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Christian Grönroos

Christian Grönroos

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Business and Management
Finland
2026

D-Index & Metrics

Discipline name D-Index World Ranking Current World Ranking National Ranking Current National Ranking Publications Citations
Business and Management 74 235 218 1 1 140 93850

Christian Grönroos publications per year

The chart shows the history of publications by Christian Grönroos between 1973 and 2025, highlighting the no. of papers published in each year and offering an overview of the publication velocity of this scholar. Christian Grönroos published across 53 years, from 1973 to 2025, averaging 2.7 papers a year. Output peaked at 8 publications in 2000. 4 of the 144 publications appeared in the last two years.

No. of publications
2 4 6 8
Bar chart. Horizontal axis: year, 1973 to 2025. Vertical axis: number of publications, 0 to 8. Peak 8 publications in 2000. 1973: 1 publication 1974: 0 publications 1975: 0 publications 1976: 0 publications 1977: 0 publications 1978: 1 publication 1979: 1 publication 1980: 2 publications 1981: 0 publications 1982: 1 publication 1983: 0 publications 1984: 2 publications 1985: 1 publication 1986: 0 publications 1987: 0 publications 1988: 2 publications 1989: 1 publication 1990: 4 publications 1991: 3 publications 1992: 0 publications 1993: 1 publication 1994: 5 publications 1995: 2 publications 1996: 4 publications 1997: 2 publications 1998: 2 publications 1999: 4 publications 2000: 8 publications 2001: 1 publication 2002: 2 publications 2003: 1 publication 2004: 3 publications 2005: 1 publication 2006: 6 publications 2007: 4 publications 2008: 5 publications 2009: 7 publications 2010: 1 publication 2011: 5 publications 2012: 7 publications 2013: 7 publications 2014: 7 publications 2015: 6 publications 2016: 3 publications 2017: 8 publications 2018: 1 publication 2019: 4 publications 2020: 5 publications 2021: 4 publications 2022: 1 publication 2023: 4 publications 2024: 1 publication 2025: 3 publications
1973 2025

144 publications in total across all disciplines

View publications per year as a table
Christian Grönroos: publications per year, 1973 to 2025
Year Publications
1973 1
1974 0
1975 0
1976 0
1977 0
1978 1
1979 1
1980 2
1981 0
1982 1
1983 0
1984 2
1985 1
1986 0
1987 0
1988 2
1989 1
1990 4
1991 3
1992 0
1993 1
1994 5
1995 2
1996 4
1997 2
1998 2
1999 4
2000 8
2001 1
2002 2
2003 1
2004 3
2005 1
2006 6
2007 4
2008 5
2009 7
2010 1
2011 5
2012 7
2013 7
2014 7
2015 6
2016 3
2017 8
2018 1
2019 4
2020 5
2021 4
2022 1
2023 4
2024 1
2025 3
Total 144
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Christian Grönroos publications per year - data summary

  • Christian Grönroos, a Business and Management scholar from Hanken School of Economics, has 144 publications recorded across 53 years, from 1973 to 2025.
  • The oldest publication on record dates to 1973 and the most recent to 2025.
  • The most productive years are 2000 and 2017, with 8 publications each.
  • The least productive years with any output are 1973, 1978, 1979, 1982 and others, with 1 publication each.
  • 9 of the 53 years in the span carry no publications at all (1974, 1975, 1976, 1977 and others).
  • The rate of publication averages 2.7 papers per year over the whole span, or 3.3 per year counting only the 44 years with at least one publication.
  • The last 5 years on the chart (2021-2025) hold 13 publications, 9% of the career total.
  • Split into equal eras - 1973-1990: 16 publications (0.9 per year); 1991-2008: 54 publications (3.0 per year); 2009-2025: 74 publications (4.4 per year).
  • Comparing the opening and closing eras, the overall trend of publication is rising.

Christian Grönroos publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Christian Grönroos sits on this spectrum.

