Markus Blut

Markus Blut publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Markus Blut sits on this spectrum.

Markus Blut D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Markus Blut sits on this spectrum.

Best Publications

• Understanding anthropomorphism in service provision: a meta-analysis of physical robots, chatbots, and other AI

  Markus Blut;Cheng Wang;Nancy V. Wünderlich;Christian Brock

  890
  Citations

• Consequences of customer loyalty to the loyalty program and to the company

  Heiner Evanschitzky;B. Ramaseshan;David M. Woisetschläger;Verena Richelsen

  518
  Citations

• Technology readiness: a meta-analysis of conceptualizations of the construct and its impact on technology usage

  Markus Blut;Cheng Wang

  508
  Citations

• Impulse buying: a meta-analytic review

  Gopalkrishnan R. Iyer;Markus Blut;Sarah Hong Xiao;Dhruv Grewal

  491
  Citations

• E-Service Quality: Development of a Hierarchical Model

  Markus Blut

  344
  Citations

• How to Make Brand Communities Work: Antecedents and Consequences of Consumer Participation

  David M. Woisetschläger;Vivian Hartleb;Markus Blut

  331
  Citations

• Acceptance of Smartphone-Based Mobile Shopping: Mobile Benefits, Customer Characteristics, Perceived Risks, and the Impact of Application Context

  Marco Hubert;Markus Blut;Christian Brock;Christof Backhaus

  321
  Citations

• Factors Influencing the Acceptance of Self-Service Technologies:A Meta-Analysis

  Markus Blut;Cheng Wang;Klaus Schoefer

  313
  Citations

• The influence of acceptance and adoption drivers on smart home usage

  Marco Hubert;Markus Blut;Christian Brock;Ruby Wenjiao Zhang;Ruby Wenjiao Zhang

  279
  Citations

• Consumer ethnocentrism in the German market

  Heiner Evanschitzky;Florian v. Wangenheim;David M. Woisetschläger;Markus Blut;Markus Blut

  237
  Citations

• Testing Retail Marketing-Mix Effects on Patronage: A Meta-Analysis

  Markus Blut;Christoph Teller;Arne Floh

  236
  Citations

• Meta-Analysis of the Unified Theory of Acceptance and Use of Technology (UTAUT): Challenging its Validity and Charting a Research Agenda in the Red Ocean

  Markus Blut;Alain Yee Loong Chong;Zayyad Tsigna;Viswanath Venkatesh

  231
  Citations

• The impact of service characteristics on the switching costs-customer loyalty link

  Markus Blut;Sharon E. Beatty;Heiner Evanschitzky;Christian Brock

  198
  Citations

• Switching Barriers in the Four-Stage Loyalty Model

  Markus Blut;Heiner Evanschitzky;Verena Vogel;Dieter Ahlert

  156
  Citations

• What to Expect after the Honeymoon: Testing a Lifecycle Theory of Franchise Relationships

  Markus Blut;Christof Backhaus;Tobias Heussler;David M. Woisetschläger

  148
  Citations

• Customer solutions in the capital goods industry: Examining the impact of the buying center

  Alke Töllner;Markus Blut;Hartmut H. Holzmüller

  136
  Citations

• New Insights in the Moderating Effect of Switching Costs on the Satisfaction–Repurchase Behavior Link

  Liane Nagengast;Heiner Evanschitzky;Markus Blut;Thomas Rudolph

  131
  Citations

• Will You Tolerate This? The Impact of Affective Commitment on Complaint Intention and Postrecovery Behavior

  Heiner Evanschitzky;Christian Brock;Markus Blut

  122
  Citations

• Consequences of Perceived Crowding: A Meta-Analytical Perspective

  Markus Blut;Gopalkrishnan R. Iyer

  90
  Citations

• Factors influencing the acceptance of healthcare information technologies: A meta-analysis

  Unknown

  88
  Citations