World's Best Scientists 2026 revealed!
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Business and Management
USA
2026

D-Index & Metrics

Business and Management

D-Index
107
Citations
91465
World Ranking
31
National Ranking
15

Dhruv Grewal publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Dhruv Grewal sits on this spectrum.

35–39 publications: 2 scientists 40–44 publications: 2 scientists 45–49 publications: 5 scientists 50–54 publications: 20 scientists 55–59 publications: 39 scientists 60–64 publications: 66 scientists 65–69 publications: 52 scientists 70–74 publications: 80 scientists 75–79 publications: 83 scientists 80–84 publications: 116 scientists 85–89 publications: 94 scientists 90–94 publications: 111 scientists 95–99 publications: 122 scientists 100–104 publications: 104 scientists 105–109 publications: 113 scientists 110–114 publications: 96 scientists 115–119 publications: 97 scientists 120–124 publications: 112 scientists 125–129 publications: 93 scientists 130–134 publications: 79 scientists 135–139 publications: 69 scientists 140–144 publications: 80 scientists 145–149 publications: 81 scientists 150–154 publications: 85 scientists 155–159 publications: 50 scientists 160–164 publications: 74 scientists 165–169 publications: 61 scientists 170–174 publications: 40 scientists 175–179 publications: 44 scientists 180–184 publications: 47 scientists 185–189 publications: 59 scientists 190–194 publications: 35 scientists 195–199 publications: 37 scientists 200–204 publications: 49 scientists 205–209 publications: 48 scientists 210–214 publications: 34 scientists 215–219 publications: 31 scientists 220–224 publications: 37 scientists 225–229 publications: 34 scientists 230–234 publications: 25 scientists 235–239 publications: 28 scientists 240–244 publications: 34 scientists 245–249 publications: 28 scientists 250–254 publications: 23 scientists 255–259 publications: 22 scientists 260–264 publications: 11 scientists 265–269 publications: 16 scientists 270–274 publications: 23 scientists 275–279 publications: 12 scientists 280–284 publications: 16 scientists 285–289 publications: 10 scientists 290–294 publications: 12 scientists 295–299 publications: 12 scientists 300–304 publications: 8 scientists 305–309 publications: 13 scientists 310–314 publications: 13 scientists 315–319 publications: 6 scientists 320–324 publications: 10 scientists 325–329 publications: 9 scientists 330–334 publications: 7 scientists 335–339 publications: 10 scientists 340–344 publications: 10 scientists 345–349 publications: 7 scientists 350–354 publications: 4 scientists 355–359 publications: 10 scientists 360–364 publications: 3 scientists 365–369 publications: 7 scientists 370–374 publications: 2 scientists 375–379 publications: 8 scientists 380–384 publications: 4 scientists 385–389 publications: 5 scientists 390–394 publications: 5 scientists 395–399 publications: 2 scientists 400–404 publications: 2 scientists 405–409 publications: 4 scientists 410–414 publications: 3 scientists 415–419 publications: 2 scientists 420–424 publications: 5 scientists 425–429 publications: 3 scientists 430–434 publications: 1 scientists 435 publications: 1 scientists 436+ publications: 100 scientists
35 publications 436+

This scientist: 298 publications — 91st percentile

91% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 436 publications or more.

Dhruv Grewal D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Dhruv Grewal sits on this spectrum.

