James C. Spohrer

What is he best known for?

The fields of study he is best known for:

• Artificial intelligence
• Education
• Marketing

His primary scientific interests are in Service, Service design, Service system, Service innovation and Knowledge management. His work in the fields of Business service provider overlaps with other areas such as Service economy. The study incorporates disciplines such as Data science and Service-dominant logic in addition to Service system.

James C. Spohrer studied Service innovation and Public relations that intersect with Services computing. In his research on the topic of Knowledge management, Service provider is strongly related with Service delivery framework. His work deals with themes such as Service guarantee and Service, which intersect with Service product management.

His most cited work include:

• Steps toward a science of service systems (1044 citations)
• Fundamentals of service science (984 citations)
• A research manifesto for services science (924 citations)

What are the main themes of his work throughout his whole career to date?

Service, Knowledge management, Service design, Service system and Marketing are his primary areas of study. His studies in Service integrate themes in fields like Public relations and Process management. His research integrates issues of Value proposition, Engineering ethics, Engineering management and Service in his study of Knowledge management.

His Service design research is multidisciplinary, incorporating perspectives in Systems thinking and Service level requirement. Service system is closely attributed to Tertiary sector of the economy in his research. His Service innovation study often links to related topics such as Service.

He most often published in these fields:

• Service (41.87%)
• Knowledge management (30.62%)
• Service design (19.38%)

What were the highlights of his more recent work (between 2018-2021)?

• Data science (8.12%)
• Analytics (5.62%)
• Service (41.87%)

In recent papers he was focusing on the following fields of study:

James C. Spohrer spends much of his time researching Data science, Analytics, Service, Business intelligence and Public relations. The Data science study combines topics in areas such as Variety, Business model and Public policy. His study in Service is interdisciplinary in nature, drawing from both Strategic communication, Competitive advantage and Engineering management.

His work in the fields of Public relations, such as Stakeholder engagement, intersects with other areas such as Government, Innovator and Justice.

Between 2018 and 2021, his most popular works were:

• Storytelling about places: Tourism Marketing in the Digital Age (27 citations)
• Digital Service: Technological Agency in Service Systems (7 citations)
• An Experimental Case Study on Edge Computing based Cyber-Physical Digital Service Provisioning with Mobile Robotics (1 citations)

In his most recent research, the most cited papers focused on:

• Artificial intelligence
• Education
• Marketing

His primary areas of study are Service, Agency, Engineering management, Edge computing and Artificial intelligence. James C. Spohrer combines Service and Storytelling in his studies. His study on Edge computing is intertwined with other disciplines of science such as Computer network, Service provisioning, Robotics and Cyber-physical system.