World's Best Scientists 2026 revealed!

D-Index & Metrics

Social Sciences and Humanities

D-Index
32
Citations
8634
World Ranking
7206
National Ranking
3500

Overview

Jay Prakash Mulki is affiliated with Northeastern University in the United States. Their research primarily focuses on fields related to Business, Management, and Accounting, with a concentration on Organizational Behavior and Human Resource Management, Strategy and Management, Economics and Econometrics, Accounting, as well as Sociology and Political Science.

The scientist's work covers several key topics, including:

  • Customer Service Quality and Loyalty
  • Job Satisfaction and Organizational Behavior
  • Taxation and Compliance Studies
  • Family Business Performance and Succession
  • Corporate Taxation and Avoidance
  • Supply Chain Resilience and Risk Management
  • Digital Marketing and Social Media

Jay Prakash Mulki has contributed to a number of research articles published in academic venues, predominantly in the International Journal of Bank Marketing and Entrepreneurship Theory and Practice. Their recent papers include:

  • "Differences in Family-Owned SMEs' Ethical Behavior: A Mixed Gamble Perspective of Family Firm Tax Evasion," 2020, Entrepreneurship Theory and Practice
  • "Salesperson turnover intention: a tale of two countries," 2021, International Journal of Bank Marketing
  • "Consequences of managerial indecisiveness," 2021, International Journal of Bank Marketing
  • "Embracing ambiguity: the unspoken key to sales success," 2024, International Journal of Bank Marketing

The scientist has collaborated with a number of frequent coauthors, including Kimberly Eddleston, Vincent Onyemah, Martha Rivera-Pesquera, Selma Kadić-Maglajlić, and Nawar N. Chaker.

Best Publications

  • A meta-analysis of the relationship between organizational commitment and salesperson job performance: 25 years of research

    Fernando Jaramillo;Jay Prakash Mulki;Greg W. Marshall

  • Antecedents of Team Creativity: An Examination of Team Emotional Intelligence, Team Trust and Collaborative Culture

    Gloria Barczak;Felicia Lassk;Jay Mulki

  • The validity of the SERVQUAL and SERVPERF scales: A meta‐analytic view of 17 years of research across five continents

    François A. Carrillat;Fernando Jaramillo;Jay P. Mulki

  • The Role of Ethical Climate on Salesperson’s Role Stress, Job Attitudes, Turnover Intention, and Job Performance

    Fernando Jaramillo;Jay Prakash Mulki;Paul Solomon

  • Effect of Ethical Climate on Turnover Intention: Linking Attitudinal- and Stress Theory

    Jay P. Mulki;Jorge F. Jaramillo;William B. Locander

  • Effects of Ethical Climate and Supervisory Trust on Salesperson's Job Attitudes and Intentions to Quit.

    Jay Prakash Mulki;Fernando Jaramillo;William B. Locander

  • Emotional exhaustion and organizational deviance: Can the right job and a leader's style make a difference?

    Jay Prakash Mulki;Fernando Jaramillo;William B. Locander

  • Critical Role of Leadership on Ethical Climate and Salesperson Behaviors

    Jay P. Mulki;Jorge Fernando Jaramillo;William B. Locander

  • Examining the impact of service quality: A meta-analysis of empirical evidence

    François A. Carrillat;Fernando Jaramillo;Jay Prakash Mulki

  • PRODUCT RETURNS PROCESSING: AN EXAMINATION OF PRACTICES OF MANUFACTURERS, WHOLESALERS/DISTRIBUTORS, AND RETAILERS

    James R. Stock;Jay P. Mulki

  • Workplace isolation: Exploring the construct and its measurement

    Greg W. Marshall;Charles E. Michaels;Jay P. Mulki

  • Toward Understanding Remote Workers’ Management of Work–Family Boundaries: The Complexity of Workplace Embeddedness:

    Kimberly A. Eddleston;Jay Mulki

  • Workplace Stressors, Job Attitude, and Job Behaviors: Is Interpersonal Conflict the Missing Link?

    Fernando Jaramillo;Jay Prakash Mulki;James S. Boles

  • A meta-analysis of the relationship between sales orientation-customer orientation (SOCO) and salesperson job performance

    Fernando Jaramillo;Daniel M. Ladik;Greg W. Marshall;Jay Prakash Mulki

  • Impact of Customer Orientation, Inducements and Ethics on Loyalty to the Firm: Customers’ Perspective

    Leslier M. Valenzuela;Jay P. Mulki;Jorge Fernando Jaramillo

  • Leadership style, salesperson's work effort and job performance: the influence of power distance

    Jay P. Mulki;Barbara Caemmerer;Githa S. Heggde

  • Sales Effort: The Intertwined Roles of the Leader, Customers, and the Salesperson

    Fernando Jaramillo;Jay Prakash Mulki

  • Regulation of emotions, interpersonal conflict, and job performance for salespeople

    Jay Prakash Mulki;Fernando Jaramillo;Emily A. Goad;Martha Rivera Pesquera

  • Workplace Isolation, Salesperson Commitment, and Job Performance

    Jay Prakash Mulki;William B. Locander;Greg W. Marshall;Eric G. Harris

  • The Effect of Self-Efficacy on Salesperson Work Overload and Pay Satisfaction

    Jay Prakash Mulki;Felicia G. Lassk;Fernando Jaramillo

Frequent Co-Authors

Nick Lee
Nick Lee University of Warwick

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