Claes Fornell is affiliated with the University of Michigan-Ann Arbor in the United States. Their academic work spans several fields within Business, Management and Accounting, with a particular focus on Marketing, Organizational Behavior and Human Resource Management, Strategy and Management, and Artificial Intelligence.
Their research topics include Customer Service Quality and Loyalty, Consumer Retail Behavior Studies, Securities Regulation and Market Practices, Consumer Behavior in Brand Consumption and Identification, Corporate Identity and Reputation, and Organizational and Employee Performance.
The scientist has contributed to multiple academic venues, with recent publications in:
Claes Fornell frequently collaborates with the following coauthors:
The scholar's body of work is largely concentrated on customer-related topics, including service quality, loyalty, and behavior in retail contexts, which aligns with their principal research interest in marketing.
Claes Fornell;David F. Larcker
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Claes Fornell;David F. Larcker
Claes Fornell
Eugene W. Anderson;Claes Fornell;Donald R. Lehmann
Claes Fornell;Michael D. Johnson;Eugene W. Anderson;Jaesung Cha
Claes Fornell;Fred L. Bookstein
Eugene W. Anderson;Claes Fornell;Roland T. Rust
Claes Fornell;Birger Wernerfelt
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Eugene W. Anderson;Claes Fornell;Sanal K. Mazvancheryl
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Michael David Johnson;Claes Fornell
Claes Fornell;Sunil Mithas;Forrest V. Morgeson;M.S. Krishnan
Eugene W. Anderson;Claes Fornell
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Michael D. Johnson;Eugene W. Anderson;Claes Fornell
William T. Robinson;Claes Fornell
Sunil Mithas;M. S. Krishnan;Claes Fornell
Eugene W. Anderson;Claes Fornell
Claes Fornell;Birger Wernerfelt
Claes Fornell;Roland T . Rust;Marnik G . Dekimpe
William T. Robinson;Claes Fornell;Mary Sullivan
Claes Fornell;George A. Milliken;Dallas E. Johnson
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