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Business and Management
Norway
2026

D-Index & Metrics

Business and Management

D-Index
63
Citations
28227
World Ranking
434
National Ranking
2

Anders Gustafsson publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Anders Gustafsson sits on this spectrum.

35–39 publications: 2 scientists 40–44 publications: 2 scientists 45–49 publications: 5 scientists 50–54 publications: 20 scientists 55–59 publications: 39 scientists 60–64 publications: 66 scientists 65–69 publications: 52 scientists 70–74 publications: 80 scientists 75–79 publications: 83 scientists 80–84 publications: 116 scientists 85–89 publications: 94 scientists 90–94 publications: 111 scientists 95–99 publications: 122 scientists 100–104 publications: 104 scientists 105–109 publications: 113 scientists 110–114 publications: 96 scientists 115–119 publications: 97 scientists 120–124 publications: 112 scientists 125–129 publications: 93 scientists 130–134 publications: 79 scientists 135–139 publications: 69 scientists 140–144 publications: 80 scientists 145–149 publications: 81 scientists 150–154 publications: 85 scientists 155–159 publications: 50 scientists 160–164 publications: 74 scientists 165–169 publications: 61 scientists 170–174 publications: 40 scientists 175–179 publications: 44 scientists 180–184 publications: 47 scientists 185–189 publications: 59 scientists 190–194 publications: 35 scientists 195–199 publications: 37 scientists 200–204 publications: 49 scientists 205–209 publications: 48 scientists 210–214 publications: 34 scientists 215–219 publications: 31 scientists 220–224 publications: 37 scientists 225–229 publications: 34 scientists 230–234 publications: 25 scientists 235–239 publications: 28 scientists 240–244 publications: 34 scientists 245–249 publications: 28 scientists 250–254 publications: 23 scientists 255–259 publications: 22 scientists 260–264 publications: 11 scientists 265–269 publications: 16 scientists 270–274 publications: 23 scientists 275–279 publications: 12 scientists 280–284 publications: 16 scientists 285–289 publications: 10 scientists 290–294 publications: 12 scientists 295–299 publications: 12 scientists 300–304 publications: 8 scientists 305–309 publications: 13 scientists 310–314 publications: 13 scientists 315–319 publications: 6 scientists 320–324 publications: 10 scientists 325–329 publications: 9 scientists 330–334 publications: 7 scientists 335–339 publications: 10 scientists 340–344 publications: 10 scientists 345–349 publications: 7 scientists 350–354 publications: 4 scientists 355–359 publications: 10 scientists 360–364 publications: 3 scientists 365–369 publications: 7 scientists 370–374 publications: 2 scientists 375–379 publications: 8 scientists 380–384 publications: 4 scientists 385–389 publications: 5 scientists 390–394 publications: 5 scientists 395–399 publications: 2 scientists 400–404 publications: 2 scientists 405–409 publications: 4 scientists 410–414 publications: 3 scientists 415–419 publications: 2 scientists 420–424 publications: 5 scientists 425–429 publications: 3 scientists 430–434 publications: 1 scientists 435 publications: 1 scientists 436+ publications: 100 scientists
35 publications 436+

This scientist: 296 publications — 91st percentile

91% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 436 publications or more.

Anders Gustafsson D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Anders Gustafsson sits on this spectrum.

30 D-Index: 156 scientists 31 D-Index: 159 scientists 32 D-Index: 171 scientists 33 D-Index: 161 scientists 34 D-Index: 135 scientists 35 D-Index: 124 scientists 36 D-Index: 114 scientists 37 D-Index: 111 scientists 38 D-Index: 103 scientists 39 D-Index: 89 scientists 40 D-Index: 81 scientists 41 D-Index: 97 scientists 42 D-Index: 80 scientists 43 D-Index: 69 scientists 44 D-Index: 68 scientists 45 D-Index: 63 scientists 46 D-Index: 54 scientists 47 D-Index: 69 scientists 48 D-Index: 50 scientists 49 D-Index: 58 scientists 50 D-Index: 54 scientists 51 D-Index: 62 scientists 52 D-Index: 54 scientists 53 D-Index: 43 scientists 54 D-Index: 49 scientists 55 D-Index: 35 scientists 56 D-Index: 40 scientists 57 D-Index: 44 scientists 58 D-Index: 34 scientists 59 D-Index: 29 scientists 60 D-Index: 48 scientists 61 D-Index: 32 scientists 62 D-Index: 30 scientists 63 D-Index: 22 scientists 64 D-Index: 22 scientists 65 D-Index: 19 scientists 66 D-Index: 20 scientists 67 D-Index: 18 scientists 68 D-Index: 17 scientists 69 D-Index: 21 scientists 70 D-Index: 20 scientists 71 D-Index: 19 scientists 72 D-Index: 14 scientists 73 D-Index: 10 scientists 74 D-Index: 16 scientists 75 D-Index: 24 scientists 76 D-Index: 13 scientists 77 D-Index: 19 scientists 78 D-Index: 8 scientists 79 D-Index: 6 scientists 80 D-Index: 4 scientists 81 D-Index: 12 scientists 82 D-Index: 7 scientists 83 D-Index: 7 scientists 84 D-Index: 6 scientists 85 D-Index: 10 scientists 86 D-Index: 4 scientists 87 D-Index: 11 scientists 88 D-Index: 6 scientists 89+ D-Index: 96 scientists
30 D-Index 89+

This scientist: 63 D-Index — 86th percentile

86% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 89 D-Index or more.

