World's Best Scientists 2026 revealed!

D-Index & Metrics

Business and Management

D-Index
56
Citations
24884
World Ranking
680
National Ranking
22

Gianfranco Walsh publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Gianfranco Walsh sits on this spectrum.

35–39 publications: 2 scientists 40–44 publications: 2 scientists 45–49 publications: 5 scientists 50–54 publications: 20 scientists 55–59 publications: 39 scientists 60–64 publications: 66 scientists 65–69 publications: 52 scientists 70–74 publications: 80 scientists 75–79 publications: 83 scientists 80–84 publications: 115 scientists 85–89 publications: 94 scientists 90–94 publications: 111 scientists 95–99 publications: 122 scientists 100–104 publications: 104 scientists 105–109 publications: 113 scientists 110–114 publications: 96 scientists 115–119 publications: 97 scientists 120–124 publications: 112 scientists 125–129 publications: 93 scientists 130–134 publications: 79 scientists 135–139 publications: 69 scientists 140–144 publications: 80 scientists 145–149 publications: 81 scientists 150–154 publications: 85 scientists 155–159 publications: 50 scientists 160–164 publications: 74 scientists 165–169 publications: 61 scientists 170–174 publications: 40 scientists 175–179 publications: 44 scientists 180–184 publications: 47 scientists 185–189 publications: 59 scientists 190–194 publications: 35 scientists 195–199 publications: 37 scientists 200–204 publications: 49 scientists 205–209 publications: 48 scientists 210–214 publications: 34 scientists 215–219 publications: 31 scientists 220–224 publications: 37 scientists 225–229 publications: 34 scientists 230–234 publications: 25 scientists 235–239 publications: 28 scientists 240–244 publications: 34 scientists 245–249 publications: 28 scientists 250–254 publications: 23 scientists 255–259 publications: 22 scientists 260–264 publications: 11 scientists 265–269 publications: 16 scientists 270–274 publications: 23 scientists 275–279 publications: 12 scientists 280–284 publications: 16 scientists 285–289 publications: 10 scientists 290–294 publications: 12 scientists 295–299 publications: 12 scientists 300–304 publications: 8 scientists 305–309 publications: 13 scientists 310–314 publications: 13 scientists 315–319 publications: 6 scientists 320–324 publications: 10 scientists 325–329 publications: 9 scientists 330–334 publications: 7 scientists 335–339 publications: 10 scientists 340–344 publications: 10 scientists 345–349 publications: 7 scientists 350–354 publications: 4 scientists 355–359 publications: 10 scientists 360–364 publications: 3 scientists 365–369 publications: 7 scientists 370–374 publications: 2 scientists 375–379 publications: 8 scientists 380–384 publications: 4 scientists 385–389 publications: 5 scientists 390–394 publications: 5 scientists 395–399 publications: 2 scientists 400–404 publications: 2 scientists 405–409 publications: 4 scientists 410–414 publications: 3 scientists 415–419 publications: 2 scientists 420–424 publications: 5 scientists 425–429 publications: 3 scientists 430–434 publications: 1 scientists 435 publications: 1 scientists 436+ publications: 100 scientists
35 publications 436+

This scientist: 209 publications — 78th percentile

78% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 436 publications or more.

Gianfranco Walsh D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Gianfranco Walsh sits on this spectrum.

30 D-Index: 156 scientists 31 D-Index: 159 scientists 32 D-Index: 171 scientists 33 D-Index: 161 scientists 34 D-Index: 135 scientists 35 D-Index: 124 scientists 36 D-Index: 114 scientists 37 D-Index: 111 scientists 38 D-Index: 103 scientists 39 D-Index: 89 scientists 40 D-Index: 81 scientists 41 D-Index: 97 scientists 42 D-Index: 80 scientists 43 D-Index: 69 scientists 44 D-Index: 67 scientists 45 D-Index: 63 scientists 46 D-Index: 54 scientists 47 D-Index: 69 scientists 48 D-Index: 50 scientists 49 D-Index: 58 scientists 50 D-Index: 54 scientists 51 D-Index: 62 scientists 52 D-Index: 54 scientists 53 D-Index: 43 scientists 54 D-Index: 49 scientists 55 D-Index: 35 scientists 56 D-Index: 40 scientists 57 D-Index: 44 scientists 58 D-Index: 34 scientists 59 D-Index: 29 scientists 60 D-Index: 48 scientists 61 D-Index: 32 scientists 62 D-Index: 30 scientists 63 D-Index: 22 scientists 64 D-Index: 22 scientists 65 D-Index: 19 scientists 66 D-Index: 20 scientists 67 D-Index: 18 scientists 68 D-Index: 17 scientists 69 D-Index: 21 scientists 70 D-Index: 20 scientists 71 D-Index: 19 scientists 72 D-Index: 14 scientists 73 D-Index: 10 scientists 74 D-Index: 16 scientists 75 D-Index: 24 scientists 76 D-Index: 13 scientists 77 D-Index: 19 scientists 78 D-Index: 8 scientists 79 D-Index: 6 scientists 80 D-Index: 4 scientists 81 D-Index: 12 scientists 82 D-Index: 7 scientists 83 D-Index: 7 scientists 84 D-Index: 6 scientists 85 D-Index: 10 scientists 86 D-Index: 4 scientists 87 D-Index: 11 scientists 88 D-Index: 6 scientists 89+ D-Index: 96 scientists
30 D-Index 89+

This scientist: 56 D-Index — 78th percentile

78% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 89 D-Index or more.

