D-Index & Metrics Best Publications

D-Index & Metrics D-index (Discipline H-index) only includes papers and citation values for an examined discipline in contrast to General H-index which accounts for publications across all disciplines.

Discipline name D-index D-index (Discipline H-index) only includes papers and citation values for an examined discipline in contrast to General H-index which accounts for publications across all disciplines. Citations Publications World Ranking National Ranking
Business and Management D-index 33 Citations 8,771 119 World Ranking 1405 National Ranking 225

Overview

What is she best known for?

The fields of study she is best known for:

  • Management
  • Marketing
  • Health care

Zoe Radnor mainly focuses on Process management, Public relations, Public administration, New public management and Public service. Her research on Process management often connects related areas such as Marketing. Her studies in Public administration integrate themes in fields like Economic growth and Public policy.

She interconnects Corporate governance, Public management and Organizational theory in the investigation of issues within Public policy. Her study looks at the relationship between Public service and topics such as Service management, which overlap with Public value. Her Order research is multidisciplinary, incorporating perspectives in Productivity, Performance management and Operations management.

Her most cited work include:

  • Lean in healthcare: the unfilled promise? (410 citations)
  • A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach: (390 citations)
  • Co-production and the co-creation of value in public services: A suitable case for treatment? (317 citations)

What are the main themes of her work throughout her whole career to date?

Process management, Public relations, Public administration, Knowledge management and Health care are her primary areas of study. Her Process management research integrates issues from New product development, Marketing, Business process and Operations management. Her work on Public service as part of general Public relations study is frequently linked to New public management, therefore connecting diverse disciplines of science.

Her research in the fields of Local government and Public management overlaps with other disciplines such as Accountability. Her study looks at the intersection of Knowledge management and topics like Process with Order, Empirical research and Change management. The various areas that Zoe Radnor examines in her Health care study include Nursing and Lean implementation, Lean manufacturing, Lean project management.

She most often published in these fields:

  • Process management (26.40%)
  • Public relations (26.40%)
  • Public administration (18.40%)

What were the highlights of her more recent work (between 2015-2021)?

  • Public administration (18.40%)
  • Health care (16.80%)
  • Public relations (26.40%)

In recent papers she was focusing on the following fields of study:

Her primary areas of study are Public administration, Health care, Public relations, Public service and Knowledge management. Her work on Local government is typically connected to New public management, Value for money and Austerity as part of general Public administration study, connecting several disciplines of science. Her Health care study combines topics in areas such as Coproduction and Lean manufacturing.

Her study in Lean manufacturing is interdisciplinary in nature, drawing from both Integrated care, Conceptual framework, Patient care and Process management. Her work in the fields of Public relations, such as Public management, overlaps with other areas such as Work. The various areas that Zoe Radnor examines in her Public service study include Public value and Service.

Between 2015 and 2021, her most popular works were:

  • Co-production and the co-creation of value in public services: A suitable case for treatment? (317 citations)
  • Developing service research – paving the way to transdisciplinary research (39 citations)
  • Beyond the ostensible: an exploration of barriers to lean implementation and sustainability in healthcare (30 citations)

In her most recent research, the most cited papers focused on:

  • Management
  • Marketing
  • Health care

Her primary scientific interests are in Service, Co-creation, Public service, Public value and Management. Zoe Radnor has included themes like Knowledge management, Environmental resource management and Process in her Service study. Her studies in Co-creation integrate themes in fields like Development studies, Urban studies, Social work, Service management and Environmental economics.

Her Public service study is concerned with the larger field of Public relations. Her Public value study deals with the bigger picture of Public administration. Her study in the field of Public management also crosses realms of New public management, Democratic deficit and Active citizenship.

This overview was generated by a machine learning system which analysed the scientist’s body of work. If you have any feedback, you can contact us here.

Best Publications

Lean in healthcare: the unfilled promise?

Zoe Jane Radnor;Matthias Holweg;Justin Waring.
(2012)

954 Citations

A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach:

Stephen P Osborne;Zoe Radnor;Greta Nasi.
(2013)

948 Citations

Co-production and the co-creation of value in public services: A suitable case for treatment?

Stephen P. Osborne;Zoe J. Radnor;Kirsty Strokosch.
(2016)

734 Citations

Learning to Walk Before We Try to Run: Adapting Lean for the Public Sector

Zoe Jane Radnor;Paul Walley.
(2010)

476 Citations

Lean: A failed theory for public services?

Zoe Radnor;Stephen Peter Osborne.
(2013)

434 Citations

Evaluating Lean in healthcare

Nicola Burgess;Zoe Radnor.
(2013)

392 Citations

Performance management in the public sector: fact or fiction?

Zoe Radnor;Mary McGuire.
(2004)

353 Citations

Historical analysis of performance measurement and management in operations management

Zoe Jane Radnor;David Barnes.
(2007)

326 Citations

SimLean: Utilising simulation in the implementation of lean in healthcare

Stewart Robinson;Zoe Jane Radnor;Nicola Burgess;Claire Worthington.
(2012)

298 Citations

Fresh perspectives on customer experience

Janet R. McColl-Kennedy;Anders Gustafsson;Elina Jaakkola;Phil Klaus.
(2015)

293 Citations

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