World's Best Scientists 2026 revealed!
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Jochen Wirtz
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Business and Management
Singapore
2026

D-Index & Metrics

Discipline name D-Index World Ranking Current World Ranking National Ranking Current National Ranking Publications Citations
Business and Management 80 162 151 2 2 276 29438

Jochen Wirtz publications per year

The chart shows the history of publications by Jochen Wirtz between 1984 and 2025, highlighting the no. of papers published in each year and offering an overview of the publication velocity of this scholar. Jochen Wirtz published across 42 years, from 1984 to 2025, averaging 8 papers a year. Output peaked at 32 publications in 2016. 18 of the 335 publications appeared in the last two years.

No. of publications
10 20 30
Bar chart. Horizontal axis: year, 1984 to 2025. Vertical axis: number of publications, 0 to 32. Peak 32 publications in 2016. 1984: 1 publication 1985: 0 publications 1986: 0 publications 1987: 0 publications 1988: 0 publications 1989: 0 publications 1990: 0 publications 1991: 0 publications 1992: 0 publications 1993: 0 publications 1994: 2 publications 1995: 2 publications 1996: 0 publications 1997: 4 publications 1998: 6 publications 1999: 6 publications 2000: 6 publications 2001: 16 publications 2002: 5 publications 2003: 9 publications 2004: 5 publications 2005: 5 publications 2006: 5 publications 2007: 9 publications 2008: 7 publications 2009: 6 publications 2010: 10 publications 2011: 18 publications 2012: 6 publications 2013: 9 publications 2014: 11 publications 2015: 18 publications 2016: 32 publications 2017: 22 publications 2018: 8 publications 2019: 12 publications 2020: 15 publications 2021: 26 publications 2022: 12 publications 2023: 24 publications 2024: 8 publications 2025: 10 publications
1984 2025

335 publications in total across all disciplines

View publications per year as a table
Jochen Wirtz: publications per year, 1984 to 2025
Year Publications
1984 1
1985 0
1986 0
1987 0
1988 0
1989 0
1990 0
1991 0
1992 0
1993 0
1994 2
1995 2
1996 0
1997 4
1998 6
1999 6
2000 6
2001 16
2002 5
2003 9
2004 5
2005 5
2006 5
2007 9
2008 7
2009 6
2010 10
2011 18
2012 6
2013 9
2014 11
2015 18
2016 32
2017 22
2018 8
2019 12
2020 15
2021 26
2022 12
2023 24
2024 8
2025 10
Total 335
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Jochen Wirtz publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Jochen Wirtz sits on this spectrum.

No. of scientists
25 50 75 100
Bar chart with 82 bars. Horizontal axis: publications, 35–39 to 436+. Vertical axis: number of scientists, 0 to 122. Most scientists, 122, have 95–99 publications. The last bar groups every scientist with 436 publications or more. The highlighted bar, 275–279 publications, is where this scientist sits. 35–39 publications: 2 scientists 40–44 publications: 2 scientists 45–49 publications: 5 scientists 50–54 publications: 20 scientists 55–59 publications: 39 scientists 60–64 publications: 66 scientists 65–69 publications: 52 scientists 70–74 publications: 80 scientists 75–79 publications: 83 scientists 80–84 publications: 116 scientists 85–89 publications: 94 scientists 90–94 publications: 111 scientists 95–99 publications: 122 scientists 100–104 publications: 104 scientists 105–109 publications: 113 scientists 110–114 publications: 96 scientists 115–119 publications: 97 scientists 120–124 publications: 112 scientists 125–129 publications: 93 scientists 130–134 publications: 79 scientists 135–139 publications: 69 scientists 140–144 publications: 80 scientists 145–149 publications: 81 scientists 150–154 publications: 85 scientists 155–159 publications: 50 scientists 160–164 publications: 74 scientists 165–169 publications: 61 scientists 170–174 publications: 40 scientists 175–179 publications: 44 scientists 180–184 publications: 47 scientists 185–189 publications: 59 scientists 190–194 publications: 35 scientists 195–199 publications: 37 scientists 200–204 publications: 49 scientists 205–209 publications: 48 scientists 210–214 publications: 34 scientists 215–219 publications: 31 scientists 220–224 publications: 37 scientists 225–229 publications: 34 scientists 230–234 publications: 25 scientists 235–239 publications: 28 scientists 240–244 publications: 34 scientists 245–249 publications: 28 scientists 250–254 publications: 23 scientists 255–259 publications: 22 scientists 260–264 publications: 11 scientists 265–269 publications: 16 scientists 270–274 publications: 23 scientists 275–279 publications: 12 scientists 280–284 publications: 16 scientists 285–289 publications: 10 scientists 290–294 publications: 12 scientists 295–299 publications: 12 scientists 300–304 publications: 8 scientists 305–309 publications: 13 scientists 310–314 publications: 13 scientists 315–319 publications: 6 scientists 320–324 publications: 10 scientists 325–329 publications: 9 scientists 330–334 publications: 7 scientists 335–339 publications: 10 scientists 340–344 publications: 10 scientists 345–349 publications: 7 scientists 350–354 publications: 4 scientists 355–359 publications: 10 scientists 360–364 publications: 3 scientists 365–369 publications: 7 scientists 370–374 publications: 2 scientists 375–379 publications: 8 scientists 380–384 publications: 4 scientists 385–389 publications: 5 scientists 390–394 publications: 5 scientists 395–399 publications: 2 scientists 400–404 publications: 2 scientists 405–409 publications: 4 scientists 410–414 publications: 3 scientists 415–419 publications: 2 scientists 420–424 publications: 5 scientists 425–429 publications: 3 scientists 430–434 publications: 1 scientist 435 publications: 1 scientist 436+ publications: 100 scientists
35–39 publications 436+