Research.com Recognitions

  • 2026 - Research.com Business and Management in Norway Leader Award
  • 2025 - Research.com Business and Management in Norway Leader Award
  • 2024 - Research.com Business and Management in Norway Leader Award
  • 2023 - Research.com Business and Management in Norway Leader Award
  • 2022 - Research.com Business and Management in Norway Leader Award

Overview

Anders Gustafsson is affiliated with BI Norwegian Business School in Norway and has made significant contributions in the field of Business, Management and Accounting, with a primary focus on Marketing. Their research portfolio includes 69 publications within this main field and encompasses several subfields, such as Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science, Strategy and Management, and Management of Technology and Innovation.

Their work addresses a range of topics, concentrating on areas like Customer Service Quality and Loyalty, Service and Product Innovation, Consumer Retail Behavior Studies, Consumer Behavior in Brand Consumption and Identification, Digital Marketing and Social Media, Environmental Sustainability in Business, and Corporate Social Responsibility Reporting.

Frequent co-authors collaborating with Anders Gustafsson include:

  • Lars Witell
  • Tohid Ghanbarpour
  • Delphine Caruelle
  • Line Lervik-Olsen
  • Ruth N. Bolton

They have published extensively in several academic journals. The most common publication venues are:

  • Journal of Business Research
  • Journal of Service Research
  • Journal of the Academy of Marketing Science
  • Psychology and Marketing
  • Journal of Services Marketing

Some recent papers associated with their research interests include:

  • Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy, 2022, International Journal of Information Management
  • Effects of COVID-19 on business and research, 2020, Journal of Business Research
  • Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach, 2020, Journal of Business Research
  • Metaverse marketing: How the metaverse will shape the future of consumer research and practice, 2022, Psychology and Marketing
  • Service Research Priorities: Managing and Delivering Service in Turbulent Times, 2021, Journal of Service Research

Best Publications

  • Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy

    Unknown

  • The Effects of Customer Satisfaction, Relationship Commitment Dimensions, and Triggers on Customer Retention

    Anders Gustafsson;Michael D. Johnson;Inger Roos

  • Effects of COVID-19 on business and research

    Naveen Donthu;Anders Gustafsson

  • The Evolution and Future of National Customer Satisfaction Index Models

    Michael D. Johnson;Anders Gustafsson;Tor Wallin Andreassen;Line Lervik

  • Service portraits in service research: a critical review

    Bo Edvardsson;Anders Gustafsson;Inger Roos

  • Metaverse marketing: How the metaverse will shape the future of consumer research and practice

    Unknown

  • Investigating the emerging COVID-19 research trends in the field of business and management: A bibliometric analysis approach

    Surabhi Verma;Anders Gustafsson

  • The effects of satisfaction and loyalty on profits and growth: Products versus services

    Bo Edvardsson;Michael D. Johnson;Anders Gustafsson;Tore Strandvik

  • Harnessing the Creative Potential among Users

    Per Kristensson;Anders Gustafsson;Trevor Archer

  • Reasons for household food waste with special attention to packaging

    Helén Williams;Fredrik Wikström;Tobias Otterbring;Martin Löfgren

  • Service encounters, experiences and the customer journey: Defining the field and a call to expand our lens

    Clay M. Voorhees;Paul W. Fombelle;Yany Gregoire;Sterling Bone

  • Competitive advantage through service differentiation by manufacturing companies

    Heiko Gebauer;Anders Gustafsson;Lars Witell;Lars Witell

  • New Service Development and Innovation in the New Economy

    Bo Edvardsson;Anders Gustafsson;Bodil Sandén;M. D. Johnson

  • Idea generation: customer co‐creation versus traditional market research techniques

    Lars Witell;Per Kristensson;Anders Gustafsson;Martin Löfgren

  • Customer co‐creation in service innovation: a matter of communication?

    Anders Gustafsson;Per Kristensson;Lars Witell

  • Defining service innovation: A review and synthesis

    Lars Witell;Lars Witell;Hannah Snyder;Anders Gustafsson;Paul Fombelle

  • Match or Mismatch: Strategy Structure Configurations in the Service Business of Manufacturing Companies

    Heiko Gebauer;Bo Edvardsson;Anders Gustafsson;Lars Witell

  • Small details that make big differences : A radical approach to consumption experience as a firm's differentiating strategy

    Ruth N. Bolton;Anders Gustafsson;Janet McColl-Kennedy;Nancy J. Sirianni

  • Identifying categories of service innovation: A review and synthesis of the literature

    Hannah Snyder;Lars Witell;Lars Witell;Anders Gustafsson;Anders Gustafsson;Paul Fombelle

  • Fresh perspectives on customer experience

    Janet R. McColl-Kennedy;Anders Gustafsson;Elina Jaakkola;Phil Klaus

  • Conjoint Measurement: Methods and Applications

    Anders Gustafsson;Andreas Herrmann;Frank Huber

  • Determining Attribute Importance in a Service Satisfaction Model

    Anders Gustafsson;Michael D. Johnson

Frequent Co-Authors

Lars Witell
Lars Witell Karlstad University
Bo Edvardsson
Bo Edvardsson Karlstad University
Michael D. Johnson
Michael D. Johnson University of Michigan–Ann Arbor
Andreas Herrmann
Andreas Herrmann RWTH Aachen University
Heiko Gebauer
Heiko Gebauer Swiss Federal Institute of Aquatic Science and Technology
Ruth N. Bolton
Ruth N. Bolton Arizona State University
Stephen W. Brown
Stephen W. Brown Arizona State University
Tor W. Andreassen
Tor W. Andreassen Norwegian School of Economics
Janet R. McColl-Kennedy
Janet R. McColl-Kennedy University of Queensland
Christian Kowalkowski
Christian Kowalkowski Linköping University

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