World's Best Scientists 2026 revealed!

D-Index & Metrics

Business and Management

D-Index
38
Citations
8213
World Ranking
1838
National Ranking
55

Best Publications

  • Social Identity and the Service-Profit Chain

    Christian Homburg;Jan Wieseke;Wayne D. Hoyer

  • Identity and the Extra Mile: Relationships between Organizational Identification and Organizational Citizenship Behaviour

    Rolf van Dick;Rolf van Dick;Michael W. Grojean;Oliver Christ;Jan Wieseke

  • The Role of Leaders in Internal Marketing

    Jan Wieseke;Michael Ahearne;Son K. Lam;Rolf van Dick

  • Implementing the Marketing Concept at the Employee–Customer Interface: The Role of Customer Need Knowledge

    Christian Homburg;Jan Wieseke;Torsten Bornemann

  • On the Role of Empathy in Customer-Employee Interactions

    Jan Wieseke;Anja Geigenmüller;Florian Kraus

  • Interactive Effects of Work Group and Organizational Identification on Job Satisfaction and Extra-Role Behavior.

    Rolf van Dick;Rolf van Dick;Daan van Knippenberg;Rudolf Kerschreiter;Guido Hertel

  • Continuity and Change in Mergers and Acquisitions: A Social Identity Case Study of a German Industrial Merger*

    Johannes Ullrich;Jan Wieseke;Rolf Van Dick

  • Warm Glow or Extra Charge? The Ambivalent Effect of Corporate Social Responsibility Activities on Customers’ Perceived Price Fairness

    Johannes Habel;Laura Marie Schons;Sascha Alavi;Jan Wieseke

  • Relationships between leader and follower organizational identification and implications for follower attitudes and behaviour

    Rolf Van Dick;Rolf Van Dick;Giles Hirst;Michael W. Grojean;Jan Wieseke

  • Marketing Performance Measurement Systems: Does Comprehensiveness Really Improve Performance?:

    Christian Homburg;Martin Artz;Jan Wieseke

  • Scrooge Posing as Mother Teresa: How Hypocritical Social Responsibility Strategies Hurt Employees and Firms

    Sabrina Scheidler;Laura Marie Edinger-Schons;Jelena Spanjol;Jan Wieseke

  • Customer Satisfaction, Analyst Stock Recommendations, and Firm Value

    Xueming Luo;Christian Homburg;Jan Wieseke

  • Social influence on salespeople’s adoption of sales technology: a multilevel analysis

    Christian Homburg;Jan Wieseke;Christina Kuehnl

  • Willing to Pay More, Eager to Pay Less: The Role of Customer Loyalty in Price Negotiations:

    Jan Wieseke;Sascha Alavi;Johannes Habel

  • Footprints in the Sands of Time: A Comparative Analysis of the Effectiveness of Customer Satisfaction and Customer–Company Identification over Time:

    Till Haumann;Benjamin Quaiser;Jan Wieseke;Mario Rese

  • Organizational identification as a determinant of customer orientation in service organizations

    Jan Wieseke;Johannes Ullrich;Oliver Christ;Rolf Van Dick;Rolf Van Dick

  • Engaging Customers in Coproduction Processes: How Value-Enhancing and Intensity-Reducing Communication Strategies Mitigate the Negative Effects of Coproduction Intensity:

    Till Haumann;Pascal Güntürkün;Laura Marie Schons;Jan Wieseke

  • The Identity‐Matching Principle: Corporate and Organizational Identification in a Franchising System

    Johannes Ullrich;Jan Wieseke;Oliver Christ;Martin Schulze

  • Frontline Employees as Corporate Social Responsibility (CSR) Ambassadors: A Quasi-Field Experiment

    Laura Marie Edinger-Schons;Lars Lengler-Graiff;Sabrina Scheidler;Jan Wieseke

  • Implementing the Marketing Concept at the Employee-Customer Interface: The Role of Customer Need Knowledge

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