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Business and Management
Switzerland
2026
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Business and Management
Sweden
2022

D-Index & Metrics

Business and Management

D-Index
51
Citations
15325
World Ranking
922
National Ranking
9

Research.com Recognitions

  • 2026 - Research.com Business and Management in Switzerland Leader Award
  • 2022 - Research.com Business and Management in Sweden Leader Award

Overview

Heiko Gebauer is affiliated with the Swiss Federal Institute of Aquatic Science and Technology in Switzerland. Their research primarily focuses on Business, Management and Accounting, with significant contributions across various subfields including Marketing, Strategy and Management, Management Science and Operations Research, Management Information Systems, and Organizational Behavior and Human Resource Management.

The research topics covered by Gebauer encompass several themes. These include:

  • Service and Product Innovation
  • Digital Platforms and Economics
  • Big Data and Business Intelligence
  • Customer Service Quality and Loyalty
  • Data Quality and Management
  • Innovation Diffusion and Forecasting
  • Business Strategies and Innovation

Gebauer's frequent co-authors include:

  • Felix Wortmann (8 publications)
  • Claudio Lamprecht (4 publications)
  • Elgar Fleisch (3 publications)
  • Sebastian Haugk (3 publications)
  • Marco Paiola (2 publications)

The publication venues where Gebauer has most frequently contributed are:

  • Industrial Marketing Management (5 publications)
  • Business Horizons (3 publications)
  • Research-Technology Management (2 publications)
  • Journal of Service Management (1 publication)
  • Preprints.org (1 publication)

Notable recent papers authored or co-authored by Gebauer include:

  • Growth paths for overcoming the digitalization paradox, 2020, Business Horizons
  • Digital servitization: Crossing the perspectives of digitization and servitization, 2020, Industrial Marketing Management
  • How to convert digital offerings into revenue enhancement - Conceptualizing business model dynamics through explorative case studies, 2020, Industrial Marketing Management

In addition to these, Gebauer's research appears in collaborative works such as "Internet of things technologies, digital servitization and business model innovation in BtoB manufacturing firms," published in 2020 in Industrial Marketing Management, and "Firm boundaries in servitization: Interplay and repositioning practices," also published in 2020 in Industrial Marketing Management.

Best Publications

  • Overcoming the Service Paradox in Manufacturing Companies

    Heiko Gebauer;Elgar Fleisch;Thomas Friedli

  • Digital servitization business models in ecosystems : A theory of the firm

    Marko Kohtamäki;Marko Kohtamäki;Vinit Parida;Vinit Parida;Pejvak Oghazi;Heiko Gebauer;Heiko Gebauer

  • Servitization and deservitization: Overview, concepts, and definitions

    Christian Kowalkowski;Christian Kowalkowski;Heiko Gebauer;Heiko Gebauer;Bart Kamp;Bart Kamp;Glenn Parry

  • Competitive advantage through service differentiation by manufacturing companies

    Heiko Gebauer;Anders Gustafsson;Lars Witell;Lars Witell

  • Identifying service strategies in product manufacturing companies by exploring environment–strategy configurations

    Heiko Gebauer

  • Absorptive capacity, learning processes and combinative capabilities as determinants of strategic innovation

    Heiko Gebauer;Hagen Worch;Bernhard Truffer

  • Match or Mismatch: Strategy Structure Configurations in the Service Business of Manufacturing Companies

    Heiko Gebauer;Bo Edvardsson;Anders Gustafsson;Lars Witell

  • The relationship between digitalization and servitization: The role of servitization in capturing the financial potential of digitalization

    Marko Kohtamäki;Vinit Parida;Vinit Parida;Pankaj C. Patel;Heiko Gebauer

  • Behavioral implications of the transition process from products to services

    Heiko Gebauer;Thomas Friedli

  • What service transition?: Rethinking established assumptions about manufacturers' service-led growth strategies

    Christian Kowalkowski;Christian Kowalkowski;Charlotta Windahl;Daniel Kindström;Heiko Gebauer

  • Service growth in product firms: Past, present, and future

    Christian Kowalkowski;Christian Kowalkowski;Heiko Gebauer;Heiko Gebauer;Rogelio Oliva

  • Servitization: A contemporary thematic review of four major research streams

    Christopher Raddats;Christian Kowalkowski;Ornella Benedettini;Jamie Burton

  • An investigation of the relationship between behavioral processes, motivation, investments in the service business and service revenue

    Heiko Gebauer;Elgar Fleisch

  • Characterizing service networks for moving from products to solutions

    Heiko Gebauer;Marco Paiola;Nicola Saccani

  • Internet of things technologies, digital servitization and business model innovation in BtoB manufacturing firms

    Marco Paiola;Heiko Gebauer;Heiko Gebauer

  • Success factors for achieving high service revenues in manufacturing companies

    Heiko Gebauer;Thomas Friedli;Elgar Fleisch

  • Exploitation or exploration in service business development? : Insights from a dynamic capabilities perspective

    Thomas Fischer;Heiko Gebauer;Mike Gregory;Guangjie Ren

  • Moving from products to solutions: Strategic approaches for developing capabilities

    Marco Paiola;Nicola Saccani;Marco Perona;Heiko Gebauer

  • Strategy map of servitization

    Rodrigo Rabetino;Marko Kohtamäki;Heiko Gebauer

  • Value co-creation as a determinant of success in public transport services : A study of the Swiss Federal Railway operator (SBB)

    Heiko Gebauer;Mikael Johnson;Bo Enquist

  • Growth paths for overcoming the digitalization paradox

    Heiko Gebauer;Heiko Gebauer;Elgar Fleisch;Elgar Fleisch;Claudio Lamprecht;Felix Wortmann

Frequent Co-Authors

Elgar Fleisch
Elgar Fleisch ETH Zurich
Christian Kowalkowski
Christian Kowalkowski Linköping University
Marko Kohtamäki
Marko Kohtamäki University of Vaasa
Lars Witell
Lars Witell Karlstad University
Anders Gustafsson
Anders Gustafsson BI Norwegian Business School
Bo Edvardsson
Bo Edvardsson Karlstad University
Bernhard Truffer
Bernhard Truffer Swiss Federal Institute of Aquatic Science and Technology
Nicola Saccani
Nicola Saccani University of Brescia
Vinit Parida
Vinit Parida Luleå University of Technology
Eberhard Morgenroth
Eberhard Morgenroth Swiss Federal Institute of Aquatic Science and Technology

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