World's Best Scientists 2026 revealed!
Christian Grönroos

Christian Grönroos

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Business and Management
Finland
2026

D-Index & Metrics

Business and Management

D-Index
74
Citations
93850
World Ranking
235
National Ranking
1

Christian Grönroos publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Christian Grönroos sits on this spectrum.

35–39 publications: 2 scientists 40–44 publications: 2 scientists 45–49 publications: 5 scientists 50–54 publications: 20 scientists 55–59 publications: 39 scientists 60–64 publications: 66 scientists 65–69 publications: 52 scientists 70–74 publications: 80 scientists 75–79 publications: 83 scientists 80–84 publications: 116 scientists 85–89 publications: 94 scientists 90–94 publications: 111 scientists 95–99 publications: 122 scientists 100–104 publications: 104 scientists 105–109 publications: 113 scientists 110–114 publications: 96 scientists 115–119 publications: 97 scientists 120–124 publications: 112 scientists 125–129 publications: 93 scientists 130–134 publications: 79 scientists 135–139 publications: 69 scientists 140–144 publications: 80 scientists 145–149 publications: 81 scientists 150–154 publications: 85 scientists 155–159 publications: 50 scientists 160–164 publications: 74 scientists 165–169 publications: 61 scientists 170–174 publications: 40 scientists 175–179 publications: 44 scientists 180–184 publications: 47 scientists 185–189 publications: 59 scientists 190–194 publications: 35 scientists 195–199 publications: 37 scientists 200–204 publications: 49 scientists 205–209 publications: 48 scientists 210–214 publications: 34 scientists 215–219 publications: 31 scientists 220–224 publications: 37 scientists 225–229 publications: 34 scientists 230–234 publications: 25 scientists 235–239 publications: 28 scientists 240–244 publications: 34 scientists 245–249 publications: 28 scientists 250–254 publications: 23 scientists 255–259 publications: 22 scientists 260–264 publications: 11 scientists 265–269 publications: 16 scientists 270–274 publications: 23 scientists 275–279 publications: 12 scientists 280–284 publications: 16 scientists 285–289 publications: 10 scientists 290–294 publications: 12 scientists 295–299 publications: 12 scientists 300–304 publications: 8 scientists 305–309 publications: 13 scientists 310–314 publications: 13 scientists 315–319 publications: 6 scientists 320–324 publications: 10 scientists 325–329 publications: 9 scientists 330–334 publications: 7 scientists 335–339 publications: 10 scientists 340–344 publications: 10 scientists 345–349 publications: 7 scientists 350–354 publications: 4 scientists 355–359 publications: 10 scientists 360–364 publications: 3 scientists 365–369 publications: 7 scientists 370–374 publications: 2 scientists 375–379 publications: 8 scientists 380–384 publications: 4 scientists 385–389 publications: 5 scientists 390–394 publications: 5 scientists 395–399 publications: 2 scientists 400–404 publications: 2 scientists 405–409 publications: 4 scientists 410–414 publications: 3 scientists 415–419 publications: 2 scientists 420–424 publications: 5 scientists 425–429 publications: 3 scientists 430–434 publications: 1 scientists 435 publications: 1 scientists 436+ publications: 100 scientists
35 publications 436+

This scientist: 140 publications — 52nd percentile

52% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 436 publications or more.

Christian Grönroos D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Christian Grönroos sits on this spectrum.

30 D-Index: 156 scientists 31 D-Index: 159 scientists 32 D-Index: 171 scientists 33 D-Index: 161 scientists 34 D-Index: 135 scientists 35 D-Index: 124 scientists 36 D-Index: 114 scientists 37 D-Index: 111 scientists 38 D-Index: 103 scientists 39 D-Index: 89 scientists 40 D-Index: 81 scientists 41 D-Index: 97 scientists 42 D-Index: 80 scientists 43 D-Index: 69 scientists 44 D-Index: 68 scientists 45 D-Index: 63 scientists 46 D-Index: 54 scientists 47 D-Index: 69 scientists 48 D-Index: 50 scientists 49 D-Index: 58 scientists 50 D-Index: 54 scientists 51 D-Index: 62 scientists 52 D-Index: 54 scientists 53 D-Index: 43 scientists 54 D-Index: 49 scientists 55 D-Index: 35 scientists 56 D-Index: 40 scientists 57 D-Index: 44 scientists 58 D-Index: 34 scientists 59 D-Index: 29 scientists 60 D-Index: 48 scientists 61 D-Index: 32 scientists 62 D-Index: 30 scientists 63 D-Index: 22 scientists 64 D-Index: 22 scientists 65 D-Index: 19 scientists 66 D-Index: 20 scientists 67 D-Index: 18 scientists 68 D-Index: 17 scientists 69 D-Index: 21 scientists 70 D-Index: 20 scientists 71 D-Index: 19 scientists 72 D-Index: 14 scientists 73 D-Index: 10 scientists 74 D-Index: 16 scientists 75 D-Index: 24 scientists 76 D-Index: 13 scientists 77 D-Index: 19 scientists 78 D-Index: 8 scientists 79 D-Index: 6 scientists 80 D-Index: 4 scientists 81 D-Index: 12 scientists 82 D-Index: 7 scientists 83 D-Index: 7 scientists 84 D-Index: 6 scientists 85 D-Index: 10 scientists 86 D-Index: 4 scientists 87 D-Index: 11 scientists 88 D-Index: 6 scientists 89+ D-Index: 96 scientists
30 D-Index 89+

This scientist: 74 D-Index — 92nd percentile

92% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 89 D-Index or more.