30 D-Index: 156 scientists 31 D-Index: 159 scientists 32 D-Index: 171 scientists 33 D-Index: 161 scientists 34 D-Index: 135 scientists 35 D-Index: 124 scientists 36 D-Index: 114 scientists 37 D-Index: 111 scientists 38 D-Index: 103 scientists 39 D-Index: 89 scientists 40 D-Index: 81 scientists 41 D-Index: 97 scientists 42 D-Index: 80 scientists 43 D-Index: 69 scientists 44 D-Index: 68 scientists 45 D-Index: 63 scientists 46 D-Index: 54 scientists 47 D-Index: 69 scientists 48 D-Index: 50 scientists 49 D-Index: 58 scientists 50 D-Index: 54 scientists 51 D-Index: 62 scientists 52 D-Index: 54 scientists 53 D-Index: 43 scientists 54 D-Index: 49 scientists 55 D-Index: 35 scientists 56 D-Index: 40 scientists 57 D-Index: 44 scientists 58 D-Index: 34 scientists 59 D-Index: 29 scientists 60 D-Index: 48 scientists 61 D-Index: 32 scientists 62 D-Index: 30 scientists 63 D-Index: 22 scientists 64 D-Index: 22 scientists 65 D-Index: 19 scientists 66 D-Index: 20 scientists 67 D-Index: 18 scientists 68 D-Index: 17 scientists 69 D-Index: 21 scientists 70 D-Index: 20 scientists 71 D-Index: 19 scientists 72 D-Index: 14 scientists 73 D-Index: 10 scientists 74 D-Index: 16 scientists 75 D-Index: 24 scientists 76 D-Index: 13 scientists 77 D-Index: 19 scientists 78 D-Index: 8 scientists 79 D-Index: 6 scientists 80 D-Index: 4 scientists 81 D-Index: 12 scientists 82 D-Index: 7 scientists 83 D-Index: 7 scientists 84 D-Index: 6 scientists 85 D-Index: 10 scientists 86 D-Index: 4 scientists 87 D-Index: 11 scientists 88 D-Index: 6 scientists 89+ D-Index: 96 scientists
30 D-Index 89+

This scientist: 107 D-Index — 99th percentile

99% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 89 D-Index or more.

Research.com Recognitions

  • 2026 - Research.com Business and Management in United States Leader Award
  • 2024 - Research.com Business and Management in United States Leader Award
  • 2023 - Research.com Business and Management in United States Leader Award
  • 2022 - Fellow of the American Marketing Association

Overview

Dhruv Grewal is affiliated with Babson College in the United States and focuses their research predominantly within the fields of Business, Management and Accounting, and Social Sciences. Their scholarly work spans a range of topics related to marketing and consumer behavior, with a particular emphasis on the intersection of technology and retail.

The main areas of study in their research include Marketing, Sociology and Political Science, Artificial Intelligence, Organizational Behavior and Human Resource Management, and Information Systems and Management.

The key topics covered in Dhruv Grewal's work are:

  • Consumer Retail Behavior Studies
  • Digital Marketing and Social Media
  • AI in Service Interactions
  • Consumer Behavior in Brand Consumption and Identification
  • Customer Service Quality and Loyalty
  • Technology Adoption and User Behaviour
  • Service and Product Innovation

Dhruv Grewal has published extensively, with frequent appearances in several academic journals. The main publication venues they have contributed to include:

  • Journal of Retailing
  • Journal of the Academy of Marketing Science
  • Journal of Business Research
  • Journal of Marketing Research
  • Journal of Marketing

Recent papers authored by Dhruv Grewal include:

  • Understanding Retail Experiences and Customer Journey Management (2020), Journal of Retailing
  • Artificial intelligence: The light and the darkness (2021), Journal of Business Research

Other notable papers in their research network, though authored by collaborators, include:

  • How artificial intelligence will affect the future of retailing (2021), Journal of Retailing
  • The Fifth Industrial Revolution: How Harmonious Human-Machine Collaboration is Triggering a Retail and Service [R]evolution (2022), Journal of Retailing
  • Digital marketing communication in global marketplaces: A review of extant research, future directions, and potential approaches (2021), International Journal of Research in Marketing

Frequent collaborators in Dhruv Grewal's research include:

  • Abhijit Guha
  • Anne L. Roggeveen
  • Martin Wetzels
  • Elisa B. Schweiger
  • Dennis Herhausen

Dhruv Grewal received recognition as a Fellow of the American Marketing Association in 2022.