No. of scientists
25 50 75 100
Bar chart with 82 bars. Horizontal axis: publications, 35–39 to 436+. Vertical axis: number of scientists, 0 to 122. Most scientists, 122, have 95–99 publications. The last bar groups every scientist with 436 publications or more. The highlighted bar, 140–144 publications, is where this scientist sits. 35–39 publications: 2 scientists 40–44 publications: 2 scientists 45–49 publications: 5 scientists 50–54 publications: 20 scientists 55–59 publications: 39 scientists 60–64 publications: 66 scientists 65–69 publications: 52 scientists 70–74 publications: 80 scientists 75–79 publications: 83 scientists 80–84 publications: 116 scientists 85–89 publications: 94 scientists 90–94 publications: 111 scientists 95–99 publications: 122 scientists 100–104 publications: 104 scientists 105–109 publications: 113 scientists 110–114 publications: 96 scientists 115–119 publications: 97 scientists 120–124 publications: 112 scientists 125–129 publications: 93 scientists 130–134 publications: 79 scientists 135–139 publications: 69 scientists 140–144 publications: 80 scientists 145–149 publications: 81 scientists 150–154 publications: 85 scientists 155–159 publications: 50 scientists 160–164 publications: 74 scientists 165–169 publications: 61 scientists 170–174 publications: 40 scientists 175–179 publications: 44 scientists 180–184 publications: 47 scientists 185–189 publications: 59 scientists 190–194 publications: 35 scientists 195–199 publications: 37 scientists 200–204 publications: 49 scientists 205–209 publications: 48 scientists 210–214 publications: 34 scientists 215–219 publications: 31 scientists 220–224 publications: 37 scientists 225–229 publications: 34 scientists 230–234 publications: 25 scientists 235–239 publications: 28 scientists 240–244 publications: 34 scientists 245–249 publications: 28 scientists 250–254 publications: 23 scientists 255–259 publications: 22 scientists 260–264 publications: 11 scientists 265–269 publications: 16 scientists 270–274 publications: 23 scientists 275–279 publications: 12 scientists 280–284 publications: 16 scientists 285–289 publications: 10 scientists 290–294 publications: 12 scientists 295–299 publications: 12 scientists 300–304 publications: 8 scientists 305–309 publications: 13 scientists 310–314 publications: 13 scientists 315–319 publications: 6 scientists 320–324 publications: 10 scientists 325–329 publications: 9 scientists 330–334 publications: 7 scientists 335–339 publications: 10 scientists 340–344 publications: 10 scientists 345–349 publications: 7 scientists 350–354 publications: 4 scientists 355–359 publications: 10 scientists 360–364 publications: 3 scientists 365–369 publications: 7 scientists 370–374 publications: 2 scientists 375–379 publications: 8 scientists 380–384 publications: 4 scientists 385–389 publications: 5 scientists 390–394 publications: 5 scientists 395–399 publications: 2 scientists 400–404 publications: 2 scientists 405–409 publications: 4 scientists 410–414 publications: 3 scientists 415–419 publications: 2 scientists 420–424 publications: 5 scientists 425–429 publications: 3 scientists 430–434 publications: 1 scientist 435 publications: 1 scientist 436+ publications: 100 scientists
35–39 publications 436+

This scientist: 140 publications — 52nd percentile

52% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 436 publications or more.

View publications distribution as a table
Number of Business and Management scientists by publication count, Research.com 2026 ranking edition. Based on 3,017 ranked scientists.
Publications Scientists This scientist
35–39 2
40–44 2
45–49 5
50–54 20
55–59 39
60–64 66
65–69 52
70–74 80
75–79 83
80–84 116
85–89 94
90–94 111
95–99 122
100–104 104
105–109 113
110–114 96
115–119 97
120–124 112
125–129 93
130–134 79
135–139 69
140–144 80 140
145–149 81
150–154 85
155–159 50
160–164 74
165–169 61
170–174 40
175–179 44
180–184 47
185–189 59
190–194 35
195–199 37
200–204 49
205–209 48
210–214 34
215–219 31
220–224 37
225–229 34
230–234 25
235–239 28
240–244 34
245–249 28
250–254 23
255–259 22
260–264 11
265–269 16
270–274 23
275–279 12
280–284 16
285–289 10
290–294 12
295–299 12
300–304 8
305–309 13
310–314 13
315–319 6
320–324 10
325–329 9
330–334 7
335–339 10
340–344 10
345–349 7
350–354 4
355–359 10
360–364 3
365–369 7
370–374 2
375–379 8
380–384 4
385–389 5
390–394 5
395–399 2
400–404 2
405–409 4
410–414 3
415–419 2
420–424 5
425–429 3
430–434 1
435 1
436+ 100
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Christian Grönroos publication distribution in Business and Management in 2026 - data summary

  • The chart plots the publication count of all 3,017 Business and Management scientists ranked by Research.com in 2026, grouped into 82 ranges running from 35–39 to 436+ publications.
  • Christian Grönroos, a Business and Management scholar from Hanken School of Economics, records 140 publications - the 52nd percentile of the discipline.
  • 52% of ranked Business and Management scientists score the same or lower than Christian Grönroos, and about 48% score higher.
  • The median of the discipline falls in the 135–139 publications range, and Christian Grönroos ranks above the median.
  • The most crowded range is 95–99 publications, holding 122 scientists (4% of the field).
  • 52% of the field sits in the lowest quarter of the value range (up to 135–139 publications), so the distribution is heavily right-skewed and high scores are rare.
  • The final bar has no upper bound: it groups every scientist with 436 publications or more, 100 scientists in all (3% of the field).

