World's Best Scientists 2026 revealed!

D-Index & Metrics

Business and Management

D-Index
43
Citations
14347
World Ranking
1393
National Ranking
590

Raymond P. Fisk publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Raymond P. Fisk sits on this spectrum.

35–39 publications: 2 scientists 40–44 publications: 2 scientists 45–49 publications: 5 scientists 50–54 publications: 20 scientists 55–59 publications: 39 scientists 60–64 publications: 66 scientists 65–69 publications: 52 scientists 70–74 publications: 80 scientists 75–79 publications: 83 scientists 80–84 publications: 116 scientists 85–89 publications: 94 scientists 90–94 publications: 111 scientists 95–99 publications: 122 scientists 100–104 publications: 104 scientists 105–109 publications: 113 scientists 110–114 publications: 96 scientists 115–119 publications: 97 scientists 120–124 publications: 112 scientists 125–129 publications: 93 scientists 130–134 publications: 79 scientists 135–139 publications: 69 scientists 140–144 publications: 80 scientists 145–149 publications: 81 scientists 150–154 publications: 85 scientists 155–159 publications: 50 scientists 160–164 publications: 74 scientists 165–169 publications: 61 scientists 170–174 publications: 40 scientists 175–179 publications: 44 scientists 180–184 publications: 47 scientists 185–189 publications: 59 scientists 190–194 publications: 35 scientists 195–199 publications: 37 scientists 200–204 publications: 49 scientists 205–209 publications: 48 scientists 210–214 publications: 34 scientists 215–219 publications: 31 scientists 220–224 publications: 37 scientists 225–229 publications: 34 scientists 230–234 publications: 25 scientists 235–239 publications: 28 scientists 240–244 publications: 34 scientists 245–249 publications: 28 scientists 250–254 publications: 23 scientists 255–259 publications: 22 scientists 260–264 publications: 11 scientists 265–269 publications: 16 scientists 270–274 publications: 23 scientists 275–279 publications: 12 scientists 280–284 publications: 16 scientists 285–289 publications: 10 scientists 290–294 publications: 12 scientists 295–299 publications: 12 scientists 300–304 publications: 8 scientists 305–309 publications: 13 scientists 310–314 publications: 13 scientists 315–319 publications: 6 scientists 320–324 publications: 10 scientists 325–329 publications: 9 scientists 330–334 publications: 7 scientists 335–339 publications: 10 scientists 340–344 publications: 10 scientists 345–349 publications: 7 scientists 350–354 publications: 4 scientists 355–359 publications: 10 scientists 360–364 publications: 3 scientists 365–369 publications: 7 scientists 370–374 publications: 2 scientists 375–379 publications: 8 scientists 380–384 publications: 4 scientists 385–389 publications: 5 scientists 390–394 publications: 5 scientists 395–399 publications: 2 scientists 400–404 publications: 2 scientists 405–409 publications: 4 scientists 410–414 publications: 3 scientists 415–419 publications: 2 scientists 420–424 publications: 5 scientists 425–429 publications: 3 scientists 430–434 publications: 1 scientists 435 publications: 1 scientists 436+ publications: 100 scientists
35 publications 436+

This scientist: 135 publications — 50th percentile

50% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 436 publications or more.

Raymond P. Fisk D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Raymond P. Fisk sits on this spectrum.

30 D-Index: 156 scientists 31 D-Index: 159 scientists 32 D-Index: 171 scientists 33 D-Index: 161 scientists 34 D-Index: 135 scientists 35 D-Index: 124 scientists 36 D-Index: 114 scientists 37 D-Index: 111 scientists 38 D-Index: 103 scientists 39 D-Index: 89 scientists 40 D-Index: 81 scientists 41 D-Index: 97 scientists 42 D-Index: 80 scientists 43 D-Index: 69 scientists 44 D-Index: 68 scientists 45 D-Index: 63 scientists 46 D-Index: 54 scientists 47 D-Index: 69 scientists 48 D-Index: 50 scientists 49 D-Index: 58 scientists 50 D-Index: 54 scientists 51 D-Index: 62 scientists 52 D-Index: 54 scientists 53 D-Index: 43 scientists 54 D-Index: 49 scientists 55 D-Index: 35 scientists 56 D-Index: 40 scientists 57 D-Index: 44 scientists 58 D-Index: 34 scientists 59 D-Index: 29 scientists 60 D-Index: 48 scientists 61 D-Index: 32 scientists 62 D-Index: 30 scientists 63 D-Index: 22 scientists 64 D-Index: 22 scientists 65 D-Index: 19 scientists 66 D-Index: 20 scientists 67 D-Index: 18 scientists 68 D-Index: 17 scientists 69 D-Index: 21 scientists 70 D-Index: 20 scientists 71 D-Index: 19 scientists 72 D-Index: 14 scientists 73 D-Index: 10 scientists 74 D-Index: 16 scientists 75 D-Index: 24 scientists 76 D-Index: 13 scientists 77 D-Index: 19 scientists 78 D-Index: 8 scientists 79 D-Index: 6 scientists 80 D-Index: 4 scientists 81 D-Index: 12 scientists 82 D-Index: 7 scientists 83 D-Index: 7 scientists 84 D-Index: 6 scientists 85 D-Index: 10 scientists 86 D-Index: 4 scientists 87 D-Index: 11 scientists 88 D-Index: 6 scientists 89+ D-Index: 96 scientists
30 D-Index 89+

This scientist: 43 D-Index — 55th percentile

55% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 89 D-Index or more.

