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Business and Management

D-Index
61
Citations
35924
World Ranking
487
National Ranking
219

Overview

O. C. Ferrell is affiliated with Auburn University in the United States and conducts research primarily in the fields of Business, Management and Accounting, as well as Decision Sciences. Their scholarly efforts focus extensively on Marketing, Information Systems and Management, Management of Technology and Innovation, Organizational Behavior and Human Resource Management, and Cognitive Neuroscience.

Their main research topics include Ethics in Business and Education, Management and Marketing Education, Psychology of Moral and Emotional Judgment, Service and Product Innovation, Customer Service Quality and Loyalty, Corporate Social Responsibility Reporting, and Consumer Behavior in Brand Consumption and Identification.

Ferrell has contributed to several academic journals, with frequent publications appearing in:

  • AMS Review
  • The Journal of Marketing Theory and Practice
  • Journal of Marketing Education
  • Journal of Macromarketing
  • Journal of Services Marketing

Notable recent papers by Ferrell include:

  • TECHNOLOGY CHALLENGES AND OPPORTUNITIES FACING MARKETING EDUCATION, 2020, Marketing Education Review
  • New directions for marketing ethics and social responsibility research, 2021, The Journal of Marketing Theory and Practice

Selected publications by coauthors and in collaboration include papers such as:

  • Artificial intelligence: disrupting what we know about services, 2020, Journal of Services Marketing
  • Marketing's theoretical and conceptual value proposition: opportunities to address marketing's influence, 2020, AMS Review
  • Evaluating E-Book Effectiveness and the Impact on Student Engagement, 2021, Journal of Marketing Education

Frequent co-authors in Ferrell's research include Linda Ferrell, Karen Hopkins, Robert D. Tamilia, David W. Stewart, and Leyland Pitt.

In addition to articles, they have authored books published by Springer Nature and McGraw-Hill Education. These include:

  • Marketing Channels and Supply Chain Networks in North America, 2020
  • Business Foundations A Changing World, 12th ed., 2020

Best Publications

  • The Management of Customer-Contact Service Employees: An Empirical Investigation:

    Michael D. Hartline;O. C. Ferrell

  • Corporate social responsibility and marketing: An integrative framework

    Isabelle Maignan;O. C. Ferrell

  • Estrategia de marketing

    O. C. Ferrell;Michael D. Hartline

  • A Contingency Framework for Understanding Ethical Decision Making in Marketing

    O. C. Ferrell;Larry G. Gresham

  • Business Ethics: Ethical Decision Making & Cases

    O. C. Ferrell;John Fraedrich;Linda Ferrell

  • Corporate Citizenship: Cultural Antecedents and Business Benefits

    Isabelle Maignan;O. C. Ferrell;G. Tomas M. Hult

  • The effect of market orientation on product innovation

    Bryan A. Lukas;O. C. Ferrell

  • Marketing Strategy Text and Cases

    O. C. Ferrell;Michael D. Hartline

  • The Management of Customer-Contact Service Employees: An Empirical Investigation

    Unknown

  • Marketing Concepts and Strategies

    Sally Dibb;Lyndon Simkin;William Pride;O.C. Ferrell

  • A stakeholder model for implementing social responsibility in marketing

    Isabelle Maignan;O.C. Ferrell;Linda Ferrell

  • Measuring corporate citizenship in two countries: the case of the United States and France

    Isabelle Maignan;O. C. Ferrell

  • Corporate citizenship as a marketing instrument—Concepts, evidence and research directions.

    Isabelle Maignan;O.C. Ferrell

  • Business Ethics : Ethical Decision Making and Cases

    O. C. Ferrell;John Fraedrich;Linda Ferrell

  • A Synthesis of Ethical Decision Models for Marketing

    O. C. Ferrell;Larry G. Gresham;John Fraedrich

  • Antecedents and benefits of corporate citizenship: an investigation of French businesses

    Isabelle Maignan;O.C Ferrell

  • Ethical Behavior and Bureaucratic Structure in Marketing Research Organizations

    O. C. Ferrell;Steven J. Skinner

  • A Contingency Framework for Understanding Ethical Decision Making in Marketing

    Unknown

  • Market-oriented sustainability: a conceptual framework and propositions

    Victoria L. Crittenden;William F. Crittenden;Linda K. Ferrell;O. C. Ferrell

  • Nature of Corporate Responsibilities: Perspectives from American, French and German consumers

    Isabelle Maignan;O.C Ferrell

  • Global organizational learning capacity in purchasing: Construct and measurement

    G.Tomas M. Hult;O.C. Ferrell

  • From Market Orientation to Stakeholder Orientation

    O.C . Ferrell;Tracy L . Gonzalez-Padron;G. Tomas M . Hult;Isabelle Maignan

Frequent Co-Authors

G. Tomas M. Hult
G. Tomas M. Hult Michigan State University
Joseph F. Hair
Joseph F. Hair University of South Alabama
Jagdish N. Sheth
Jagdish N. Sheth Emory University
Leyland Pitt
Leyland Pitt Simon Fraser University
Sharyn Rundle-Thiele
Sharyn Rundle-Thiele Griffith University
Robert A. Peterson
Robert A. Peterson The University of Texas at Austin
David W. Stewart
David W. Stewart Loyola Marymount University
Lyndon Simkin
Lyndon Simkin Manchester Metropolitan University
Philip Kotler
Philip Kotler Northwestern University
Sally Dibb
Sally Dibb Manchester Metropolitan University

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