This scientist: 276 publications — 89th percentile

89% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 436 publications or more.

View publications distribution as a table
Number of Business and Management scientists by publication count, Research.com 2026 ranking edition. Based on 3,017 ranked scientists.
Publications Scientists This scientist
35–39 2
40–44 2
45–49 5
50–54 20
55–59 39
60–64 66
65–69 52
70–74 80
75–79 83
80–84 116
85–89 94
90–94 111
95–99 122
100–104 104
105–109 113
110–114 96
115–119 97
120–124 112
125–129 93
130–134 79
135–139 69
140–144 80
145–149 81
150–154 85
155–159 50
160–164 74
165–169 61
170–174 40
175–179 44
180–184 47
185–189 59
190–194 35
195–199 37
200–204 49
205–209 48
210–214 34
215–219 31
220–224 37
225–229 34
230–234 25
235–239 28
240–244 34
245–249 28
250–254 23
255–259 22
260–264 11
265–269 16
270–274 23
275–279 12 276
280–284 16
285–289 10
290–294 12
295–299 12
300–304 8
305–309 13
310–314 13
315–319 6
320–324 10
325–329 9
330–334 7
335–339 10
340–344 10
345–349 7
350–354 4
355–359 10
360–364 3
365–369 7
370–374 2
375–379 8
380–384 4
385–389 5
390–394 5
395–399 2
400–404 2
405–409 4
410–414 3
415–419 2
420–424 5
425–429 3
430–434 1
435 1
436+ 100
Download as CSV

Jochen Wirtz D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Jochen Wirtz sits on this spectrum.

No. of scientists
50 100 150
Bar chart with 60 bars. Horizontal axis: D-Index, 30 to 89+. Vertical axis: number of scientists, 0 to 171. Most scientists, 171, have 32 D-Index. The last bar groups every scientist with 89 D-Index or more. The highlighted bar, 80 D-Index, is where this scientist sits. 30 D-Index: 156 scientists 31 D-Index: 159 scientists 32 D-Index: 171 scientists 33 D-Index: 161 scientists 34 D-Index: 135 scientists 35 D-Index: 124 scientists 36 D-Index: 114 scientists 37 D-Index: 111 scientists 38 D-Index: 103 scientists 39 D-Index: 89 scientists 40 D-Index: 81 scientists 41 D-Index: 97 scientists 42 D-Index: 80 scientists 43 D-Index: 69 scientists 44 D-Index: 68 scientists 45 D-Index: 63 scientists 46 D-Index: 54 scientists 47 D-Index: 69 scientists 48 D-Index: 50 scientists 49 D-Index: 58 scientists 50 D-Index: 54 scientists 51 D-Index: 62 scientists 52 D-Index: 54 scientists 53 D-Index: 43 scientists 54 D-Index: 49 scientists 55 D-Index: 35 scientists 56 D-Index: 40 scientists 57 D-Index: 44 scientists 58 D-Index: 34 scientists 59 D-Index: 29 scientists 60 D-Index: 48 scientists 61 D-Index: 32 scientists 62 D-Index: 30 scientists 63 D-Index: 22 scientists 64 D-Index: 22 scientists 65 D-Index: 19 scientists 66 D-Index: 20 scientists 67 D-Index: 18 scientists 68 D-Index: 17 scientists 69 D-Index: 21 scientists 70 D-Index: 20 scientists 71 D-Index: 19 scientists 72 D-Index: 14 scientists 73 D-Index: 10 scientists 74 D-Index: 16 scientists 75 D-Index: 24 scientists 76 D-Index: 13 scientists 77 D-Index: 19 scientists 78 D-Index: 8 scientists 79 D-Index: 6 scientists 80 D-Index: 4 scientists 81 D-Index: 12 scientists 82 D-Index: 7 scientists 83 D-Index: 7 scientists 84 D-Index: 6 scientists 85 D-Index: 10 scientists 86 D-Index: 4 scientists 87 D-Index: 11 scientists 88 D-Index: 6 scientists 89+ D-Index: 96 scientists
30 D-Index 89+

