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D-Index & Metrics

Business and Management

D-Index
31
Citations
5598
World Ranking
2777
National Ranking
453

Overview

Irene C. L. Ng is affiliated with the University of Warwick in the United Kingdom and conducts research primarily in the field of Business, Management and Accounting. Their work spans several subfields including Information Systems, Sociology and Political Science, Management of Technology and Innovation, Marketing, and Mechanical Engineering.

Their recent publications cover a range of topics at the intersection of technology, innovation, and business models. Select papers by Irene C. L. Ng include:

  • The Internet of Everything: Smart things and their impact on business models (2020, Journal of Business Research)
  • How additive manufacturing allows products to absorb variety in use: empirical evidence from the defence industry (2020, Production Planning & Control)
  • Boundary negotiations: a paradox theoretical approach for efficient and flexible modular systems (2021, International Journal of Operations & Production Management)
  • Designing Digital Platforms for Social Justice: Empowering End Users Through the Dataswyft Platform (2024, MIS Quarterly)
  • Privacy markets in the Apps and IoT age (2021, Helda (University of Helsinki))

Their research topics consistently address the application of blockchain technology, product development and customization, service and product innovation, information systems theories, design education and practice, quality and supply management, and innovation and knowledge management.

  • Blockchain Technology Applications and Security
  • Product Development and Customization
  • Service and Product Innovation
  • Information Systems Theories and Implementation
  • Design Education and Practice
  • Quality and Supply Management
  • Innovation and Knowledge Management

Ng frequently collaborates with several scholars, including Philip Davies, Glenn Parry, David Langley, Jenny van Doorn, and Stefan Stieglitz. These collaborations indicate engagement across multiple perspectives and disciplines within their research community.

  • Philip Davies
  • Glenn Parry
  • David Langley
  • Jenny van Doorn
  • Stefan Stieglitz

Their work has been published in prominent academic venues such as:

  • Journal of Business Research
  • Production Planning & Control
  • International Journal of Operations & Production Management
  • MIS Quarterly
  • Helda (University of Helsinki)

Best Publications

  • The Internet-of-Things: Review and research directions

    Irene C.L. Ng;Susan Y.L. Wakenshaw

  • Education as Service: The Understanding of University Experience Through the Service Logic

    Irene C. L. Ng;Jeannie Forbes

  • Outcome-based contracts as a driver for systems thinking and service-dominant logic in service science: evidence from the defence industry

    Irene C. L. Ng;Roger Maull;Nick K. T. Yip

  • Servitization and operations management: a service dominant-logic approach

    Laura A. Smith;Roger Maull;Irene C. L. Ng

  • The Internet of Everything: Smart things and their impact on business models

    David J. Langley;David J. Langley;Jenny van Doorn;Irene C.L. Ng;Stefan Stieglitz

  • Outcome‐based service contracts in the defence industry – mitigating the challenges

    Irene C.L. Ng;Sai S. Nudurupati

  • Outcome-based contracts as new business model : the role of partnership and value-driven relational assets

    Irene C.L. Ng;David Xin Ding;Nick Yip

  • Transitioning from a goods‐dominant to a service‐dominant logic: Visualising the value proposition of Rolls‐Royce

    Irene C. L. Ng;Glenn Parry;Laura A. Smith;Roger Maull

  • Viable service systems and decision making in service management

    Ralph D. Badinelli;Sergio Barile;Irene C. L. Ng;Francesco Polese

  • An integrative framework of value

    Irene C.L. Ng;Laura A. Smith

  • Contextual variety, Internet-of-Things and the choice of tailoring over platform: Mass customisation strategy in supply chain management $

    Irene C. L. Ng;Kimberley A. Scharf;Ganna Pogrebna;Roger Maull

  • The Pricing and Revenue Management of Services: A strategic approach

    Irene C.L. Ng

  • Operationalising IoT for reverse supply: the development of use-visibility measures

    Glenn C Parry;Saara A. Brax;Roger S. Maull;Irene C. L. Ng

  • Two strands of servitization: a thematic analysis of traditional and customer co-created servitization and future research directions

    Maxwell H. Green;Philip Davies;Irene C.L. Ng

  • The strategic role of unused service capacity

    Irene C.L. Ng;Jochen Wirtz;Khai Sheang Lee

  • Embedding the New Discipline of Service Science

    Irene C. L. Ng;Roger Maull;Laura A. Smith

  • Value co-creation in the delivery of outcome-based contracts for business-to-business service

    Irene C. L. Ng;Sai S. Nudurupati;Paul Tasker

  • Servitization through outcome-based contract – A systems perspective from the defence industry

    Luciano Batista;Simon Davis-Poynter;Irene C. L. Ng;Roger Maull

  • Learning to be Sociable The Evolution of Homo Economicus

    Irene C. L. Ng;Lu-Ming Tseng

  • ADVANCED SALE OF SERVICE CAPACITIES: A THEORETICAL ANALYSIS OF THE IMPACT OF PRICE SENSITIVITY ON PRICING AND CAPACITY ALLOCATIONS

    Khai Sheang Lee;Irene C.L Ng

Frequent Co-Authors

Roger Maull
Roger Maull University of Exeter
Glenn Parry
Glenn Parry University of Surrey
Jon Crowcroft
Jon Crowcroft University of Cambridge
Duncan McFarlane
Duncan McFarlane University of Cambridge
Stephen L. Vargo
Stephen L. Vargo University of Oklahoma
Jochen Wirtz
Jochen Wirtz National University of Singapore
Richard Mortier
Richard Mortier University of Cambridge
Rajkumar Roy
Rajkumar Roy City, University of London
Andy Crabtree
Andy Crabtree University of Nottingham
Charith Perera
Charith Perera Cardiff University

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