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Business and Management
Turkey
2022

D-Index & Metrics

Business and Management

D-Index
46
Citations
13380
World Ranking
1202
National Ranking
186

Research.com Recognitions

  • 2022 - Research.com Business and Management in Turkey Leader Award
  • The Science Academy Society of Turkey - Bilim Akademisi Business Administration
  • The Science Academy Society of Turkey - Bilim Akademisi Business Administration
  • The Science Academy Society of Turkey - Bilim Akademisi Business Administration

Overview

Bulent Menguc is affiliated with the University of Leeds in the United Kingdom. Their research primarily focuses on the broad field of Business, Management and Accounting, with significant work in subfields including Organizational Behavior and Human Resource Management, Strategy and Management, Marketing, Sociology and Political Science, and Management Information Systems.

The scientist's work covers various topics, including:

  • Job Satisfaction and Organizational Behavior
  • Innovation and Knowledge Management
  • International Business and FDI
  • Customer Service Quality and Loyalty
  • Service and Product Innovation
  • Workplace Violence and Bullying
  • Emotional Labor in Professions

Bulent Menguc has published research in a range of academic journals, with frequent contributions to:

  • Journal of Service Research
  • Service Industries Journal
  • International Marketing Review
  • Journal of International Business Studies
  • Öneri Dergisi

Recent publications include:

  • Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions, 2020, Journal of Service Research
  • Conflict-solving as a mediator between customer incivility and service performance, 2022, Service Industries Journal
  • The missing link between analytics readiness and service firm performance, 2021, Service Industries Journal
  • Managers' process thinking skills, dynamic capabilities and performance in export ventures, 2023, International Marketing Review
  • Will you speak up for me? Inducing retail store managers' engagement with MNCs' brands across cultures, 2023, Journal of International Business Studies

Frequent co-authors collaborating with Bulent Menguc include:

  • Seigyoung Auh
  • Aypar Uslu
  • Fatima Wang
  • Frauke Mattison Thompson
  • Preethika Sainam

Recognition in the field includes receiving an award from The Science Academy Society of Turkey - Bilim Akademisi in the domain of Business Administration.

Best Publications

  • Balancing exploration and exploitation: The moderating role of competitive intensity

    Seigyoung Auh;Bulent Menguc

  • CREATING A FIRM-LEVEL DYNAMIC CAPABILITY THROUGH CAPITALIZING ON MARKET ORIENTATION AND INNOVATIVENESS

    Bulent Menguc;Seigyoung Auh

  • The employee-organization relationship, organizational citizenship behaviors, and superior service quality

    Simon J Bell;Bulent Menguc

  • Challenges of the “green imperative”: a natural resource-based approach to the environmental orientation–business performance relationship

    Bulent Menguc;Lucie K. Ozanne

  • The implications of socialization and integration in supply chain management

    Paul D. Cousins;Bulent Menguc

  • Just entrepreneurial enough: the moderating effect of entrepreneurship on the relationship between market orientation and performance

    Shahid N. Bhuian;Bulent Menguc;Simon J. Bell

  • The Interactive Effect of Internal and External Factors on a Proactive Environmental Strategy and its Influence on a Firm's Performance

    Bulent Menguc;Seigyoung Auh;Lucie Ozanne

  • Corporate reputation, stakeholders and the social performance-financial performance relationship

    Benjamin A. Neville;Simon J. Bell;Bülent Mengüç

  • Stakeholder multiplicity: Toward an understanding of the interactions between stakeholders

    Benjamin A. Neville;Bulent Menguc

  • To be engaged or not to be engaged: The antecedents and consequences of service employee engagement

    Bulent Menguc;Seigyoung Auh;Michelle Fisher;Abeer Haddad

  • Customer and Supplier Involvement in Design: The Moderating Role of Incremental and Radical Innovation Capability

    Bulent Menguc;Seigyoung Auh;Peter Yannopoulos

  • When customers disappoint: A model of relational internal marketing and customer complaints

    Simon J. Bell;Bülent Mengüç;Sara L. Stefani

  • Transformational leadership and market orientation: Implications for the implementation of competitive strategies and business unit performance

    Bulent Menguc;Seigyoung Auh;Eric Shih

  • Development and return on execution of product innovation capabilities: The role of organizational structure

    Bulent Menguc;Seigyoung Auh

  • Top management team diversity and innovativeness: The moderating role of interfunctional coordination

    Seigyoung Auh;Bulent Menguc

  • The asymmetric moderating role of market orientation on the ambidexterity–firm performance relationship for prospectors and defenders

    Bulent Menguc;Seigyoung Auh

  • Revisiting firm characteristics, strategy, and export performance relationship

    David L Dean;Bülent Mengüç;Christopher Paul Myers

  • Subsidiary size and the level of subsidiary autonomy in multinational corporations: a quadratic model investigation of Australian subsidiaries

    Stewart Johnston;Bulent Menguc

  • Stressors and job outcomes in sales: a triphasic model versus a linear-quadratic-interactive model

    Shahid N. Bhuian;Bulent Menguc;Rene Borsboom

  • Performance implications of the direct and moderating effects of centralization and formalization on customer orientation

    Seigyoung Auh;Bulent Menguc

Frequent Co-Authors

Seigyoung Auh
Seigyoung Auh Arizona State University
Lucie K. Ozanne
Lucie K. Ozanne University of Canterbury
Constantine S. Katsikeas
Constantine S. Katsikeas University of Leeds
Paul D. Cousins
Paul D. Cousins University of Liverpool
Jan B. Heide
Jan B. Heide University of Wisconsin–Madison
David E. Bowen
David E. Bowen Arizona State University
Paul Tracey
Paul Tracey University of Cambridge
Dirk De Clercq
Dirk De Clercq Brock University

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