Best Publications

  • Effects of Price, Brand, and Store Information on Buyers’ Product Evaluations:

    William B. Dodds;Kent B. Monroe;Dhruv Grewal

  • Effects of Price, Brand, and Store Information on Buyers’ Product Evaluations

    Unknown

  • Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis

    Robert W. Palmatier;Rajiv P. Dant;Dhruv Grewal;Kenneth R. Evans

  • The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions

    Julie Baker;A. Parasuraman;Dhruv Grewal;Glenn B. Voss

  • The impact of technology on the quality-value-loyalty chain: A research agenda

    A. Parasuraman;Dhruv Grewal

  • The Effects of Price-Comparison Advertising on Buyers’ Perceptions of Acquisition Value, Transaction Value, and Behavioral Intentions:

    Dhruv Grewal;Kent B. Monroe;R. Krishnan

  • The influence of store environment on quality inferences and store image

    Julie Baker;Dhruv Grewal;Ananthanarayanan Parasuraman

  • The Effect of Store Name, Brand Name and Price Discounts on Consumers' Evaluations and Purchase Intentions

    Dhruv Grewal;R. Krishnan;Julie Baker;Norm A. Borin

  • Understanding Service Convenience

    Leonard L. Berry;Kathleen Seiders;Dhruv Grewal

  • How artificial intelligence will change the future of marketing

    Thomas Davenport;Abhijit Guha;Dhruv Grewal;Timna Bressgott

  • An experimental approach to making retail store environmental decisions.

    Julie Baker;Michael Levy;Dhruv Grewal

  • Customer Experience Management in Retailing: An Organizing Framework

    Dhruv Grewal;Michael Levy;V. Kumar

  • Challenges and opportunities in multichannel customer management

    Scott A. Neslin;Dhruv Grewal;Robert Leghorn;Venkatesh Shankar

  • Marketing Research

    Dhruv Grewal;A. Parasuraman

  • Assessing the predictive validity of two methods of measuring self-image congruence

    M. Joseph Sirgy;Dhruv Grewal;Tamara F. Mangleburg;Jae-Ok Park

  • The Future of Retailing

    Dhruv Grewal;Anne L. Roggeveen;Jens Nordfält

  • Customer Experience Management in Retailing: Understanding the Buying Process

    Nancy M. Puccinelli;Ronald C. Goodstein;Dhruv Grewal;Robert Price

  • Do Satisfied Customers Buy More? Examining Moderating Influences in a Retailing Context:

    Kathleen Seiders;Glenn B. Voss;Dhruv Grewal;Andrea L. Godfrey

  • Consumer satisfaction and perceived quality : complementary or divergent constructs ?

    Jerry B. Gotlieb;Dhruv Grewal;Stephen W. Brown

  • A Comparative Longitudinal Analysis of Theoretical Perspectives of Interorganizational Relationship Performance

    Robert W. Palmatier;Rajiv P. Dant;Dhruv Grewal

  • Determinants of online channel use and overall satisfaction with a relational, multichannel service provider

    Mitzi M. Montoya-Weiss;Glenn B. Voss;Dhruv Grewal

  • Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis

    Robert W. Palmatier;Rajiv P. Dant;Dhruv Grewal;Kenneth R. Evans;Kenneth R. Evans

Frequent Co-Authors

Anne L. Roggeveen
Anne L. Roggeveen Babson College
Ko de Ruyter
Ko de Ruyter King's College London
Martin Wetzels
Martin Wetzels EDHEC Business School
Kent B. Monroe
Kent B. Monroe University of Illinois at Urbana-Champaign
Praveen K. Kopalle
Praveen K. Kopalle Dartmouth College
Abhijit Biswas
Abhijit Biswas Wayne State University
Ananthanarayanan Parasuraman
Ananthanarayanan Parasuraman University of Miami
Rajiv P. Dant
Rajiv P. Dant University of Oklahoma
Kusum L. Ailawadi
Kusum L. Ailawadi Dartmouth College
Robert W. Palmatier
Robert W. Palmatier University of Washington

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