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Social Sciences and Humanities
Korea
2022

D-Index & Metrics

Business and Management

D-Index
45
Citations
65543
World Ranking
1238
National Ranking
11

Research.com Recognitions

  • 2022 - Research.com Social Sciences and Humanities in Korea Leader Award

Overview

Youjae Yi is affiliated with Seoul National University in South Korea and specializes in the fields of Business, Management, and Accounting. Their research primarily focuses on Marketing but also spans related subfields such as Sociology and Political Science, Social Psychology, Organizational Behavior and Human Resource Management, and Statistics and Probability.

Their scholarly output covers a range of topics including Customer Service Quality and Loyalty, Consumer Retail Behavior Studies, Cultural Differences and Values, Social and Intergroup Psychology, Consumer Behavior in Brand Consumption and Identification, AI in Service Interactions, and Digital Marketing and Social Media.

Frequent publication venues for Youjae Yi include Psychology and Marketing, Journal of Business Research, Journal of Retailing and Consumer Services, Total Quality Management & Business Excellence, and ASIA MARKETING JOURNAL. These venues reflect a strong presence in the marketing and service research fields.

Recent papers authored or coauthored by Youjae Yi include the following:

  • The impact of self-service versus interpersonal contact on customer-brand relationship in the time of frontline technology infusion, 2021, Psychology and Marketing
  • When the American dream fails: The effect of perceived economic inequality on present-oriented behavior, 2020, Psychology and Marketing
  • Humans Vs. Service Robots as Social Actors in Persuasion Settings, 2024, Journal of Service Research
  • Is a gift on sale "heart-discounted"? Givers' misprediction on the value of discounted gifts and the influence of service robots, 2021, Journal of Retailing and Consumer Services
  • When people low in social class become a persuasive source of communication: Social class of other donors and charitable donations, 2020, Journal of Business Research

Among frequent coauthors are Sang-June Park, Yongju Kwon, Hyuna Bak, and Jihye Park. These collaborators have contributed to various publications across multiple years, indicating established research partnerships.

Best Publications

  • On the evaluation of structural equation models

    Richard P. Bagozzi;Youjae Yi

  • Assessing Construct Validity in Organizational Research

    Richard P. Bagozzi;Youjae Yi;Lynn W. Phillips

  • Specification, evaluation, and interpretation of structural equation models

    Richard P. Bagozzi;Youjae Yi

  • A Critical review of consumer satisfaction

    Youjae Yi

  • Customer value co-creation behavior: scale development and validation

    Youjae Yi;Taeshik Gong

  • Effects of Loyalty Programs on Value Perception, Program Loyalty, and Brand Loyalty

    Youjae Yi;Hoseong Jeon

  • Multitrait-Multimethod Matrices in Consumer Research

    Richard P. Bagozzi;Youjae Yi

  • Multitrait-Multimethod Matrices in Consumer Research

    Richard P. Bagozzi;Youjae Yi

  • What influences the relationship between customer satisfaction and repurchase intention? Investigating the effects of adjusted expectations and customer loyalty

    Youjae Yi;Suna La

  • On the use of structural equation models in experimental designs

    Richard P. Bagozzi;Youjae Yi

  • State versus Action Orientation and the Theory of Reasoned Action: An Application to Coupon Usage

    Richard P. Bagozzi;Hans Baumgartner;Youjae Yi

  • Cognitive and affective priming effects of the context for print advertisements

    Youjae Yi

  • An investigation into the role of intentions as mediators of the attitude-behavior relationship

    Richard P. Bagozzi;Johann Baumgartner;Youjae Yi

  • The degree of intention formation as a moderator of the attitude-behavior relationship

    Richard P. Bagozzi;Youjae Yi

  • Customer participation and citizenship behavioral influences on employee performance, satisfaction, commitment, and turnover intention

    Youjae Yi;Rajan Nataraajan;Taeshik Gong

  • When Brand Attitudes Affect the Customer Satisfaction‐Loyalty Relation: The Moderating Role of Product Involvement

    Unknown

  • The Effects of Contextual Priming in Print Advertisements

    Youjae Yi

  • The effects of customer justice perception and affect on customer citizenship behavior and customer dysfunctional behavior

    Youjae Yi;Taeshik Gong

  • Representation of measurement error in marketing variables: Review of approaches and extension to three-facet designs

    Richard P. Bagozzi;Youjae Yi;Kent D. Nassen

  • The Determinants of Consumer Satisfaction: the Moderating Role of Ambiguity

    Youjae Yi

  • Contextual Priming Effects in Print Advertisements: The Moderating Role of Prior Knowledge

    Youjae Yi

  • The effect of service quality on customer satisfaction, loyalty, and happiness in five Asian countries

    Taeshik Gong;Youjae Yi

  • The impact of other customers on customer citizenship behavior

    Youjae Yi;Taeshik Gong;Hyojin Lee

Frequent Co-Authors

Richard P. Bagozzi
Richard P. Bagozzi University of Michigan–Ann Arbor
L. J. Shrum
L. J. Shrum Hautes Etudes Commerciales de Paris
Claes Fornell
Claes Fornell University of Michigan–Ann Arbor
Hans Baumgartner
Hans Baumgartner Pennsylvania State University
Barry L. Bayus
Barry L. Bayus University of North Carolina at Chapel Hill
Jin Nam Choi
Jin Nam Choi Seoul National University

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