2026 Roger Maull: Business and Management Researcher – H-Index, Publications & Awards

Discipline name	D-Index	World Ranking	Current World Ranking	National Ranking	Current National Ranking	Publications	Citations
Business and Management	33	2452	2313	388	351	109	6083

Discipline name

D-Index

World Ranking

Current World Ranking

National Ranking

Current National Ranking

Publications

Citations

Business and Management

2452

2313

388

351

109

6083

Overview

Roger Maull is affiliated with the University of Exeter in the United Kingdom and specializes in the field of Business, Management and Accounting. Their research primarily focuses on several subfields, including Strategy and Management, Management Information Systems, Food Science, Marketing, and Management of Technology and Innovation.

Their work covers a range of topics that intersect with technology, business intelligence, sustainability, and innovation. Key research themes include:

Big Data and Business Intelligence
Food Waste Reduction and Sustainability
Digital Platforms and Economics
Digital Marketing and Social Media
Technology Adoption and User Behaviour
Service and Product Innovation
Innovation and Socioeconomic Development

Roger Maull has published articles in several academic venues, including:

Technological Forecasting and Social Change
Journal of Service Research
Nature Food
Frontiers in Sustainable Food Systems
The International Journal of Logistics Management

Among recent publications are:

"Data sharing for business model innovation in platform ecosystems: From private data to public good" (2023) in Technological Forecasting and Social Change
"A trust framework for digital food systems" (2021) in Nature Food
"The Circular Economy: A Transformative Service Perspective" (2024) in Journal of Service Research
"Decarbonising our food systems: contextualising digitalisation for net zero" (2023) in Frontiers in Sustainable Food Systems
"An in-depth case study of a modular service delivery system in a logistics context" (2021) in The International Journal of Logistics Management

Roger Maull collaborates frequently with several researchers, including:

Steve Brewer
Nikolai Kazantsev
Jeremy Zwiegelaar
Simon Pearson
Tim Vorley

Best Publications

Outcome-based contracts as a driver for systems thinking and service-dominant logic in service science: evidence from the defence industry

Irene C. L. Ng;Roger Maull;Nick K. T. Yip

419
Citations
In search of a circular supply chain archetype – a content-analysis based literature review

Luciano Batista;Michael Bourlakis;Palie Smart;Roger Maull

380
Citations
Servitization and operations management: a service dominant-logic approach

Laura A. Smith;Roger Maull;Irene C. L. Ng

360
Citations
Frameworks for Understanding Business Process Re‐engineering

S.J. Childe;R.S. Maull;J. Bennett

338
Citations
Organisational culture and quality improvement

R. Maull;P. Brown;R. Cliffe

333
Citations
Understanding Business Process Management: Implications for Theory and Practice

P. A. Smart;H. Maddern;R. S. Maull

316
Citations
Business Process Re‐engineering: An Example from the Banking Sector

Roger Maull;Stephen Childe

260
Citations
Are Distributed Ledger Technologies the Panacea for Food Traceability

Simon Pearson;David May;Georgios Leontidis;Mark Swainson

212
Citations
Customer satisfaction and service quality in UK financial services

Harry Maddern;Roger S. Maull;Andi Smart;Paul Baker

212
Citations
Transitioning from a goods‐dominant to a service‐dominant logic: Visualising the value proposition of Rolls‐Royce

Irene C. L. Ng;Glenn Parry;Laura A. Smith;Roger Maull

211
Citations
Demand chain management theory: constraints and development from global aerospace supply webs

Tim Williams;Roger Maull;Bruce Ellis

203
Citations
Alternative perspectives on service quality and customer satisfaction: the role of BPM

V. Kumar;P.A. Smart;H. Maddern;R.S. Maull

199
Citations
Distributed ledger technology: Applications and implications

Roger Maull;Phil Godsiff;Catherine Mulligan;Alan Brown

195
Citations
The Impact of Operations Performance on Customer Loyalty

Vikas Kumar;Luciano Batista;Roger Maull

191
Citations
Service delivery system design: characteristics and contingencies

F. Ponsignon;P.A. Smart;R.S. Maull

184
Citations
Factors characterising the maturity of BPR programmes

R.S. Maull;D.R. Tranfield;W. Maull

171
Citations
Contextual variety, Internet-of-Things and the choice of tailoring over platform: Mass customisation strategy in supply chain management $

Irene C. L. Ng;Kimberley A. Scharf;Ganna Pogrebna;Roger Maull

144
Citations
Operationalising IoT for reverse supply: the development of use-visibility measures

Glenn C Parry;Saara A. Brax;Roger S. Maull;Irene C. L. Ng

127
Citations
Emerging Digital Frontiers for Service Innovation

Christoph Peters;Paul P. Maglio;Ralph Badinelli;Robert R. Harmon

122
Citations
Service Supply Chains: A Customer Perspective

Roger Maull;Joana Geraldi;Robert Johnston

119
Citations

Frequent Co-Authors

Stephen J. Childe Plymouth University

Irene C. L. Ng University of Warwick

Glenn Parry University of Surrey

Zoe Radnor Aston University

Mike Gregory University of Cambridge

Michael Bourlakis Cranfield University

V Kumar Brock University

Duncan McFarlane University of Cambridge

Alan Brown Harvard University

Paul P. Maglio University of California, Merced

External Links

Personal website of Roger Maull Google Scholar page

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