Research.com Recognitions

  • 2026 - Research.com Business and Management in Finland Leader Award
  • 2025 - Research.com Business and Management in Finland Leader Award
  • 2024 - Research.com Business and Management in Finland Leader Award
  • 2023 - Research.com Business and Management in Finland Leader Award

Overview

Christian Grönroos is affiliated with the Hanken School of Economics in Finland. Their research spans the field of Business, Management and Accounting, with a particular focus on Marketing, Organizational Behavior and Human Resource Management, Management Information Systems, Strategy and Management, as well as Sociology and Political Science.

The subfields in which Grönroos is active include:

  • Marketing
  • Organizational Behavior and Human Resource Management
  • Management Information Systems
  • Strategy and Management
  • Sociology and Political Science

The main topics covered in their work reflect several areas of business and service innovation:

  • Service and Product Innovation
  • Customer Service Quality and Loyalty
  • Quality and Supply Management
  • Consumer Behavior in Brand Consumption and Identification
  • Consumer Retail Behavior Studies
  • Information Systems Theories and Implementation
  • Sustainable Supply Chain Management

Grönroos has published in several academic venues, contributing primarily to journals focused on services and business research. Frequent publication venues include:

  • Journal of Service Theory and Practice
  • Journal of Business Research
  • Journal of Services Marketing
  • Journal of Service Management
  • International Journal of Operations & Production Management

Their recent papers demonstrate involvement in topics related to service marketing, value creation, and operational management. Selected recent works are:

  • "Explaining the servitization paradox: a configurational theory and a performance measurement framework" (2021), International Journal of Operations & Production Management
  • "Value-in-use and service quality: do customers see a difference?" (2020), Journal of Service Theory and Practice
  • "Understanding the value process: Value creation in a luxury service context" (2020), Journal of Business Research
  • "Viewpoint: service marketing research priorities" (2020), Journal of Services Marketing
  • "Towards a Marketing Renaissance: Challenging Underlying Assumptions" (2023), Australasian Marketing Journal (AMJ)

Grönroos has collaborated with various co-authors across their research projects. Frequent co-authors include:

  • Saara Brax
  • Armando Calabrese
  • Nathan Levialdi Ghiron
  • Luigi Tiburzi
  • Gustav Medberg

Best Publications

  • A Service Quality Model and its Marketing Implications

    Christian Grönroos

  • Service Management and Marketing: Customer Management in Service Competition

    Christian Grönroos

  • Service Management and Marketing: A Customer Relationship Management Approach

    Christian Grönroos

  • Keynote paper From marketing mix to relationship marketing ‐ towards a paradigm shift in marketing

    Christian Grönroos

  • The value concept and relationship marketing

    Annika Ravald;Christian Grönroos

  • From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing

    Christian Gronroos

  • Critical service logic: making sense of value creation and co-creation

    Christian Grönroos;Päivi Voima

  • Service logic revisited: who creates value? And who co‐creates?

    Christian Grönroos

  • Service Management and Marketing: Managing the Moments of Truth in Service Competition

    Christian Grönroos

  • Value co-creation in service logic: A critical analysis:

    Christian Grönroos

  • Managing Customer Relationships for Profit: The Dynamics of Relationship Quality

    Kaj Storbacka;Tore Strandvik;Christian Grönroos

  • Strategic Management and Marketing in the Service Sector

    Christian Grönroos

  • Relationship approach to marketing in service contexts: The marketing and organizational behavior interface

    Christian Gronroos

  • The relationship marketing process: communication, interaction, dialogue, value

    Christian Grönroos

  • From Marketing Mix to Relationship Marketing

    Christian Grönroos

  • Adopting a service logic for marketing

    Christian Grönroos

  • An Applied Service Marketing Theory

    Christian Grönroos

  • Value‐driven relational marketing: From products to resources and competencies

    Christian Grönroos

  • Marketing y gestión de servicios: la gestión de los momentos de la verdad y la competencia en los servicios

    Christian Grönroos

  • A Service‐Orientated Approach to Marketing of Services

    C. Gronroos

Frequent Co-Authors

Bo Edvardsson
Bo Edvardsson Karlstad University
Evert Gummesson
Evert Gummesson Stockholm University
Jochen Wirtz
Jochen Wirtz National University of Singapore
Luiz Moutinho
Luiz Moutinho University of Suffolk
Robert F. Lusch
Robert F. Lusch University of Arizona
Stephen L. Vargo
Stephen L. Vargo University of Oklahoma
Jagdish N. Sheth
Jagdish N. Sheth Emory University
Ko de Ruyter
Ko de Ruyter King's College London
Robin Nunkoo
Robin Nunkoo University of Johannesburg

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