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Business and Management
Netherlands
2026

D-Index & Metrics

Business and Management

D-Index
81
Citations
30264
World Ranking
155
National Ranking
5

Research.com Recognitions

  • 2026 - Research.com Business and Management in Netherlands Leader Award
  • 2025 - Research.com Business and Management in Netherlands Leader Award
  • 2024 - Research.com Business and Management in Netherlands Leader Award
  • 2023 - Research.com Business and Management in Netherlands Leader Award

Overview

Rik Pieters is affiliated with Tilburg University in the Netherlands and has contributed extensively to research in Business, Management, and Accounting, with a specific focus on Marketing. Their scholarly work spans several subfields, including Marketing, Cognitive Neuroscience, Statistics and Probability, Organizational Behavior and Human Resource Management, and Management Science and Operations Research.

Their research topics highlight consumer behavior, market dynamics, and psychological underpinnings related to brand consumption, pricing, and customer loyalty. Main topics include:

  • Consumer Behavior in Brand Consumption and Identification
  • Consumer Market Behavior and Pricing
  • Customer Service Quality and Loyalty
  • Neural and Behavioral Psychology Studies
  • Survey Sampling and Estimation Techniques
  • Color Perception and Design
  • Visual Perception and Processing Mechanisms

Rik Pieters has frequently published in the following academic venues:

  • Journal of Marketing Research
  • Psychometrika
  • Journal of the Academy of Marketing Science
  • Journal of Consumer Research
  • Journal of the Association for Consumer Research

Among recent papers associated with or connected to Pieters through co-authorship or research networks are:

  • "The biasing effect of common method variance: some clarifications," 2021, Journal of the Academy of Marketing Science
  • "Modeling Eye Movements During Decision Making: A Review," 2022, Psychometrika
  • "Six Methods for Latent Moderation Analysis in Marketing Research: A Comparison and Guidelines," 2022, Journal of Marketing Research
  • "Online Advertising Suppresses Visual Competition during Planned Purchases," 2021, Journal of Consumer Research
  • "Attention Trajectories Capture Utility Accumulation and Predict Brand Choice," 2022, Journal of Marketing Research

Frequent collaborators in research include Michel Wedel, Hans Baumgartner, Ralf van der Lans, Constant Pieters, and Marco Gregori. These coauthors have worked repeatedly with Rik Pieters, contributing jointly to publications often within the field of marketing and consumer research.

Best Publications

  • Beyond valence in customer dissatisfaction: A review and new findings on behavioral responses to regret and disappointment in failed services

    M. Zeelenberg;R. Pieters

  • Beyond valence in customer dissatisfaction: A review and new findings on behavioral responses to regret and disappointment in failed services

    Marcel Zeelenberg;Rik Pieters

  • A Theory of Regret Regulation 1.0

    Marcel Zeelenberg;Rik Pieters

  • Attention Capture and Transfer in Advertising: Brand, Pictorial, and Text-Size Effects:

    Rik Pieters;Michel Wedel

  • Angry Customers Don't Come Back, They Get Back: The Experience and Behavioral Implications of Anger and Dissatisfaction in Services

    Roger Bougie;Rik Pieters;Marcel Zeelenberg

  • Goal-directed Emotions

    Richard P. Bagozzi;Hans Baumgartner;Rik Pieters

  • Leveling up and down: the experiences of benign and malicious envy.

    Niels van de Ven;Marcel Zeelenberg;Rik Pieters

  • Visual attention during brand choice : The impact of time pressure and task motivation

    Rik Pieters;Luk Warlop

  • A Review of Eye-Tracking Research in Marketing

    Michel Wedel;Rik Pieters

  • A means-end chain approach to consumer goal structures

    Rik Pieters;Hans Baumgartner;Doug Allen

  • Eye Fixations on Advertisements and Memory for Brands: A Model and Findings

    Michel Wedel;Rik Pieters

  • Breaking Through the Clutter: Benefits of Advertisement Originality and Familiarity for Brand Attention and Memory

    Rik Pieters;Luk Warlop;Michel Wedel

  • On emotion specificity in decision making: Why feeling is for doing

    Marcel Zeelenberg;Rob M. A. Nelissen;Seger M. Breugelmans;Rik Pieters

  • The structural influence of marketing journals: A citation analysis of the discipline and its subareas over time

    Hans Baumgartner;Rik Pieters

  • “Never eat in that restaurant, I did!”: Exploring why people engage in negative word‐of‐mouth communication

    Inge M. Wetzer;Marcel Zeelenberg;Rik Pieters

  • THE STOPPING POWER OF ADVERTISING: MEASURES AND EFFECTS OF VISUAL COMPLEXITY

    Rik Pieters;Michel Wedel;Rajeev Batra

  • Dynamics of multiple-goal pursuit.

    Maria J. Louro;Rik Pieters;Marcel Zeelenberg

  • Future-oriented emotions : Conceptualization and behavioral effects

    Hans Baumgartner;Rik Pieters;Richard P. Bagozzi

  • New Empirical Generalizations on the Determinants of Price Elasticity

    Tammo H.A. Bijmolt;Harald J. van Heerde;Rik G.M. Pieters

  • Emotion-Induced Engagement in Internet Video Advertisements

    Thales S. Teixeira;Michel Wedel;Rik Pieters

  • Comparing Service Delivery to What Might Have Been: Behavioral Responses to Regret and Disappointment

    Marcel Zeelenberg;Rik Pieters

Frequent Co-Authors

Marcel Zeelenberg
Marcel Zeelenberg Tilburg University
Michel Wedel
Michel Wedel University of Maryland, College Park
Hans Baumgartner
Hans Baumgartner Pennsylvania State University
Tammo H. A. Bijmolt
Tammo H. A. Bijmolt University of Groningen
Luk Warlop
Luk Warlop BI Norwegian Business School
Richard P. Bagozzi
Richard P. Bagozzi University of Michigan–Ann Arbor
Jeroen K. Vermunt
Jeroen K. Vermunt Tilburg University
Bas Verplanken
Bas Verplanken University of Bath
J. Jeffrey Inman
J. Jeffrey Inman University of Pittsburgh
Eric van Dijk
Eric van Dijk Leiden University

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