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Business and Management

D-Index
43
Citations
8254
World Ranking
1420
National Ranking
228

Overview

Eleonora Pantano is affiliated with the University of Bristol in the United Kingdom and conducts research primarily within the fields of business, management, and social sciences. Their scholarly work focuses on marketing, sociology and political science, strategy and management, information systems and management, and artificial intelligence.

Their research contributions emphasize consumer retail behavior, digital marketing and social media, and consumer behavior in brand consumption and identification. Other notable topics include technology adoption and user behavior, artificial intelligence in service interactions, diverse aspects of tourism research, and death anxiety and social exclusion.

Frequent co-authors collaborating with Eleonora Pantano include Daniele Scarpi, Davit Marikyan, Gabriele Pizzi, Nikolaos Stylos, and Charles Dennis.

Publication venues where Pantano's work is regularly featured consist of:

  • Journal of Business Research
  • Journal of Retailing and Consumer Services
  • International Journal of Retail & Distribution Management
  • PsycTESTS Dataset
  • Psychology and Marketing

Some of the recent papers authored or co-authored by Pantano include:

  • "Competing during a pandemic? Retailers' ups and downs during the COVID-19 outbreak" (2020, Journal of Business Research)
  • "Forecasting artificial intelligence on online customer assistance: Evidence from chatbot patents analysis" (2020, Journal of Retailing and Consumer Services)
  • "Artificial intelligence and the new forms of interaction: Who has the control when interacting with a chatbot?" (2020, Journal of Business Research)
  • "I, Robot, You, Consumer: Measuring Artificial Intelligence Types and their Effect on Consumers Emotions in Service" (2022, Journal of Service Research)
  • "Digital transformation: A multidisciplinary perspective and future research agenda" (2024, International Journal of Consumer Studies)

Best Publications

  • Competing during a pandemic? Retailers' ups and downs during the COVID-19 outbreak.

    Eleonora Pantano;Gabriele Pizzi;Daniele Scarpi;Charles Dennis

  • Enhancing the online decision-making process by using augmented reality: A two country comparison of youth markets

    Eleonora Pantano;Alexandra Rese;Daniel Baier

  • Engaging consumers on new integrated multichannel retail settings: challenges for retailers

    Eleonora Pantano;Eleonora Pantano;Milena Viassone

  • The effect of mobile retailing on consumers' purchasing experiences

    Eleonora Pantano;Constantinos-Vasilios Priporas

  • Social network for the choice of tourist destination: attitude and behavioural intention.

    Loredana Di Pietro;Francesca Di Virgilio;Eleonora Pantano

  • Innovation drivers in retail industry

    Eleonora Pantano

  • What is smart for retailing

    Eleonora Pantano;Eleonora Pantano;Harry Timmermans

  • Modeling innovative points of sales through virtual and immersive technologies

    Eleonora Pantano;Rocco Servidio

  • Entertainment in retailing: The influences of advanced technologies

    Eleonora Pantano;Giuseppe Naccarato

  • Understanding Consumer’s Acceptance of Technology-Based Innovations in Retailing

    Eleonora Pantano;Loredana Di Pietro

  • Forecasting artificial intelligence on online customer assistance: Evidence from chatbot patents analysis

    Eleonora Pantano;Eleonora Pantano;Gabriele Pizzi;Gabriele Pizzi

  • Demand pull and technology push perspective in technology-based innovations for the points of sale: the retailers evaluation

    Eleonora Pantano;Milena Viassone

  • Artificial intelligence and the new forms of interaction: Who has the control when interacting with a chatbot?

    Gabriele Pizzi;Daniele Scarpi;Eleonora Pantano

  • To immerse or not? Experimenting with two virtual retail environments

    Savvas Papagiannidis;Eleonora Pantano;Eric Wing Kuen See-To;Charles Dennis

  • ‘You will like it!’ using open data to predict tourists' response to a tourist attraction

    Eleonora Pantano;Constantinos-Vasilios Priporas;Nikolaos Stylos

  • An empirical investigation of social network influence on consumer purchasing decision: The case of Facebook

    Loredana Di Pietro;Eleonora Pantano

  • A new approach to retailing for successful competition in the new smart scenario

    Eleonora Pantano;Constantinos Vasilios Priporas;Charles Dennis

  • Modelling the determinants of a simulated experience in a virtual retail store and users’ product purchasing intentions

    Savvas Papagiannidis;Eleonora Pantano;Eric W.K. See-To;Michael Bourlakis

  • Who is innovating? An exploratory research of digital technologies diffusion in retail industry

    Eleonora Pantano;Virginia Vannucci

  • Does innovation-orientation lead to retail industry growth? Empirical evidence from patent analysis

    Eleonora Pantano;Constantinos-Vasilios Priporas;Stefano Sorace;Gianpaolo Iazzolino

  • Engaging consumer through the storefront: evidences from integrating interactive technologies

    Eleonora Pantano

Frequent Co-Authors

Charles Dennis
Charles Dennis Newcastle University
Bang Nguyen
Bang Nguyen Oxford Brookes University
Pantea Foroudi
Pantea Foroudi Brunel University London
Harry Timmermans
Harry Timmermans Eindhoven University of Technology
Philip J. Kitchen
Philip J. Kitchen ICN Business School
Gary Warnaby
Gary Warnaby Manchester Metropolitan University
T.C. Melewar
T.C. Melewar Middlesex University
Michael Bourlakis
Michael Bourlakis Cranfield University
Bill Merrilees
Bill Merrilees Griffith University

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