This scientist: 80 D-Index — 95th percentile

95% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 89 D-Index or more.

View D-Index distribution as a table
Number of Business and Management scientists by D-index, Research.com 2026 ranking edition. Based on 3,017 ranked scientists.
D-Index Scientists This scientist
30 156
31 159
32 171
33 161
34 135
35 124
36 114
37 111
38 103
39 89
40 81
41 97
42 80
43 69
44 68
45 63
46 54
47 69
48 50
49 58
50 54
51 62
52 54
53 43
54 49
55 35
56 40
57 44
58 34
59 29
60 48
61 32
62 30
63 22
64 22
65 19
66 20
67 18
68 17
69 21
70 20
71 19
72 14
73 10
74 16
75 24
76 13
77 19
78 8
79 6
80 4 80
81 12
82 7
83 7
84 6
85 10
86 4
87 11
88 6
89+ 96
Download as CSV

Research.com Recognitions

  • 2026 - Research.com Business and Management in Singapore Leader Award
  • 2025 - Research.com Business and Management in Singapore Leader Award
  • 2024 - Research.com Business and Management in Singapore Leader Award
  • 2022 - Research.com Business and Management in Singapore Leader Award

Overview

Jochen Wirtz is affiliated with the National University of Singapore in Singapore. Their research spans multiple disciplines, focusing primarily on Business, Management and Accounting, Computer Science, and Social Sciences. Within these fields, their work extensively covers the subfields of Marketing, Artificial Intelligence, Sociology and Political Science, Information Systems, and Social Psychology.

The scientist's research topics include:

  • AI in Service Interactions
  • Digital Marketing and Social Media
  • Service and Product Innovation
  • Blockchain Technology Applications and Security
  • Consumer Behavior in Brand Consumption and Identification
  • Sharing Economy and Platforms
  • Social Robot Interaction and Human-Robot Interaction (HRI)

Jochen Wirtz has published several papers, including the following notable works:

  • Opinion Paper: "So what if ChatGPT wrote it?" Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy (2023), International Journal of Information Management
  • Metaverse marketing: How the metaverse will shape the future of consumer research and practice (2022), Psychology and Marketing
  • Service robots, customers and service employees: what can we learn from the academic literature and where are the gaps? (2020), Journal of Service Theory and Practice
  • AI in marketing, consumer research and psychology: A systematic literature review and research agenda (2021), Psychology and Marketing
  • Artificial intelligence in marketing: Topic modeling, scientometric analysis, and research agenda (2020), Journal of Business Research

Their frequent coauthors include:

  • Werner H. Kunz
  • Christopher Lovelock
  • Stefanie Paluch
  • Martin P. Fritze
  • Nicole Hartley

Jochen Wirtz frequently publishes in the following venues:

  • Journal of Service Management
  • Journal of Business Research
  • SSRN Electronic Journal
  • International Journal of Information Management
  • Psychology and Marketing

Their book publications include:

  • The service robot revolution (2022), published by Edward Elgar Publishing
  • Intelligent Automation: Welcome to the World of Hyperautomation: Learn How to Harness Artificial Intelligence to Boost Business & Make Our World More Human (2021), published by World Scientific Books
  • Agentic Artificial Intelligence (2025), published by World Scientific

