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D-Index & Metrics

Business and Management

D-Index
50
Citations
20215
World Ranking
964
National Ranking
417

Overview

James S. Boles is affiliated with the University of North Carolina at Greensboro in the United States. Their research spans several fields including Business, Management and Accounting, with additional contributions to Agricultural and Biological Sciences.

Their main subfields include Strategy and Management, Accounting, Sociology and Political Science, Tourism, Leisure and Hospitality Management, and Plant Science. This diverse range indicates an interdisciplinary approach combining business topics with biological and social sciences.

Key research topics addressed by James S. Boles cover the Wine Industry and Tourism, Horticultural and Viticultural Research, Supply Chain Resilience and Risk Management, Risk Management in Financial Firms, Business and Economic Development, Customer Service Quality and Loyalty, and Digital Marketing and Social Media.

Frequent co-authors collaborating with James S. Boles include Robert Mayberry, Chantell LaPan, Erick T. Byrd, Bonnie Canziani, and Naveen Donthu.

Notable recent papers authored or co-authored by James S. Boles are:

  • Crisis response in an era of Knightian uncertainty, 2023, Journal of Business Research
  • The mediating role of cooperative norms in the formation of buyer commitment in the buyer-seller relationship, 2022, Journal of Business and Industrial Marketing
  • The importance of wine connoisseurs in marketing wine tourism and experiences, 2025, Tourism and Hospitality Research
  • Visitor spending at wine festivals: perspectives on stakeholder benefits, 2021, Anatolia
  • Reviewing, Revising, and Reinventing the Undergraduate Marketing Curriculum at a Public University, 2020, Journal of Curriculum and Teaching

James S. Boles has published in multiple venues, frequently contributing to the following journals:

  • Journal of Business Research
  • Journal of Business and Industrial Marketing
  • Tourism and Hospitality Research
  • Anatolia
  • Journal of Curriculum and Teaching

Best Publications

  • Development and validation of work–family conflict and family–work conflict scales.

    Richard G. Netemeyer;James S. Boles;Robert McMurrian

  • The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction

    Barry J. Babin;James S. Boles

  • AN INVESTIGATION INTO THE ANTECEDENTS OF ORGANIZATIONAL CITIZENSHIP BEHAVIORS IN A PERSONAL SELLING CONTEXT

    Richard G. Netemeyer;James S. Boles;Daryl O. McKee;Robert McMurrian

  • Employee Behavior in a Service Environment: A Model and Test of Potential Differences between Men and Women:

    Barry J. Babin;James S. Boles

  • Role Stress, Work-Family Conflict and Emotional Exhaustion: Inter-Relationships and Effects on Some Work-Related Consequences

    James S. Boles;Mark W. Johnston;Joseph F. Hair

  • The influence of salesperson selling behaviors on customer satisfaction with products

    Brent G. Goff;James S. Boles;Danny N. Bellenger;Carrie Stojack

  • A cross-national model of job-related outcomes of work role and family role variables: A retail sales context

    Richard G. Netemeyer;Thomas Brashear-Alejandro;James S. Boles

  • Development and validation of work-family conflict and family-work conflict scales.

    Unknown

  • An Empirical Test of Trust-Building Processes and Outcomes in Sales Manager-Salesperson Relationships

    Thomas G. Brashear;James S. Boles;Danny N. Bellenger;Charles M. Brooks

  • An Investigation into the Inter-Relationships of Work-Family Conflict, Family-Work Conflict and Work Satisfaction

    James S. Boles;W. Gary Howard;Heather Howard Donofrio

  • An Examination of the Relationships between Retail Work Environments, Salesperson Selling Orientation-Customer Orientation and Job Performance

    James S. Boles;Barry J. Babin;Thomas G. Brashear;Charles Brooks

  • The relationship of facets of salesperson job satisfaction with affective organizational commitment

    James Boles;Ramana Madupalli;Brian Rutherford;John Andy Wood

  • An Investigation into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context

    Unknown

  • Representing the perceived ethical work climate among marketing employees

    Barry J. Babin;James S. Boles;Donald P. Robin

  • INTERRELATIONSHIPS OF ROLE CONFLICT, ROLE AMBIGUITY, AND WORK-FAMILY CONFLICT WITH DIFFERENT FACETS OF JOB SATISFACTION AND THE MODERATING EFFECTS OF GENDER

    James S. Boles;John Andy Wood;Julie Johnson

  • Self-Efficacy, Competitiveness, and Effort as Antecedents of Salesperson Performance

    Balaji C. Krishnan;Richard G. Netemeyer;James S. Boles

  • On the front lines: Stress, conflict, and the customer service provider

    James S. Boles;Barry J. Babin

  • Publishing Research in Marketing Journals Using Structural Equation Modeling

    Barry J. Babin;Joseph F. Hair;James S. Boles

  • The Dimensionality of the Maslach Burnout Inventory across Small Business Owners and Educators.

    James S. Boles;Dwane H. Dean;Joe M. Ricks;Jeremy C. Short

  • The Influence of personal variables on salesperson selling orientation

    Bradley S. O'Hara;James S. Boles;Mark W. Johnston

  • How Salespeople Build Quality Relationships: A Replication and Extension

    James S. Boles;Julie T. Johnson;Hiram C. Barksdale

  • Inter‐domain work‐family, family‐work conflict and police work satisfaction

    W. Gary Howard;Heather Howard Donofrio;James S. Boles

  • Employee Behavior in a Service Environment: A Model and Test of Potential Differences between Men and Women

    Unknown

Frequent Co-Authors

Barry J. Babin
Barry J. Babin University of Mississippi
Jay Prakash Mulki
Jay Prakash Mulki Northeastern University
Danny N. Bellenger
Danny N. Bellenger Georgia State University
Richard G. Netemeyer
Richard G. Netemeyer University of Virginia
Joseph F. Hair
Joseph F. Hair University of South Alabama
Wesley J. Johnston
Wesley J. Johnston Georgia State University
Albert N. Link
Albert N. Link University of North Carolina at Greensboro
Sevil Sönmez
Sevil Sönmez University of Central Florida
John B. Ford
John B. Ford Old Dominion University
Naveen Donthu
Naveen Donthu Georgia State University

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