2023 - Research.com Business and Management in United States Leader Award
2022 - Research.com Business and Management in United States Leader Award
Benjamin Schneider mainly focuses on Service, Service climate, Organizational behavior, Organisation climate and Organizational commitment. Many of his research projects under Service are closely connected to Creditor with Creditor, tying the diverse disciplines of science together. His Organizational behavior research is multidisciplinary, relying on both Customer satisfaction and Human resource management, Knowledge management.
The study incorporates disciplines such as Organization development, Organizational learning, Environmental resource management, Organizational culture and Symbolic interactionism in addition to Organisation climate. His Organizational commitment research is included under the broader classification of Social psychology. His study in the field of Job satisfaction, Job performance and Employee motivation also crosses realms of Work engagement.
His primary scientific interests are in Social psychology, Organisation climate, Service, Marketing and Job satisfaction. His research investigates the connection between Social psychology and topics such as Applied psychology that intersect with problems in Organizational identification. Benjamin Schneider interconnects Organizational change, Organization development, Organizational learning, Environmental resource management and Organizational culture in the investigation of issues within Organisation climate.
His Service study integrates concerns from other disciplines, such as Human resource management and Public relations. His Service climate research incorporates elements of Service design, Service level objective, Service level requirement, Knowledge management and Service system. Benjamin Schneider is involved in the study of Organizational commitment that focuses on Organizational studies in particular.
His primary areas of investigation include Organisation climate, Marketing, Service climate, Organizational culture and Service. Benjamin Schneider has included themes like Organizational change, Industrial and organizational psychology, Organization development and Economy in his Organisation climate study. When carried out as part of a general Marketing research project, his work on Competitive advantage is frequently linked to work in Focus, therefore connecting diverse disciplines of study.
The concepts of his Service climate study are interwoven with issues in Customer satisfaction and Customer retention. He interconnects Social science and Knowledge management in the investigation of issues within Organizational culture. The Service design study combines topics in areas such as Service quality and Job satisfaction.
Benjamin Schneider mostly deals with Organisation climate, Service, Marketing, Service climate and Service level objective. The concepts of his Organisation climate study are interwoven with issues in Critical thinking, Organization development and Environmental resource management. His study of Service design is a part of Service.
His work in Service design tackles topics such as Human resource management which are related to areas like Organizational behavior. His Service level objective research is multidisciplinary, relying on both Service guarantee and Customer Service Assurance. His Service level requirement study combines topics in areas such as Customer reference program, Customer advocacy, Service system and Public relations.
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THE PEOPLE MAKE THE PLACE
The Meaning of Employee Engagement
William H. Macey;Benjamin Schneider.
Linking Service Climate and Customer Perceptions of Service Quality: Test of a Causal Model
Benjamin Schneider;Susan S. White;Michelle C. Paul.
The ASA framework: An update.
Benjamin Schneider;Harold W. Goldstiein;D. Brent Smith.
Employee and customer perceptions of service in banks: Replication and extension.
Benjamin Schneider;David E. Bowen.
On the Etiology of Climates.
Benjamin Schneider;Arnon E. Reichers.
Organizational Climates: An Essay.
Organizational Climate and Culture
Benjamin Schneider;Mark G. Ehrhart;William H. Macey.
Winning the service game
Benjamin Schneider;David Earl Bowen.
EMPLOYEE ATTRIBUTIONS OF THE “WHY” OF HR PRACTICES: THEIR EFFECTS ON EMPLOYEE ATTITUDES AND BEHAVIORS, AND CUSTOMER SATISFACTION
Lisa Hisae Nishii;David P Lepak;Benjamin Schneider.
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