Best Publications

  • Brave new world: service robots in the frontline

    Jochen Wirtz;Paul G. Patterson;Werner H. Kunz;Thorsten Gruber

  • Congruency of scent and music as a driver of in-store evaluations and behavior

    Anna S Mattila;Jochen Wirtz

  • Marketing De Servicios: Personal, Tecnología Y Estrategia

    Christopher Lovelock;Jochen Wirtz

  • Services Marketing: People, Technology, Strategy

    Jochen Wirtz;Christopher Lovelock

  • Managing brands and customer engagement in online brand communities

    Jochen Wirtz;Anouk den Ambtman;Josée Bloemer;Csilla Horváth

  • Consumer responses to compensation, speed of recovery and apology after a service failure

    Jochen Wirtz;Anna S. Mattila

  • Metaverse marketing: How the metaverse will shape the future of consumer research and practice

    Unknown

  • The effects of incentives, deal proneness, satisfaction and tie strength on word‐of‐mouth behaviour

    Jochen Wirtz;Patricia Chew

  • The role of store environmental stimulation and social factors on impulse purchasing

    Anna S. Mattila;Jochen Wirtz

  • Consumer Satisfaction with Services

    Jochen Wirtz;John E.G. Bateson

  • The moderating role of target-arousal on the impact of affect on satisfaction—an examination in the context of service experiences

    Jochen Wirtz;Anna S Mattila;Rachel L.P Tan

  • Service robots, customers and service employees: what can we learn from the academic literature and where are the gaps?

    Vinh Nhat Lu;Jochen Wirtz;Werner H. Kunz;Stefanie Paluch

  • Perceived Fairness of Demand-based Pricing for Restaurants

    Sheryl E. Kimes;Jochen Wirtz

  • Has Revenue Management become Acceptable?: Findings from an International Study on the Perceived Fairness of Rate Fences

    Sheryl E. Kimes;Jochen Wirtz

  • Consumer online privacy concerns and responses: a power–responsibility equilibrium perspective

    May Lwin;Jochen Wirtz;Jerome D. Williams

  • Platforms in the peer-to-peer sharing economy

    Jochen Wirtz;Kevin Kam Fung So;Makarand Amrish Mody;Stephanie Q Liu

  • Customers behaving badly: a state of the art review, research agenda and implications for practitioners

    Ray Fisk;Stephen Grove;Lloyd C. Harris;Dominique A. Keeffe

  • The role of preconsumption affect in postpurchase evaluation of services

    Anna Mattila;Jochen Wirtz

  • The Moderating Role of Familiarity in Fairness Perceptions of Revenue Management Pricing

    Jochen Wirtz;Sheryl E. Kimes

  • Consumer Cheating on Service Guarantees

    Jochen Wirtz;Doreen Kum

  • Artificial intelligence in marketing: Topic modeling, scientometric analysis, and research agenda

    Mekhail Mustak;Joni Salminen;Loïc Plé;Jochen Wirtz

  • Corporate digital responsibility

    Lara Lobschat;Benjamin Mueller;Benjamin Mueller;Felix Eggers;Laura Brandimarte

  • Service marketing : people, technology, strategy

    Christopher Lovelock;Jochen Wirtz

  • Congruency of Scent and Music As a Driver of In-Store Evaluations and Behavior

    Jochen Wirtz;Anna Mattila

Frequent Co-Authors

Anna S. Mattila
Anna S. Mattila Pennsylvania State University
Loizos Heracleous
Loizos Heracleous University of Warwick
Sheryl E. Kimes
Sheryl E. Kimes Cornell University
May O. Lwin
May O. Lwin Nanyang Technological University
Christopher S. Tang
Christopher S. Tang University of California, Los Angeles
Paul G. Patterson
Paul G. Patterson University of New South Wales
Irene C. L. Ng
Irene C. L. Ng University of Warwick
Naresh K. Malhotra
Naresh K. Malhotra Georgia Institute of Technology
Kevin Kam Fung So
Kevin Kam Fung So Purdue University West Lafayette
Ulrich R. Orth
Ulrich R. Orth Kiel University

External Links

Personal website of Jochen Wirtz Google Scholar page

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