Gianfranco Walsh

Friedrich Schiller University Jena
Germany

D-Index & Metrics D-index (Discipline H-index) only includes papers and citation values for an examined discipline in contrast to General H-index which accounts for publications across all disciplines.

Discipline name Citations Publications World Ranking National Ranking

Business and Management D-index 44 Citations 10,380 175 World Ranking 774 National Ranking 17

Overview

What are the main themes of his work throughout his whole career to date

Gianfranco Walsh performs multidisciplinary study in the fields of Public relations and Marketing via his papers. With his scientific publications, his incorporates both Marketing and Public relations. The study of Reputation is intertwined with the study of Law in a number of ways. His study in Reputation management extends to Law with its themes. His research on Reputation management frequently links to adjacent areas such as Reputation. He incorporates Perception and Neuroscience in his research. Gianfranco Walsh conducted interdisciplinary study in his works that combined Neuroscience and Perception.

Gianfranco Walsh most often published in these fields:

Gynecology (50.00%)
Public relations (50.00%)
Marketing (50.00%)

This overview was generated by a machine learning system which analysed the scientist’s body of work. If you have any feedback, you can contact us here.

Best Publications

Customer-based corporate reputation of a service firm: scale development and validation

Gianfranco Walsh;Sharon E. Beatty.
(2007)

1197 Citations

Examining the Antecedents and Consequences of Corporate Reputation: A Customer Perspective

Gianfranco Walsh;Vincent Wayne Mitchell;Paul R. Jackson;Sharon E. Beatty.
(2009)

793 Citations

Customer reactions to emotional labor: the roles of employee acting strategies and customer detection accuracy

Markus Groth;Thorsten Hennig-Thurau;Gianfranco Walsh.
(2009)

731 Citations

Gender differences in German consumer decision‐making styles

Vincent-Wayne Mitchell;Gianfranco Walsh.
(2004)

514 Citations

Identification and analysis of moderator variables: investigating the customer satisfaction-loyalty link

Gianfranco Walsh;Heiner Evanschitzky;Maren Wunderlich.
(2008)

370 Citations

Review and future directions of cross-cultural consumer services research

Jingyun Zhang;Sharon E. Beatty;Gianfranco Walsh.
(2008)

358 Citations

The effect of consumer confusion proneness on word of mouth, trust, and customer satisfaction

Gianfranco Walsh;Vincent‐Wayne Mitchell.
(2010)

349 Citations

How do corporate reputation and customer satisfaction impact customer defection? A study of private energy customers in Germany

Gianfranco Walsh;Keith Dinnie;Klaus‐Peter Wiedmann.
(2006)

349 Citations

Towards a Conceptual Model of Consumer Confusion

Vincent-Wayne Mitchell;Gianfranco Walsh;Mo Yamin.
(2005)

335 Citations

Investigating mediators between corporate reputation and customer citizenship behaviors

Boris Bartikowski;Gianfranco Walsh.
(2011)

331 Citations

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Frequent Co-Authors

External Links

Personal Website for Gianfranco Walsh