What is he best known for?
The fields of study he is best known for:
- Social psychology
- Management
- Marketing
Benjamin Schneider mainly focuses on Service, Service climate, Organizational behavior, Organisation climate and Organizational commitment. Many of his research projects under Service are closely connected to Creditor with Creditor, tying the diverse disciplines of science together. His Organizational behavior research is multidisciplinary, relying on both Customer satisfaction and Human resource management, Knowledge management.
The study incorporates disciplines such as Organization development, Organizational learning, Environmental resource management, Organizational culture and Symbolic interactionism in addition to Organisation climate. His Organizational commitment research is included under the broader classification of Social psychology. His study in the field of Job satisfaction, Job performance and Employee motivation also crosses realms of Work engagement.
His most cited work include:
- THE PEOPLE MAKE THE PLACE (3460 citations)
- The Meaning of Employee Engagement (1764 citations)
- Organizational Climate and Culture (1670 citations)
What are the main themes of his work throughout his whole career to date?
His primary scientific interests are in Social psychology, Organisation climate, Service, Marketing and Job satisfaction. His research investigates the connection between Social psychology and topics such as Applied psychology that intersect with problems in Organizational identification. Benjamin Schneider interconnects Organizational change, Organization development, Organizational learning, Environmental resource management and Organizational culture in the investigation of issues within Organisation climate.
His Service study integrates concerns from other disciplines, such as Human resource management and Public relations. His Service climate research incorporates elements of Service design, Service level objective, Service level requirement, Knowledge management and Service system. Benjamin Schneider is involved in the study of Organizational commitment that focuses on Organizational studies in particular.
He most often published in these fields:
- Social psychology (31.91%)
- Organisation climate (19.15%)
- Service (17.73%)
What were the highlights of his more recent work (between 2009-2021)?
- Organisation climate (19.15%)
- Marketing (17.73%)
- Service climate (14.89%)
In recent papers he was focusing on the following fields of study:
His primary areas of investigation include Organisation climate, Marketing, Service climate, Organizational culture and Service. Benjamin Schneider has included themes like Organizational change, Industrial and organizational psychology, Organization development and Economy in his Organisation climate study. When carried out as part of a general Marketing research project, his work on Competitive advantage is frequently linked to work in Focus, therefore connecting diverse disciplines of study.
The concepts of his Service climate study are interwoven with issues in Customer satisfaction and Customer retention. He interconnects Social science and Knowledge management in the investigation of issues within Organizational culture. The Service design study combines topics in areas such as Service quality and Job satisfaction.
Between 2009 and 2021, his most popular works were:
- Winning the Service Game (859 citations)
- A Service Climate Synthesis and Future Research Agenda (149 citations)
- Organizational climate and culture: Reflections on the history of the constructs in the Journal of Applied Psychology. (105 citations)
In his most recent research, the most cited papers focused on:
- Management
- Social psychology
- Marketing
Benjamin Schneider mostly deals with Organisation climate, Service, Marketing, Service climate and Service level objective. The concepts of his Organisation climate study are interwoven with issues in Critical thinking, Organization development and Environmental resource management. His study of Service design is a part of Service.
His work in Service design tackles topics such as Human resource management which are related to areas like Organizational behavior. His Service level objective research is multidisciplinary, relying on both Service guarantee and Customer Service Assurance. His Service level requirement study combines topics in areas such as Customer reference program, Customer advocacy, Service system and Public relations.
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