Overview

Gianfranco Walsh is affiliated with Friedrich Schiller University Jena in Germany. Their expertise primarily lies within the field of Business, Management and Accounting, with a focus on several subfields including Marketing, Organizational Behavior and Human Resource Management, Social Psychology, Strategy and Management, and Sociology and Political Science.

Their research covers a range of topics such as Customer Service Quality and Loyalty, Service and Product Innovation, Consumer Behavior in Brand Consumption and Identification, Environmental Sustainability in Business, Sharing Economy and Platforms, Consumer Retail Behavior Studies, and Technostress in Professional Settings.

Gianfranco Walsh has contributed to publications in notable journals and venues. Frequent publication outlets include the International Journal of Electronic Commerce, British Journal of Healthcare Management, Journal of Business Research, Academy of Management Proceedings, and European Management Journal.

Recent papers by Gianfranco Walsh include:

  • Digital presence in service recovery: The interactive effect of customer salutations and employee photographs in email signatures (2022) - Psychology and Marketing
  • Customer integration, fairness perceptions, and silent endurance in digital versus human service interactions (2021) - European Management Journal
  • Scene Sells: Why Spatial Backgrounds Outperform Isolated Product Depictions Online (2020) - International Journal of Electronic Commerce
  • When Faster Online Delivery Backfires: Examining the Negative Consequences of Split Deliveries (2022) - International Journal of Electronic Commerce
  • AFFORDABLE INNOVATION REJECTION ATTITUDES: CONCEPTUALISATION, SCALE DEVELOPMENT, AND VALIDATION (2022) - International Journal of Innovation Management

Gianfranco Walsh has collaborated frequently with several co-authors:

  • Caroline Rothert-Schnell
  • Mario Schaarschmidt
  • Sebastian Böddeker
  • David Dose
  • Daniel Brylla

Best Publications

  • Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet?

    Thorsten Hennig-Thurau;Kevin P. Gwinner;Gianfranco Walsh;Dwayne D. Gremler

  • Electronic Word-of-Mouth: Motives for and Consequences of Reading Customer Articulations on the Internet

    Thorsten Hennig-Thurau;Gianfranco Walsh

  • Customer-based corporate reputation of a service firm: scale development and validation

    Gianfranco Walsh;Sharon E. Beatty

  • Examining the Antecedents and Consequences of Corporate Reputation: A Customer Perspective

    Gianfranco Walsh;Vincent Wayne Mitchell;Paul R. Jackson;Sharon E. Beatty

  • Customer reactions to emotional labor: the roles of employee acting strategies and customer detection accuracy

    Markus Groth;Thorsten Hennig-Thurau;Gianfranco Walsh

  • Gender differences in German consumer decision‐making styles

    Vincent-Wayne Mitchell;Gianfranco Walsh

  • WHAT MAKES MAVENS TICK? EXPLORING THE MOTIVES OF MARKET MAVENS INITIATION OF INFORMATION DIFFUSION

    Gianfranco Walsh;Kevin P. Gwinner;Scott R. Swanson

  • The effect of consumer confusion proneness on word of mouth, trust, and customer satisfaction

    Gianfranco Walsh;Vincent‐Wayne Mitchell

  • Identification and analysis of moderator variables: investigating the customer satisfaction-loyalty link

    Gianfranco Walsh;Heiner Evanschitzky;Maren Wunderlich

  • Investigating mediators between corporate reputation and customer citizenship behaviors

    Boris Bartikowski;Gianfranco Walsh

  • How do corporate reputation and customer satisfaction impact customer defection? A study of private energy customers in Germany

    Gianfranco Walsh;Keith Dinnie;Klaus‐Peter Wiedmann

  • German Consumer Decision‐Making Styles

    Gianfranco Walsh;Vincent-Wayne Mitchell;Thorsten Hennig-Thurau

  • Review and future directions of cross-cultural consumer services research

    Jingyun Zhang;Sharon E. Beatty;Gianfranco Walsh

  • Towards a Conceptual Model of Consumer Confusion

    Vincent-Wayne Mitchell;Gianfranco Walsh;Mo Yamin

  • Emotions, store-environmental cues, store-choice criteria, and marketing outcomes.

    Gianfranco Walsh;Edward Shiu;Louise M. Hassan;Nina Michaelidou

  • The customer-based corporate reputation scale: replication and short form

    Gianfranco Walsh;Sharon E. Beatty;Edward M.K. Shiu

  • Exploring corporate ability and social responsibility associations as antecedents of customer satisfaction cross-culturally

    Gianfranco Walsh;Boris Bartikowski

  • Replicating, validating, and reducing the length of the consumer perceived value scale

    Gianfranco Walsh;Edward Shiu;Louise M. Hassan

  • Consumer Confusion Proneness: Scale Development, Validation, and Application

    Gianfranco Walsh;Thorsten Hennig-Thurau;Vincent-Wayne Mitchell

  • Consumers' decision-making style as a basis for market segmentation

    Gianfranco Walsh;Thorsten Hennig-Thurau;Vincent Wayne-Mitchell;Klaus-Peter Wiedmann

Frequent Co-Authors

Sharon E. Beatty
Sharon E. Beatty University of Alabama
Vincent‐Wayne Mitchell
Vincent‐Wayne Mitchell University of Sydney
Thorsten Hennig-Thurau
Thorsten Hennig-Thurau University of Münster
Gerard Hastings
Gerard Hastings University of Stirling
Heiner Evanschitzky
Heiner Evanschitzky University of Manchester
Dwayne D. Gremler
Dwayne D. Gremler Bowling Green State University
Charles F. Hofacker
Charles F. Hofacker Florida State University
Mark B. Houston
Mark B. Houston Texas Christian University
Fiona Harris
Fiona Harris University of the West of Scotland

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