University of Colorado Boulder
Timothy L. Keiningham
Timothy L. Keiningham St. John's University
Don E. Schultz
Don E. Schultz Northwestern University
Linda D. Hollebeek
Linda D. Hollebeek Sunway University
Ajit C. Tamhane
Ajit C. Tamhane Northwestern University
Dawn Iacobucci
Dawn Iacobucci Vanderbilt University
Bernd Skiera
Bernd Skiera Goethe University Frankfurt

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