Overview

Raymond P. Fisk is affiliated with Texas State University in the United States and has contributed extensively to research in the field of Business, Management, and Accounting. Their work spans several interconnected subfields, including Marketing, Sociology and Political Science, Organizational Behavior and Human Resource Management, Management of Technology and Innovation, and General Health Professions.

The research topics addressed by Fisk cover a wide range, with a focus on Service and Product Innovation, Innovative Approaches in Technology and Social Development, Innovation and Socioeconomic Development, Customer Service Quality and Loyalty, Information Systems Theories and Implementation, Community Health and Development, and Management and Organizational Studies.

Fisk has published articles in prominent journals, including multiple papers in the Journal of Service Management and Journal of Services Marketing, as well as contributions to the Journal of Service Research, Journal of Service Theory and Practice, and Journal of Public Policy & Marketing.

Among their recent notable papers are:

  • Elevating the human experience (HX) through service research collaborations: introducing ServCollab, 2020, Journal of service management
  • Healing the Digital Divide With Digital Inclusion: Enabling Human Capabilities, 2022, Journal of Service Research

Fisk collaborates frequently with other researchers, with multiple publications alongside Linda Alkire, Sertan Kabadayi, Silke Boenigk, Rebekah Russell-Bennett, and Jörg Finsterwalder.

Their research addresses themes related to service innovation and the role of service systems in addressing societal challenges, as evidenced by works on transformative service initiatives, digital inclusion, and public policy frameworks for vulnerable populations.

Best Publications

  • Tracking the evolution of the services marketing literature

    Raymond P. Fisk;Stephen W. Brown;Mary Jo Bitner

  • The impact of other customers on service experiences: A critical incident examination of “getting along”

    Stephen J. Grove;Raymond P. Fisk

  • Transformative service research: An agenda for the future

    Laurel Anderson;Amy L. Ostrom;Canan Corus;Raymond P. Fisk

  • Multilevel Service Design: From Customer Value Constellation to Service Experience Blueprinting:

    Lia Patrício;Raymond P. Fisk;Jo o Falca˜o e Cunha;Larry Constantine

  • Customer experience modeling: from customer experience to service design

    Jorge Teixeira;Lia Patrício;Nuno J. Nunes;Leonel Nóbrega

  • Designing Multi-Interface Service Experiences: The Service Experience Blueprint

    Lia Patrício;Raymond P. Fisk;João Falcão e Cunha

  • Managing corporate identity: An internal perspective

    Cláudia Simões;Sally Dibb;Raymond P. Fisk

  • The Development and Emergence of Services Marketing Thought

    Stephen W. Brown;Raymond P. Fisk;Mary Jo Bitner

  • Customers behaving badly: a state of the art review, research agenda and implications for practitioners

    Ray Fisk;Stephen Grove;Lloyd C. Harris;Dominique A. Keeffe

  • Interactive Services Marketing

    Raymond P. Fisk;Stephen J. Grove;Joby John

  • Theory construction in marketing : some thoughts on thinking

    Raymond P. Fisk;Gerald Zaltman;Karen LeMasters;Michael Heffring

  • Succeeding through service innovation : a service perspective for education, research, business and government

    Kevin Bishop;Greg Bolan;David Bowen;Chris Cromack

  • The Service Experience As Theater

    Stephen J. Grove;Raymond P. Fisk

  • Understanding value co-creation in complex services with many actors

    Nelson Pinho;Gabriela Beirão;Lia Patrício;Raymond P. Fisk

  • Design for service inclusion: creating inclusive service systems by 2050

    Raymond P. Fisk;Alison M. Dean;Linda Alkire;Alison Joubert

  • Conceptualisation and Aspirations of Transformative Service Research

    Mark Rosenbaum;Canan Corus;Amy Ostrom;Laurel Anderson

  • Storytelling about places: Tourism Marketing in the Digital Age

    Clara Bassano;Sergio Barile;Paolo Piciocchi;James C. Spohrer

  • Disconfirmation of Equity Expectations: Effects on Consumer Satisfaction With Services

    Raymond P. Fisk;Clifford E. Young

  • Assessing the Theatrical Components of the Service Encounter: A Cluster Analysis Examination

    Stephen J Grove;Raymond P Fisk;Michael J Dorsch

  • Going green in the service sector: Social responsibility issues, implications and implementation

    Stephen J. Grove;Raymond P. Fisk;Gregory M. Pickett;Norman Kangun

  • Value cocreation in service ecosystems: Investigating health care at the micro, meso, and macro levels

    Gabriela Beirão;Lia Patrício;Raymond P. Fisk

  • Upframing Service Design and Innovation for Research Impact

    Lia Patrício;Anders Gustafsson;Raymond Fisk

Frequent Co-Authors

Stephen J. Grove
Stephen J. Grove Clemson University
Amy L. Ostrom
Amy L. Ostrom Arizona State University
Lloyd C. Harris
Lloyd C. Harris University of Manchester
David E. Bowen
David E. Bowen Arizona State University
Mary Jo Bitner
Mary Jo Bitner Arizona State University
James C. Spohrer
James C. Spohrer IBM (United States)
Stephen W. Brown
Stephen W. Brown Arizona State University
Jochen Wirtz
Jochen Wirtz National University of Singapore
Anders Gustafsson
Anders Gustafsson BI Norwegian Business School

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