Christian Grönroos D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Christian Grönroos sits on this spectrum.

No. of scientists
50 100 150
Bar chart with 60 bars. Horizontal axis: D-Index, 30 to 89+. Vertical axis: number of scientists, 0 to 171. Most scientists, 171, have 32 D-Index. The last bar groups every scientist with 89 D-Index or more. The highlighted bar, 74 D-Index, is where this scientist sits. 30 D-Index: 156 scientists 31 D-Index: 159 scientists 32 D-Index: 171 scientists 33 D-Index: 161 scientists 34 D-Index: 135 scientists 35 D-Index: 124 scientists 36 D-Index: 114 scientists 37 D-Index: 111 scientists 38 D-Index: 103 scientists 39 D-Index: 89 scientists 40 D-Index: 81 scientists 41 D-Index: 97 scientists 42 D-Index: 80 scientists 43 D-Index: 69 scientists 44 D-Index: 68 scientists 45 D-Index: 63 scientists 46 D-Index: 54 scientists 47 D-Index: 69 scientists 48 D-Index: 50 scientists 49 D-Index: 58 scientists 50 D-Index: 54 scientists 51 D-Index: 62 scientists 52 D-Index: 54 scientists 53 D-Index: 43 scientists 54 D-Index: 49 scientists 55 D-Index: 35 scientists 56 D-Index: 40 scientists 57 D-Index: 44 scientists 58 D-Index: 34 scientists 59 D-Index: 29 scientists 60 D-Index: 48 scientists 61 D-Index: 32 scientists 62 D-Index: 30 scientists 63 D-Index: 22 scientists 64 D-Index: 22 scientists 65 D-Index: 19 scientists 66 D-Index: 20 scientists 67 D-Index: 18 scientists 68 D-Index: 17 scientists 69 D-Index: 21 scientists 70 D-Index: 20 scientists 71 D-Index: 19 scientists 72 D-Index: 14 scientists 73 D-Index: 10 scientists 74 D-Index: 16 scientists 75 D-Index: 24 scientists 76 D-Index: 13 scientists 77 D-Index: 19 scientists 78 D-Index: 8 scientists 79 D-Index: 6 scientists 80 D-Index: 4 scientists 81 D-Index: 12 scientists 82 D-Index: 7 scientists 83 D-Index: 7 scientists 84 D-Index: 6 scientists 85 D-Index: 10 scientists 86 D-Index: 4 scientists 87 D-Index: 11 scientists 88 D-Index: 6 scientists 89+ D-Index: 96 scientists
30 D-Index 89+

This scientist: 74 D-Index — 92nd percentile

92% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 89 D-Index or more.

View D-Index distribution as a table
Number of Business and Management scientists by D-index, Research.com 2026 ranking edition. Based on 3,017 ranked scientists.
D-Index Scientists This scientist
30 156
31 159
32 171
33 161
34 135
35 124
36 114
37 111
38 103
39 89
40 81
41 97
42 80
43 69
44 68
45 63
46 54
47 69
48 50
49 58
50 54
51 62
52 54
53 43
54 49
55 35
56 40
57 44
58 34
59 29
60 48
61 32
62 30
63 22
64 22
65 19
66 20
67 18
68 17
69 21
70 20
71 19
72 14
73 10
74 16 74
75 24
76 13
77 19
78 8
79 6
80 4
81 12
82 7
83 7
84 6
85 10
86 4
87 11
88 6
89+ 96
Download as CSV

Christian Grönroos D-index placement in Business and Management in 2026 - data summary

  • The chart plots the discipline H-index (D-index) of all 3,017 Business and Management scientists ranked by Research.com in 2026, grouped into 60 ranges running from 30 to 89+ D-Index.
  • Christian Grönroos, a Business and Management scholar from Hanken School of Economics, records 74 D-Index - the 92nd percentile of the discipline.
  • 92% of ranked Business and Management scientists score the same or lower than Christian Grönroos, and about 8% score higher.
  • The median of the discipline falls in the 42 D-Index range, and Christian Grönroos ranks above the median.
  • The most crowded range is 32 D-Index, holding 171 scientists (6% of the field).
  • 57% of the field sits in the lowest quarter of the value range (up to 44 D-Index), so the distribution is heavily right-skewed and high scores are rare.
  • The final bar has no upper bound: it groups every scientist with 89 D-Index or more, 96 scientists in all (3% of the field).

