World's Best Scientists 2026 revealed!

D-Index & Metrics

Business and Management

D-Index
42
Citations
11551
World Ranking
1468
National Ranking
620

Seigyoung Auh publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Seigyoung Auh sits on this spectrum.

35–39 publications: 2 scientists 40–44 publications: 2 scientists 45–49 publications: 5 scientists 50–54 publications: 20 scientists 55–59 publications: 39 scientists 60–64 publications: 66 scientists 65–69 publications: 52 scientists 70–74 publications: 80 scientists 75–79 publications: 83 scientists 80–84 publications: 116 scientists 85–89 publications: 94 scientists 90–94 publications: 111 scientists 95–99 publications: 122 scientists 100–104 publications: 104 scientists 105–109 publications: 113 scientists 110–114 publications: 96 scientists 115–119 publications: 97 scientists 120–124 publications: 112 scientists 125–129 publications: 93 scientists 130–134 publications: 79 scientists 135–139 publications: 69 scientists 140–144 publications: 80 scientists 145–149 publications: 81 scientists 150–154 publications: 85 scientists 155–159 publications: 50 scientists 160–164 publications: 74 scientists 165–169 publications: 61 scientists 170–174 publications: 40 scientists 175–179 publications: 44 scientists 180–184 publications: 47 scientists 185–189 publications: 59 scientists 190–194 publications: 35 scientists 195–199 publications: 37 scientists 200–204 publications: 49 scientists 205–209 publications: 48 scientists 210–214 publications: 34 scientists 215–219 publications: 31 scientists 220–224 publications: 37 scientists 225–229 publications: 34 scientists 230–234 publications: 25 scientists 235–239 publications: 28 scientists 240–244 publications: 34 scientists 245–249 publications: 28 scientists 250–254 publications: 23 scientists 255–259 publications: 22 scientists 260–264 publications: 11 scientists 265–269 publications: 16 scientists 270–274 publications: 23 scientists 275–279 publications: 12 scientists 280–284 publications: 16 scientists 285–289 publications: 10 scientists 290–294 publications: 12 scientists 295–299 publications: 12 scientists 300–304 publications: 8 scientists 305–309 publications: 13 scientists 310–314 publications: 13 scientists 315–319 publications: 6 scientists 320–324 publications: 10 scientists 325–329 publications: 9 scientists 330–334 publications: 7 scientists 335–339 publications: 10 scientists 340–344 publications: 10 scientists 345–349 publications: 7 scientists 350–354 publications: 4 scientists 355–359 publications: 10 scientists 360–364 publications: 3 scientists 365–369 publications: 7 scientists 370–374 publications: 2 scientists 375–379 publications: 8 scientists 380–384 publications: 4 scientists 385–389 publications: 5 scientists 390–394 publications: 5 scientists 395–399 publications: 2 scientists 400–404 publications: 2 scientists 405–409 publications: 4 scientists 410–414 publications: 3 scientists 415–419 publications: 2 scientists 420–424 publications: 5 scientists 425–429 publications: 3 scientists 430–434 publications: 1 scientists 435 publications: 1 scientists 436+ publications: 100 scientists
35 publications 436+

This scientist: 79 publications — 12th percentile

12% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 436 publications or more.

Seigyoung Auh D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Seigyoung Auh sits on this spectrum.

30 D-Index: 156 scientists 31 D-Index: 159 scientists 32 D-Index: 171 scientists 33 D-Index: 161 scientists 34 D-Index: 135 scientists 35 D-Index: 124 scientists 36 D-Index: 114 scientists 37 D-Index: 111 scientists 38 D-Index: 103 scientists 39 D-Index: 89 scientists 40 D-Index: 81 scientists 41 D-Index: 97 scientists 42 D-Index: 80 scientists 43 D-Index: 69 scientists 44 D-Index: 68 scientists 45 D-Index: 63 scientists 46 D-Index: 54 scientists 47 D-Index: 69 scientists 48 D-Index: 50 scientists 49 D-Index: 58 scientists 50 D-Index: 54 scientists 51 D-Index: 62 scientists 52 D-Index: 54 scientists 53 D-Index: 43 scientists 54 D-Index: 49 scientists 55 D-Index: 35 scientists 56 D-Index: 40 scientists 57 D-Index: 44 scientists 58 D-Index: 34 scientists 59 D-Index: 29 scientists 60 D-Index: 48 scientists 61 D-Index: 32 scientists 62 D-Index: 30 scientists 63 D-Index: 22 scientists 64 D-Index: 22 scientists 65 D-Index: 19 scientists 66 D-Index: 20 scientists 67 D-Index: 18 scientists 68 D-Index: 17 scientists 69 D-Index: 21 scientists 70 D-Index: 20 scientists 71 D-Index: 19 scientists 72 D-Index: 14 scientists 73 D-Index: 10 scientists 74 D-Index: 16 scientists 75 D-Index: 24 scientists 76 D-Index: 13 scientists 77 D-Index: 19 scientists 78 D-Index: 8 scientists 79 D-Index: 6 scientists 80 D-Index: 4 scientists 81 D-Index: 12 scientists 82 D-Index: 7 scientists 83 D-Index: 7 scientists 84 D-Index: 6 scientists 85 D-Index: 10 scientists 86 D-Index: 4 scientists 87 D-Index: 11 scientists 88 D-Index: 6 scientists 89+ D-Index: 96 scientists
30 D-Index 89+

This scientist: 42 D-Index — 52nd percentile

52% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 89 D-Index or more.

