World's Best Scientists 2026 revealed!

D-Index & Metrics

Business and Management

D-Index
41
Citations
9852
World Ranking
1563
National Ranking
664

Overview

Fernando Jaramillo is affiliated with The University of Texas at Arlington in the United States. Their research spans multiple fields within the social sciences, with a primary focus on Business, Management and Accounting. The scientist has contributed notably to subfields such as Organizational Behavior and Human Resource Management, Information Systems and Management, Sociology and Political Science, Marketing, and Education.

Their work emphasizes several key topics, including Job Satisfaction and Organizational Behavior, Ethics in Business and Education, Customer Service Quality and Loyalty, Workplace Spirituality and Leadership, Management Theory and Practice, Family Business Performance and Succession, and Entrepreneurship Studies and Influences.

Fernando Jaramillo has published in various peer-reviewed journals, including the Journal of Service Research, Industrial Marketing Management, Journal of Business Research, European Journal of Marketing, and Revista Social Fronteriza. Recent papers include:

  • "Ethical Climate at the Frontline: A Meta-Analytic Evaluation" (2020, Journal of Service Research)
  • "Capability management control and salesperson turnover: A double-edged sword in a product complexity scenario" (2021, Industrial Marketing Management)
  • "The role of i-deals negotiated by small business managers in job satisfaction and firm performance: Do company ethics matter?" (2023, Journal of Business Research)
  • "Abusive supervision in retailing: the mediating role of customer orientation and the moderating roles of contingent reward and contingent punishment" (2020, European Journal of Marketing)
  • "Uso de inteligencia artificial en la gestión académica y administrativa para el fortalecimiento institucional en la educación superior: evolución e innovación digital" (2025, Revista Social Fronteriza)

The scientist collaborates frequently with other researchers, including Zhiyong Yang, Scott B. Friend, Jeff S. Johnson, Belén Bande, and Takuma Kimura. Notably, Zhiyong Yang has co-authored multiple papers with Jaramillo.

Best Publications

  • A meta-analysis of the relationship between market orientation and business performance: evidence from five continents

    Cynthia Rodriguez Cano;Francois A. Carrillat;Fernando Jaramillo

  • A meta-analysis of the relationship between organizational commitment and salesperson job performance: 25 years of research

    Fernando Jaramillo;Jay Prakash Mulki;Greg W. Marshall

  • The validity of the SERVQUAL and SERVPERF scales: A meta‐analytic view of 17 years of research across five continents

    François A. Carrillat;Fernando Jaramillo;Jay P. Mulki

  • The Role of Ethical Climate on Salesperson’s Role Stress, Job Attitudes, Turnover Intention, and Job Performance

    Fernando Jaramillo;Jay Prakash Mulki;Paul Solomon

  • Effects of Ethical Climate and Supervisory Trust on Salesperson's Job Attitudes and Intentions to Quit.

    Jay Prakash Mulki;Fernando Jaramillo;William B. Locander

  • Examining the Impact of Servant Leadership on Salesperson’s Turnover Intention

    Fernando Jaramillo;Douglas B. Grisaffe;Lawrence B. Chonko;James A. Roberts

  • Emotional exhaustion and organizational deviance: Can the right job and a leader's style make a difference?

    Jay Prakash Mulki;Fernando Jaramillo;William B. Locander

  • Examining the Impact of Servant Leadership on Sales Force Performance

    Fernando Jaramillo;Douglas B. Grisaffe;Lawrence B. Chonko;James A. Roberts;James A. Roberts

  • Examining the impact of service quality: A meta-analysis of empirical evidence

    François A. Carrillat;Fernando Jaramillo;Jay Prakash Mulki

  • The effect of law enforcement stress on organizational commitment

    Fernando Jaramillo;Robert Nixon;Doreen Sams

  • Servant leadership and ethics: a dyadic examination of supervisor behaviors and salesperson perceptions

    Fernando Jaramillo;Belén Bande;Jose Varela

  • Advancing sales performance research: A focus on five underresearched topic areas

    Kenneth R. Evans;Richard G. McFarland;Bart Dietz;Fernando Jaramillo

  • Workplace Stressors, Job Attitude, and Job Behaviors: Is Interpersonal Conflict the Missing Link?

    Fernando Jaramillo;Jay Prakash Mulki;James S. Boles

  • A meta-analysis of the relationship between sales orientation-customer orientation (SOCO) and salesperson job performance

    Fernando Jaramillo;Daniel M. Ladik;Greg W. Marshall;Jay Prakash Mulki

  • Emotions and salesperson propensity to leave: The effects of emotional intelligence and resilience

    Belén Bande;Pilar Fernández-Ferrín;José A. Varela;Fernando Jaramillo

  • Getting the job done: The moderating role of initiative on the relationship between intrinsic motivation and adaptive selling

    Fernando Jaramillo;William B. Locander;Paul E. Spector;Eric G. Harris

  • Sales Effort: The Intertwined Roles of the Leader, Customers, and the Salesperson

    Fernando Jaramillo;Jay Prakash Mulki

  • Does Customer Orientation Impact Objective Sales Performance? Insights from a Longitudinal Model in Direct Selling

    Fernando Jaramillo;Douglas B. Grisaffe

  • Regulation of emotions, interpersonal conflict, and job performance for salespeople

    Jay Prakash Mulki;Fernando Jaramillo;Emily A. Goad;Martha Rivera Pesquera

  • The Effect of Self-Efficacy on Salesperson Work Overload and Pay Satisfaction

    Jay Prakash Mulki;Felicia G. Lassk;Fernando Jaramillo

Frequent Co-Authors

Jay Prakash Mulki
Jay Prakash Mulki Northeastern University
James S. Boles
James S. Boles University of North Carolina at Greensboro
José Arana Varela
José Arana Varela Sao Paulo State University
Lawrence B. Chonko
Lawrence B. Chonko The University of Texas at Arlington
Paul E. Spector
Paul E. Spector University of South Florida
James A. Roberts
James A. Roberts Baylor University
Kenneth R. Evans
Kenneth R. Evans Lamar University
Raj Agnihotri
Raj Agnihotri Iowa State University

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