Research.com Recognitions

  • 2026 - Research.com Business and Management in Finland Leader Award
  • 2025 - Research.com Business and Management in Finland Leader Award
  • 2024 - Research.com Business and Management in Finland Leader Award
  • 2023 - Research.com Business and Management in Finland Leader Award

Overview

Christian Grönroos is affiliated with the Hanken School of Economics in Finland. Their research spans the field of Business, Management and Accounting, with a particular focus on Marketing, Organizational Behavior and Human Resource Management, Management Information Systems, Strategy and Management, as well as Sociology and Political Science.

The subfields in which Grönroos is active include:

  • Marketing
  • Organizational Behavior and Human Resource Management
  • Management Information Systems
  • Strategy and Management
  • Sociology and Political Science

The main topics covered in their work reflect several areas of business and service innovation:

  • Service and Product Innovation
  • Customer Service Quality and Loyalty
  • Quality and Supply Management
  • Consumer Behavior in Brand Consumption and Identification
  • Consumer Retail Behavior Studies
  • Information Systems Theories and Implementation
  • Sustainable Supply Chain Management

Grönroos has published in several academic venues, contributing primarily to journals focused on services and business research. Frequent publication venues include:

  • Journal of Service Theory and Practice
  • Journal of Business Research
  • Journal of Services Marketing
  • Journal of Service Management
  • International Journal of Operations & Production Management

Their recent papers demonstrate involvement in topics related to service marketing, value creation, and operational management. Selected recent works are:

  • "Explaining the servitization paradox: a configurational theory and a performance measurement framework" (2021), International Journal of Operations & Production Management
  • "Value-in-use and service quality: do customers see a difference?" (2020), Journal of Service Theory and Practice
  • "Understanding the value process: Value creation in a luxury service context" (2020), Journal of Business Research
  • "Viewpoint: service marketing research priorities" (2020), Journal of Services Marketing
  • "Towards a Marketing Renaissance: Challenging Underlying Assumptions" (2023), Australasian Marketing Journal (AMJ)

Grönroos has collaborated with various co-authors across their research projects. Frequent co-authors include:

  • Saara Brax
  • Armando Calabrese
  • Nathan Levialdi Ghiron
  • Luigi Tiburzi
  • Gustav Medberg

Best Publications

  • A Service Quality Model and its Marketing Implications

    Christian Grönroos

  • Service Management and Marketing: Customer Management in Service Competition

    Christian Grönroos

  • Service Management and Marketing: A Customer Relationship Management Approach

    Christian Grönroos

  • Keynote paper From marketing mix to relationship marketing ‐ towards a paradigm shift in marketing

    Christian Grönroos

  • The value concept and relationship marketing

    Annika Ravald;Christian Grönroos

  • From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing

    Christian Gronroos

  • Critical service logic: making sense of value creation and co-creation

    Christian Grönroos;Päivi Voima

  • Service logic revisited: who creates value? And who co‐creates?

    Christian Grönroos

  • Service Management and Marketing: Managing the Moments of Truth in Service Competition

    Christian Grönroos

  • Value co-creation in service logic: A critical analysis:

    Christian Grönroos

  • Managing Customer Relationships for Profit: The Dynamics of Relationship Quality

    Kaj Storbacka;Tore Strandvik;Christian Grönroos

  • Strategic Management and Marketing in the Service Sector

    Christian Grönroos

  • Relationship approach to marketing in service contexts: The marketing and organizational behavior interface

    Christian Gronroos

  • The relationship marketing process: communication, interaction, dialogue, value

    Christian Grönroos

  • From Marketing Mix to Relationship Marketing

    Christian Grönroos

  • Adopting a service logic for marketing

    Christian Grönroos

  • An Applied Service Marketing Theory

    Christian Grönroos

  • Value‐driven relational marketing: From products to resources and competencies

    Christian Grönroos

  • Marketing y gestión de servicios: la gestión de los momentos de la verdad y la competencia en los servicios

    Christian Grönroos

  • A Service‐Orientated Approach to Marketing of Services

    C. Gronroos

Frequent Co-Authors

Bo Edvardsson
Bo Edvardsson Karlstad University
Evert Gummesson
Evert Gummesson Stockholm University
Jochen Wirtz
Jochen Wirtz National University of Singapore
Luiz Moutinho
Luiz Moutinho University of Suffolk
Robert F. Lusch
Robert F. Lusch University of Arizona
Stephen L. Vargo
Stephen L. Vargo University of Oklahoma
Jagdish N. Sheth
Jagdish N. Sheth Emory University
Ko de Ruyter
Ko de Ruyter King's College London
Robin Nunkoo
Robin Nunkoo University of Johannesburg

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