Overview

Seigyoung Auh is affiliated with Arizona State University in the United States and has contributed extensively to the field of Business, Management and Accounting, with a focus on various subfields such as Organizational Behavior and Human Resource Management, Strategy and Management, Sociology and Political Science, Applied Psychology, and Marketing.

The scientist's work encompasses several research topics including:

  • Job Satisfaction and Organizational Behavior
  • Customer Service Quality and Loyalty
  • Behavioral Health and Interventions
  • Innovation and Knowledge Management
  • Service and Product Innovation
  • Workplace Violence and Bullying
  • Emotional Labor in Professions

Recent papers authored or co-authored by Seigyoung Auh highlight their research interests and areas of expertise:

  • Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions, 2020, Journal of Service Research
  • Conflict-solving as a mediator between customer incivility and service performance, 2022, Service Industries Journal
  • The missing link between analytics readiness and service firm performance, 2021, Service Industries Journal

In addition, Seigyoung Auh has contributed to multi-author works where related research topics intersect, such as the paper titled "Learning Outside the Classroom During a Pandemic: Evidence from an Artificial Intelligence-Based Education App," 2022, published in Management Science, and "Don't give me just positive feedback: How positive and negative feedback can increase feedback-based goal setting and proactive customer service behavior," 2024, in the Journal of the Academy of Marketing Science.

Frequent co-authors collaborating with Seigyoung Auh include:

  • Bülent Mengüç
  • Sang Pil Han
  • Aypar Uslu
  • Julian Lehmann
  • Heewon Chae

The majority of Seigyoung Auh's research outputs have appeared in notable academic journals such as:

  • Journal of Service Research
  • Service Industries Journal
  • Management Science
  • Journal of the Academy of Marketing Science
  • Academy of Management Proceedings

Best Publications

  • Co-production and customer loyalty in financial services

    Seigyoung Auh;Simon J. Bell;Colin S. McLeod;Eric Shih

  • Balancing exploration and exploitation: The moderating role of competitive intensity

    Seigyoung Auh;Bulent Menguc

  • CREATING A FIRM-LEVEL DYNAMIC CAPABILITY THROUGH CAPITALIZING ON MARKET ORIENTATION AND INNOVATIVENESS

    Bulent Menguc;Seigyoung Auh

  • Customer relationship dynamics: Service quality and customer loyalty in the context of varying levels of customer expertise and switching costs

    Simon J. Bell;Seigyoung Auh;Karen Smalley

  • The Interactive Effect of Internal and External Factors on a Proactive Environmental Strategy and its Influence on a Firm's Performance

    Bulent Menguc;Seigyoung Auh;Lucie Ozanne

  • To be engaged or not to be engaged: The antecedents and consequences of service employee engagement

    Bulent Menguc;Seigyoung Auh;Michelle Fisher;Abeer Haddad

  • Customer and Supplier Involvement in Design: The Moderating Role of Incremental and Radical Innovation Capability

    Bulent Menguc;Seigyoung Auh;Peter Yannopoulos

  • The application of the technology acceptance model under different cultural contexts: : the case of online shopping adoption

    Abdul R. Ashraf;Narongsak (Tek) Thongpapanl;Seigyoung Auh

  • Transformational leadership and market orientation: Implications for the implementation of competitive strategies and business unit performance

    Bulent Menguc;Seigyoung Auh;Eric Shih

  • Compatibility Effects in Evaluations of Satisfaction and Loyalty

    Seigyoung Auh;Michael D. Johnson

  • Development and return on execution of product innovation capabilities: The role of organizational structure

    Bulent Menguc;Seigyoung Auh

  • Top management team diversity and innovativeness: The moderating role of interfunctional coordination

    Seigyoung Auh;Bulent Menguc

  • The asymmetric moderating role of market orientation on the ambidexterity–firm performance relationship for prospectors and defenders

    Bulent Menguc;Seigyoung Auh

  • Employees' affective commitment to change: The key to successful CRM implementation

    Philip Shum;Liliana Bove;Seigyoung Auh

  • The effects of entrepreneurial orientation, market orientation, and marketing subunit influence on firm performance

    Omar Merlo;Seigyoung Auh

  • Performance implications of the direct and moderating effects of centralization and formalization on customer orientation

    Seigyoung Auh;Bulent Menguc

  • The effects of soft and hard service attributes on loyalty: the mediating role of trust

    Seigyoung Auh

  • Acta Non Verba? The Role of Customer Participation and Word of Mouth in the Relationship Between Service Firms’ Customer Satisfaction and Sales Performance

    Andreas B. Eisingerich;Seigyoung Auh;Omar Merlo

  • The influence of top management team functional diversity on strategic orientations: The moderating role of environmental turbulence and inter-functional coordination

    Seigyoung Auh;Bulent Menguc

  • Customer knowledge creation capability and performance in sales teams

    Bulent Menguc;Seigyoung Auh;Aypar Uslu

Frequent Co-Authors

Bulent Menguc
Bulent Menguc University of Leeds
Andreas B. Eisingerich
Andreas B. Eisingerich Imperial College London
Constantine S. Katsikeas
Constantine S. Katsikeas University of Leeds
Lucie K. Ozanne
Lucie K. Ozanne University of Canterbury
Michael D. Johnson
Michael D. Johnson University of Michigan–Ann Arbor
Anusorn Singhapakdi
Anusorn Singhapakdi Old Dominion University
Liliana L. Bove
Liliana L. Bove University of Melbourne
Incheol Choi
Incheol Choi Seoul National University
J. Frank Yates
J. Frank Yates University of Michigan–Ann Arbor
Jan B. Heide
Jan B. Heide University of Wisconsin–Madison

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