World's Best Scientists 2026 revealed!

D-Index & Metrics

Business and Management

D-Index
37
Citations
10097
World Ranking
1921
National Ranking
785

Research.com Recognitions

  • 2022 - Fellow of the American Marketing Association

Overview

Eli Jones is affiliated with Texas A&M University in the United States and has contributed extensively to the field of Business, Management and Accounting. Their research encompasses several subfields, including Organizational Behavior and Human Resource Management, Information Systems and Management, Marketing, Strategy and Management, and Sociology and Political Science.

The scientist's recent research outputs include the following papers:

  • The interplay between business and personal trust on relationship performance in conditions of market turbulence (2020), Journal of the Academy of Marketing Science
  • The moderating role of self-efficacy in the relationship between control systems and sales performance (2022), Journal of Personal Selling and Sales Management
  • The comparative effects of gratitude and indebtedness in B2B relationships (2022), Industrial Marketing Management
  • We are not on the same page: The effects of salesperson trust overestimation on customer satisfaction and relationship performance (2022), Industrial Marketing Management
  • Communicating with B2B buyers after "Dropping the Ball": Using digital and non-digital communication formats to recover from salesperson transgressions (2024), International Journal of Research in Marketing

Their frequent co-authors include:

  • Stephanie M. Mangus
  • Judith Anne Garretson Folse
  • Shrihari Sridhar
  • Valter Afonso Vieira
  • Valter da Silva

Eli Jones publishes regularly in various academic venues. These include:

  • Journal of the Academy of Marketing Science
  • Journal of Personal Selling and Sales Management
  • Industrial Marketing Management
  • SSRN Electronic Journal
  • International Journal of Research in Marketing

Their research covers a range of topics, particularly focused on:

  • Customer Service Quality and Loyalty
  • Job Satisfaction and Organizational Behavior
  • Technology Adoption and User Behaviour
  • Digital Marketing and Social Media
  • Corporate Identity and Reputation
  • Consumer Behavior in Brand Consumption and Identification
  • Securities Regulation and Market Practices

Eli Jones has been recognized with professional accolades including being named a Fellow of the American Marketing Association in 2022.

Best Publications

  • Money Attitudes, Credit Card Use, and Compulsive Buying among American College Students.

    James A. Roberts;Eli Jones

  • Customer relationship management: Finding value drivers

    Keith A. Richards;Eli Jones

  • Is Market Orientation a Source of Sustainable Competitive Advantage or Simply the Cost of Competing

    V. Kumar;Eli Jones;Rajkumar Venkatesan;Robert P. Leone

  • Contingent Claims Analysis of Corporate Capital Structures: an Empirical Investigation

    Unknown

  • The Changing Environment of Selling and Sales Management

    Eli Jones;Steven P. Brown;Andris A. Zoltners;Barton A. Weitz

  • The role of overload on job attitudes, turnover intentions, and salesperson performance ☆

    Eli Jones;Lawrence Chonko;Deva Rangarajan;James Roberts

  • The attenuating effect of role overload on relationships linking self-efficacy and goal level to work performance.

    Steven P. Brown;Eli Jones;Thomas W. Leigh

  • Factors Leading to Sales Force Automation Use: A Longitudinal Analysis

    Eli Jones;Suresh Sundaram;Wynne Chin

  • Examining the effect of salesperson service behavior in a competitive context

    Michael Ahearne;Ronald Jelinek;Eli Jones

  • Firm market orientation and salesperson customer orientation: interpersonal and intrapersonal influences on customer service and retention in business-to-business buyer–seller relationships

    Eli Jones;Paul Busch;Peter Dacin

  • Technology use on the front line: how information technology enhances individual performance

    Suresh Sundaram;Andrew Schwarz;Eli Jones;Wynne W. Chin

  • High Touch Through High Tech: The Impact of Salesperson Technology Usage on Sales Performance via Mediating Mechanisms

    Michael Ahearne;Eli Jones;Adam Rapp;John Mathieu

  • Is Market Orientation a Source of Sustainable Competitive Advantage or Simply the Cost of Competing?

    Unknown

  • Organizational Readiness for Change, Individual Fear of Change, and Sales Manager Performance: An Empirical Investigation

    William A. Weeks;James Roberts;Lawrence B. Chonko;Eli Jones

  • Motivating Salespeople to Sell New Products: The Relative Influence of Attitudes, Subjective Norms, and Self-Efficacy

    Frank Q. Fu;Keith A. Richards;Douglas E. Hughes;Eli Jones

  • Key Accounts and Team Selling: A Review, Framework, and Research Agenda

    Eli Jones;Andrea L. Dixon;Lawrence B. Chonko;Joseph P. Cannon

  • Managing the Drivers of Organizational Commitment and Salesperson Effort: An Application of Meyer and Allen's Three-Component Model

    Frank Q. Fu;Willy Bolander;Eli Jones

  • Salesperson Race and Gender and the Access and Legitimacy Paradigm: Does Difference Make a Difference?

    Eli Jones;Jesse N. Moore;Andrea J. S. Stanaland;Rosalind A. J. Wyatt

  • Impact of sales force automation on technology-related stress, effort, and technology usage among salespeople

    Deva Rangarajan;Eli Jones;Wynne Chin

  • The role of environmental turbulence, readiness for change, and salesperson learning in the success of sales force change

    Lawrence B. Chonko;Eli Jones;James A. Roberts;Alan J. Dubinsky

  • Leader Behavior, Work-Attitudes, and Turnover of Salespeople: An Integrative Study

    Eli Jones;Donna Massey Kantak;Charles M. Futrell;Mark W. Johnston

  • Examining the Effect of Salesperson Service Behavior in a Competitive Context

    Michael Ahearne;Eli Jones;Ronald Jelinek

Frequent Co-Authors

Lawrence B. Chonko
Lawrence B. Chonko The University of Texas at Arlington
James A. Roberts
James A. Roberts Baylor University
Michael Ahearne
Michael Ahearne University of Houston
Alan J. Dubinsky
Alan J. Dubinsky Purdue University West Lafayette
Steven P. Brown
Steven P. Brown University of Houston
Wynne W. Chin
Wynne W. Chin University of Houston
Adam Rapp
Adam Rapp Ohio University
John E. Mathieu
John E. Mathieu University of Connecticut
John F. Tanner
John F. Tanner Old Dominion University
Barton A. Weitz
Barton A. Weitz University of Florida

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